Know which joint rehabilitation leads are worth appointment time
Ask which joint is affected, confirm referral status and current mobility limitation, and have patients upload their referral or insurance documents before the enquiry ever reaches your inbox.
The exact intake your joint rehabilitation leads complete
This is the real 6-question guided intake for Joint Rehabilitation — the same flow your customers finish before you ever pick up the phone.
What a qualified joint rehabilitation lead should tell you
Physical therapy care aimed at restoring strength, mobility, and function in a specific joint after surgery, injury, or a chronic condition like arthritis, qualified by referral status and current movement limitation.
- Joint Or Joints Rehabilitation
- Caused Joint Issue
- Have Doctor'S Referral Or
- Would Describe Current Ability
- Would Like Begin Treatment
- Patient Able Travel In-Person
The questions your team needs answered
Every joint rehabilitation intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Which joint or joints need rehabilitation? | Identifies which joint protocol and equipment the clinic needs to prepare before the first visit. |
| What caused the joint issue? | Distinguishes post-surgical patients, who often need referral-driven authorization, from chronic or overuse cases with different treatment timelines. |
| Do you have a doctor's referral or prescription for physical therapy? | A confirmed referral often determines insurance authorization and scheduling eligibility, while a missing referral flags the lead for a benefits check first. |
| How would you describe your current ability to move the affected joint? | Severity of movement limitation is the strongest signal of how quickly the patient needs to start treatment and how many sessions to plan for. |
| When would you like to begin treatment? | Patients ready to start immediately should be prioritized for open slots ahead of those still exploring options. |
| Is the patient currently able to travel to in-person appointments? | Patients unable to travel may need telehealth or in-home visits instead of an in-clinic appointment slot. |
How Cliont scores joint rehabilitation leads
Every answer is weighted automatically — no manual review required.
Value signals
- Have Doctor'S Referral Or: yes
- Moderately limited movement
- Mildly limited movement
- Near normal movement
- Patient Able Travel In-Person: yes
Urgency signals
- Severely limited movement
- Immediately
See the lead your team receives
Joint Rehabilitation Lead
From first click to qualified lead
Follow patients and caregivers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the visit
Smart questions adapt to their visit and capture the full scope.
They share details
Symptoms, history, and documents come attached before the visit.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for joint rehabilitation workflows
| Cliont capability | Joint Rehabilitation application |
|---|---|
| Conditional branching | Routes patients who select 'Spine' toward the Back and Neck Rehabilitation intake instead of processing them as a joint rehabilitation lead. |
| Document upload capture | Collects the referral or prescription tied to the referral question before the lead reaches your CRM, so staff can verify authorization without a callback. |
| Lead scoring | Weighs movement-limitation severity alongside referral status so severely limited, referred patients rank above mildly limited, unreferred exploratory enquiries. |
| Urgency tagging | Flags 'immediately' answers on the treatment-start question for same-day callback ahead of patients who chose 'within a month' or 'just exploring options'. |
Common joint rehabilitation lead scenarios
Post-op knee, ready now
A patient with a recent knee surgery marks severe movement limitation and wants to start immediately with a referral already in hand, so the intake flags it for same-day callback and priority scheduling.
Chronic hip pain, exploring
A patient with arthritis in the hip selects 'just exploring options' and has no referral yet, so the intake routes it for a benefits check rather than an immediate booking.
Shoulder injury, remote patient
An overuse shoulder case reports it cannot travel to in-person sessions, so the intake flags the travel limitation so staff can offer telehealth instead of booking an in-clinic slot.
Ankle injury, referral pending
A patient injured in an accident has moderate movement limitation and wants to start within the month but hasn't secured a referral, so both signals surface together for staff to chase before scheduling.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book visits
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More physical therapy intake templates
Joint Rehabilitation lead-intake FAQs
Does the intake require a signed referral before a patient can submit an enquiry?
No. The intake still asks whether the patient has a doctor's referral, but a 'no' answer simply lowers the lead's score slightly so your team can flag it for a benefits check before booking, instead of blocking the submission.
How does the intake handle patients who can't get to your clinic in person?
The travel-ability question is scored separately, so a patient who can't travel is still captured as a lead but flagged for telehealth or in-home options rather than an in-clinic appointment slot.
Can the intake tell us which joint is involved before we call the patient?
Yes. Patients choose knee, hip, shoulder, ankle or foot, wrist or elbow, spine, or another area, so the CRM entry already tells staff which protocol to prepare.
What happens to a lead that says they want to start 'immediately'?
Immediate-start answers are treated as an urgency signal, so those leads surface above patients who selected 'within a month' or 'just exploring options'.
Does the intake separate post-surgical patients from chronic condition patients?
Yes. The cause question distinguishes recent surgery, injury or accident, chronic conditions like arthritis, and overuse, so staff can see whether authorization paperwork or a different treatment plan is likely needed.
What if a lead selects 'Spine' instead of a limb joint?
Spine answers still route through this intake, but you can point those patients toward the Back and Neck Rehabilitation intake instead if that's a better clinical fit for your practice.
Turn joint rehabilitation visitors into qualified patients
Give every joint rehabilitation visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book front-desk time.