Know which garment repair leads are worth your visit
Every garment repair intake captures the damage type, the garment category, and whether the item is ready to bring in, plus photos of the damage, so you can see what's involved before committing to a visit.
Preview your garment repair intake
Explore 5 questions from the Garment Repair template. This interactive preview uses illustrative scoring and sample attachments. Open the full survey to try the complete intake.
What a qualified garment repair lead should tell you
Repair of damaged or worn garments—tears, seams, zippers, fasteners, and linings—where the intake needs to establish the type of damage, the garment category, and whether the item is actually available to bring in before a repair job gets scheduled.
- Repair Garment
- Garment Repair
- Have Garment Available Bring
- Soon Repair Completed
- Owner Garment Or Authorized
The questions your team needs answered
Every garment repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of repair does the garment need? | The repair type answer signals how complex and how valuable the job is likely to be, since tears, seams, zippers, and linings each carry different weights. |
| What kind of garment needs repair? | Garment type flags whether a job needs specialized handling, since leather, suede, or formalwear repairs are a different skill set than everyday clothing. |
| Do you have the garment available to bring or send for repair? | This question carries a large weight gap between yes and no because a repair can't realistically be scheduled if the garment isn't actually available yet. |
| How soon do you need the repair completed? | The timeline answer helps your team sequence work even though it doesn't shift the lead's score directly. |
| Are you the owner of the garment or authorized to arrange its repair? | The near-maximum weight gap on this question exists because taking in a garment without the owner's consent creates disputes you want flagged before a visit, not after. |
How Cliont scores garment repair leads
Configured answer weights help your team prioritize follow-up. Your team reviews each submission and decides the next step.
Value signals
- Tear or hole
- Seam or stitching issue
- Zipper or fastener
- Lining repair
- Other damage
- Have Garment Available Bring: yes
See an example lead handoff
Illustrative lead details and score show how a submission can reach your team.
Garment Repair Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for garment repair workflows
| Cliont capability | Garment Repair application |
|---|---|
| Guided qualification form | Routes garment repair leads by repair type—tear, seam, zipper, lining, or other—so you can see complexity before replying. |
| Photo upload capture | Collects photos of the damage alongside the repair-type answer, so you can assess tears, frayed seams, or zipper failures before the household visits. |
| Lead scoring engine | Weighs garment availability and ownership/authorization heavily, since a repair can't move forward without the item in hand and consent from its owner. |
| CRM lead routing | Sends qualified garment repair leads to your CRM tagged with garment type—leather, formalwear, outerwear, or everyday—so specialized jobs reach the right person. |
Example garment repair lead scenarios
Illustrative situations explain the intake questions and possible follow-up.
Torn seam, garment in hand
A customer flags a torn seam on everyday clothing and confirms the garment is available to bring in immediately—an easy, high-value repair the intake scores accordingly.
Zipper repair on a coat
A zipper or fastener issue on an outerwear item with a within-a-week timeline gives your team lead time to source matching hardware before the visit.
Formalwear item not yet available
A lining repair on formal or special-occasion wear where the garment isn't yet available to send flags the lead for follow-up on timing before you commit to a visit.
Repair requested by a non-owner
Someone submits a repair request but isn't the garment's owner or authorized to arrange the work—the intake flags this so you can confirm consent before scheduling.
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Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
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Only pay when you receive a qualified lead.
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- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More tailoring and alterations intake templates
Garment Repair lead-intake FAQs
How does the intake tell a simple repair from a bigger job?
The repair-type question captures whether it's a tear or hole, a seam or stitching issue, a zipper or fastener, a lining repair, or something else, so you can gauge scope before you commit to a visit.
What if the household hasn't got the garment ready to send yet?
The intake asks directly whether the garment is available to bring or send, and a 'no' answer is weighted differently so you can follow up on timing rather than scheduling a visit for an item that isn't ready.
Does the intake distinguish leather or formalwear from everyday clothing?
Yes—the garment-type question separates everyday clothing, formal or special-occasion wear, outerwear or coats, and leather or suede items, so leads needing specialized handling are visible before you reply.
Why does the intake ask if the person is the garment's owner?
Repair work sometimes gets requested by someone other than the owner, and the ownership/authorization question is weighted heavily so you can confirm consent before you invest time in the job.
What happens with the repair timeline answer?
Timeline answers—ranging from as soon as possible to no specific deadline—are captured with the lead so your team can prioritize scheduling without asking the household again.
What photos come in with a garment repair lead?
Each lead includes photos of the damage itself, giving your team a first look at the tear, seam, zipper, or lining issue before the household arrives.
Turn garment repair visitors into qualified jobs
Give every garment repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.