Know which appliance removal leads are worth survey time
Homeowners and property managers tell you the appliance type, unit count, and access path—ground floor, upper floor, basement, or curb-side—before you dispatch a truck, plus photos so your crew shows up with the right equipment.
The exact intake your appliance removal leads complete
This is the real 7-question guided intake for Appliance Removal — the same flow your customers finish before you ever pick up the phone.
What a qualified appliance removal lead should tell you
A junk removal service that picks up and hauls away unwanted appliances such as refrigerators, washers, dryers, stoves, dishwashers, and water heaters, qualifying jobs by appliance type, unit count, refrigerant content, and site access.
- Appliances Be Removed
- Many Appliances Be Removed
- Appliances Located
- Property Owner Or Authorized
- Soon Appliances Removed
- Appliances Still Contain Refrigerant,
- There Clear Path From
The questions your team needs answered
Every appliance removal intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Which type of appliances need to be removed? | The mix of appliance types picked determines truck space, crew size, and whether special disposal handling like refrigerant reclamation applies. |
| How many appliances need to be removed? | Unit count separates a quick single-item pickup from a larger haul that needs more labor and truck capacity. |
| Where are the appliances currently located? | Where the appliance sits tells the crew whether they need dollies, straps, or extra hands for stairs or basement access. |
| Are you the property owner or authorized to arrange this removal? | Confirming ownership or authorization prevents the crew from being sent to a job the requester can't legally release, such as a tenant without landlord sign-off. |
| How soon do you need the appliances removed? | Segments the lead so you can route, price, and prioritize it correctly. |
| Do the appliances still contain refrigerant, such as in fridges or air conditioners? | Refrigerant presence flags the need for certified reclamation before disposal, which affects both compliance and pricing. |
| Is there a clear path from the appliances to a driveway or curb for pickup? | A confirmed clear path to the curb tells the crew whether they can load directly or need extra time to navigate obstacles. |
How Cliont scores appliance removal leads
Every answer is weighted automatically — no manual review required.
Value signals
- Refrigerator or freezer
- Washer or dryer
- Stove or oven
- Dishwasher
- Small appliances
- Other appliance
Urgency signals
- Water heater
See the lead your team receives
Appliance Removal Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for appliance removal workflows
| Cliont capability | Appliance Removal application |
|---|---|
| Multi-select capture | Lets a homeowner flag a mixed job—say a refrigerator, washer, and dryer in one visit—so your crew brings the right dollies and truck space instead of guessing from a vague description. |
| Conditional flagging | When the refrigerant question comes back yes, the lead can be marked for certified disposal handling before it ever reaches your scheduling team. |
| Access-based routing | Upper-floor or basement location answers can route the job toward crews or slots equipped for stairs and tight access, instead of a standard two-person curb pickup. |
| Authorization gating | The ownership/authorization question filters out requests from people who can't legally arrange removal, cutting down on disputed jobs at the door. |
| Photo requirements | Tying photo uploads to the clear-path question gives your crew a visual on obstacles before the truck rolls, not after. |
Common appliance removal lead scenarios
Single fridge, easy access
One refrigerator on the ground floor with a clear path to the curb is a fast, low-risk job the intake can flag for quick scheduling without a full survey.
Multi-unit upper-floor haul
Four or more appliances located on an upper floor without an elevator signals extra labor and equipment, so the intake surfaces this before a two-person crew is sent short-handed.
Refrigerant units in the mix
A fridge or freezer flagged as still containing refrigerant needs certified reclamation before disposal, which the intake captures directly so pricing and compliance steps are set upfront.
Tenant requesting removal
When the person filling out the form isn't confirmed as the property owner or authorized party, the intake catches this early to avoid a crew arriving to a job they can't legally remove.
Basement unit, unclear path
An appliance stuck in a basement with no confirmed clear path to the driveway changes the equipment and time needed, so the intake routes it differently than a curb-ready pickup.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More junk removal intake templates
Appliance Removal lead-intake FAQs
How does the intake handle appliances that still have refrigerant in them?
The intake asks directly whether a fridge, freezer, or AC unit still contains refrigerant, so you know before dispatch whether certified reclamation is needed and can price the job accordingly.
Does the intake check whether the person requesting removal is actually allowed to authorize it?
Yes, a dedicated yes/no question confirms property ownership or authorization, which helps you avoid showing up to a rental or shared property where the requester can't legally release the appliance.
How does the form estimate crew size before we quote or schedule?
It captures which appliance types are involved and how many units need removal, so a single dishwasher pickup is distinguished from a four-plus-unit haul before your team commits a truck.
What if the appliance is upstairs or in a basement?
The location question separates ground-floor, upper-floor, basement, and outdoor placements, so jobs that need dollies, straps, or extra hands are flagged differently than a straightforward garage pickup.
Does the intake confirm there's a usable path to the truck?
Yes, it asks whether there's a clear path from the appliance to a driveway or curb, which affects whether the crew can load directly or needs extra time to clear a route.
Can this intake also cover furniture pulled out alongside old appliances?
This form is scoped to appliance removal; if a lead also mentions couches, mattresses, or other items, that's better routed through the Furniture Removal intake so each job gets the right questions.
Turn appliance removal visitors into qualified jobs
Give every appliance removal visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.