Apartment move intake that captures stair access and timing up front
Ask for apartment size, stair or elevator access, and preferred move date up front, and Cliont scores the lead automatically. Furniture photos and packing or storage needs land in the CRM record before your team ever picks up the phone.
The exact intake your apartment move leads complete
This is the real 6-question guided intake for Apartment Move — the same flow your customers finish before you ever pick up the phone.
What a qualified apartment move lead should tell you
Relocation of an apartment's contents to a new residence, where crew and truck sizing depend on unit size, stair or elevator access, and whether packing or storage add-ons are needed.
- Size Apartment Being Moved
- Move Involve Stairs Or
- Far Apart Pickup And
- Move Happen
- Packing Services In Addition
- Temporary Storage Before Or
The questions your team needs answered
Every apartment move intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What size is the apartment being moved? | Unit size drives crew size and truck capacity, and larger apartments carry higher weight because they mean a bigger, more valuable job. |
| Does the move involve stairs or an elevator at either location? | Stairs at either location add labor time and may require different equipment, so this answer keeps a crew from being undersized on move day. |
| How far apart are the pickup and delivery locations? | Distance between locations determines whether this is a local job or needs different truck and crew planning entirely. |
| When do you need the move to happen? | Move timing is weighted so leads needing to move within a week rank above someone still just exploring options. |
| Do you need packing services in addition to moving your belongings? | A yes on packing services signals additional labor and materials, turning a basic move into a higher-value job. |
| Do you need temporary storage before or after the move? | Needing temporary storage adds a logistics step your team should plan for before quoting the move. |
How Cliont scores apartment move leads
Every answer is weighted automatically — no manual review required.
Value signals
- Studio
- 1 bedroom
- 2 bedrooms
- 3+ bedrooms
- Within a week
- 2-4 weeks
Disqualifiers
- Not sure yet
See the lead your team receives
Apartment Move Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for apartment move workflows
| Cliont capability | Apartment Move application |
|---|---|
| Weighted lead scoring | Unit size and move timing are scored together, so a 3+ bedroom move within a week ranks above a studio move someone is just exploring. |
| Conditional follow-up questions | Packing and storage needs are captured as standalone yes/no fields, giving your CRM a clean flag for add-on revenue without a manual note. |
| CRM routing | Apartment size, access details, and distance land in the CRM record together, so the survey can be scheduled with the right crew and truck size already known. |
| Media capture | Photos of stairwells, elevator access, and bulky furniture are collected with the intake, cutting down on guesswork about crew size before the truck is booked. |
Common apartment move lead scenarios
Studio move next week
A studio or 1-bedroom apartment with a move date inside a week scores as high value and time-sensitive, so it's flagged for a fast quote instead of sitting in a queue.
3-bedroom move with stairs both ends
A larger unit combined with stairs at pickup and delivery signals more crew hours and equipment, so the intake captures that detail before a truck gets sized wrong.
Packing plus temporary storage
When a customer answers yes to both packing services and temporary storage, the lead needs a different quote and logistics path than a straightforward load-and-go move.
Different-city or long-distance relocation
A move flagged as different region or long distance needs different truck and crew planning than a same-city job, and the intake surfaces that answer before scheduling a survey.
Just exploring, no firm date
A lead who selects 'just exploring options' for timing scores lower and can be routed to a nurture follow-up instead of taking a survey slot meant for ready-to-book customers.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More residential moving intake templates
Apartment Move lead-intake FAQs
How does the intake handle stairs versus elevator access?
The intake asks directly whether either location has stairs or an elevator, so you know before dispatch whether the job needs extra crew hours or equipment instead of finding out at the door.
Will it separate a quick studio move from a bigger 3-bedroom job?
Yes, unit size is a scored field, so studio and 1-bedroom leads are distinguished from 2-bedroom and 3+ bedroom leads before your team spends time quoting the wrong crew size.
What happens if the customer also wants packing or storage?
Packing and temporary storage are captured as separate yes/no questions, so those add-on requests show up in the CRM record instead of getting missed in a phone call.
Does this cover long-distance apartment relocations?
The intake asks whether pickup and delivery are same-city, same-region, or long distance, so out-of-region moves are flagged differently than local jobs. For moves that are entirely long distance, the Long-Distance Home Move page covers that intake separately.
How are leads without a set move date treated?
A customer who selects 'just exploring options' for timing carries a lower weight than one moving within a week or a month, so your team can prioritize survey slots for leads closer to booking.
Can this replace a phone screening call for apartment move requests?
It won't replace every conversation, but it collects unit size, access details, timing, and add-on needs before the first call, so the call starts with a scope instead of a blank slate.
Turn apartment move visitors into qualified jobs
Give every apartment move visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.