Know which short-term rental leads are worth a showing
Cliont asks about role, ownership authority, and current rental status upfront, then collects property photos and proof of ownership so you can see exactly who's calling before you agree to a showing.
The exact intake your short-term rental leads complete
This is the real 6-question guided intake for Short-Term Rental — the same flow your customers finish before you ever pick up the phone.
What a qualified short-term rental lead should tell you
Enquiries about renting, managing, or listing a property for stays under thirty days, where the intake needs to confirm who has authority over the property, whether it's already being rented short-term, and what kind of help the person actually needs.
- Role In This Short-Term
- Own Or Have Authority
- Best Describes What Help
- Property Being Rented Out
- Soon Get Help With
- Property Involved
The questions your team needs answered
Every short-term rental intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What is your role in this short-term rental need? | An owner, investor, or property manager represents decision-making authority, while a tenant or guest is answering on behalf of someone else's property. |
| Do you currently own or have authority over the property in question? | Confirming ownership or authority separates people who can actually act on the property from those who can't, which matters more than any other single answer. |
| What best describes what you need help with? | Segments the lead so you can route, price, and prioritize it correctly. |
| Is the property currently being rented out on a short-term basis? | Whether the property is already active, previously active, or not started yet tells you if you're stepping into an ongoing operation or a fresh setup. |
| How soon are you looking to get help with this? | Someone who needs help immediately is a very different priority than someone just exploring options months out. |
| What type of property is involved? | Segments the lead so you can route, price, and prioritize it correctly. |
How Cliont scores short-term rental leads
Every answer is weighted automatically — no manual review required.
Value signals
- Property owner
- Investor
- Tenant or guest
- Property manager
- Own Or Have Authority: yes
- Within a month
Urgency signals
- Yes, currently active
- Previously used, now inactive
- Immediately
See the lead your team receives
Short-Term Rental Lead
From first click to qualified lead
Follow buyers, sellers, and renters through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the inquiry
Smart questions adapt to their inquiry and capture the full scope.
They add photos
Property photos and details come attached, so you prep before the showing.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for short-term rental workflows
| Cliont capability | Short-Term Rental application |
|---|---|
| Conditional scoring | Weighs role and ownership authority together, so a property owner or investor who confirms authority scores higher than a tenant or guest with no authority over the unit. |
| Need-based routing | Splits leads asking for listing setup, guest and booking management, pricing strategy, or compliance review into distinct paths based on the 'what do you need help with' answer. |
| Status-aware intake | Flags whether the property is currently active, previously active, or not yet started, so you know if you're stepping into an existing operation or building one from scratch. |
| CRM handoff | Sends qualified short-term rental leads to your CRM with role, ownership status, and property type already attached, so you're not re-asking basic qualifying questions on the call. |
Common short-term rental lead scenarios
Owner ready to list immediately
A property owner confirms authority over the property and says they need help right away, which pushes the lead straight to the top of the queue.
Investor exploring a future launch
An investor answers that the property isn't yet being rented and they're planning to start in a few months, so the lead scores well on role but lower on urgency.
Manager handling an active listing
A property manager reports the unit is currently active and needs help with guest or booking management, a different service need than someone setting up a listing from scratch.
Guest with a booking question
Someone answers that they're a tenant or guest and has no ownership authority over the property, which lowers the score and flags the enquiry as a different track than an owner lead.
Paused rental, just researching
The property was previously rented short-term but is now inactive, and the person selects 'just exploring options' on timing, signaling a slower-moving lead worth nurturing rather than an immediate showing.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book inquiries
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More residential rentals intake templates
Short-Term Rental lead-intake FAQs
What happens when the person filling out the form isn't the property owner?
The intake asks directly whether the person owns or has authority over the property. A 'no' answer scores lower than an owner or investor response, so tenant or guest enquiries surface differently from ones you should prioritize for a showing.
Can the intake tell the difference between an active listing and a brand-new one?
Yes. The question about whether the property is currently rented, previously used, or not yet started lets you separate someone who needs ongoing management help from someone starting from zero.
Does the intake handle compliance or local rules questions?
The catalog includes an option for 'Local rules or compliance review' under what the person needs help with, so those enquiries are captured and routed to you, but Cliont doesn't make any legal or regulatory determination itself.
How does property type affect how a lead is routed?
A single-family home, apartment or condo, multi-unit building, or vacation property all get captured through the same field, so you can see at a glance whether a lead fits a portfolio you already manage or requires a different approach.
How is urgency scored on a short-term rental enquiry?
The timing question carries real weight, from 'immediately' at the top to 'just exploring options' at the bottom, so leads that need help right now are distinguishable from ones still in research mode.
How is this different from the List a Rental Property intake?
Short-Term Rental intake asks about current rental status, pricing and occupancy strategy, and guest management needs specific to stays under thirty days, while List a Rental Property is built around a different leasing cycle entirely.
Turn short-term rental visitors into qualified deals
Give every short-term rental visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you spend a Saturday showing.