Know which orthopedic surgery leads are worth appointment time
Every intake captures the animal type, the specific orthopedic issue, and how urgent the case is, then asks for X-ray imaging so your team can see whether a fracture or ligament injury needs an emergency slot or can wait for a scheduled consult.
Preview your orthopedic surgery intake
Explore 6 questions from the Orthopedic Surgery template. This interactive preview uses illustrative scoring and sample attachments. Open the full survey to try the complete intake.
What a qualified orthopedic surgery lead should tell you
Surgical correction of fractures, ligament tears, congenital joint deformities, or chronic mobility problems in animals, ranging from an emergency stabilization to a planned corrective procedure.
- Animal Orthopedic Care
- Best Describes Orthopedic Issue
- Veterinarian Already Examined Animal
- Have Imaging Such As
- Urgent Animal'S Condition Right
- Owner Or Authorized Caregiver
The questions your team needs answered
Every orthopedic surgery intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of animal needs orthopedic care? | Confirms whether the case is a dog, cat, or other species so your team can match it to the right surgeon and equipment before booking. |
| What best describes the orthopedic issue? | Fracture and ligament injuries carry the highest weight, letting your team prioritize likely-surgical cases over vague mobility complaints. |
| Has a veterinarian already examined the animal for this issue? | A confirmed vet exam signals a more advanced, better-documented case than one that still needs a preliminary workup. |
| Do you have imaging such as X-rays for the affected area? | Confirms whether X-rays already exist so your team knows if extra diagnostics are needed before scheduling. |
| How urgent is the animal's condition right now? | An emergency, non-weight-bearing answer signals a case that likely needs a same-day slot rather than a routine consult. |
| Are you the owner or authorized caregiver able to approve treatment decisions? | Confirms the person completing the intake can approve treatment decisions before your team spends time discussing surgical options. |
How Cliont scores orthopedic surgery leads
Configured answer weights help your team prioritize follow-up. Your team reviews each submission and decides the next step.
Value signals
- Ligament or joint injury (e.g., ACL, dislocation)
- Congenital or developmental deformity
- Chronic limping or mobility issue
- Not sure
- Veterinarian Already Examined Animal: yes
- Needs attention soon, days matter
Urgency signals
- Fracture or broken bone
- Emergency, cannot bear weight or in acute distress
- Planning ahead, no immediate concern
See an example lead handoff
Illustrative lead details and score show how a submission can reach your team.
Orthopedic Surgery Lead
From first click to qualified lead
Follow patients and caregivers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the visit
Smart questions adapt to their visit and capture the full scope.
They share details
Symptoms, history, and documents come attached before the visit.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for orthopedic surgery workflows
| Cliont capability | Orthopedic Surgery application |
|---|---|
| Conditional branching | Routes dog, cat, and other-animal responses so imaging and follow-up prompts match the species being treated. |
| Weighted scoring | Ranks fracture and ligament injuries above chronic limping or 'not sure' answers, so your team sees the more surgical cases first. |
| Image and document upload | Collects existing X-rays before the case reaches your CRM, saving a diagnostics step at the first consult. |
| Urgency flagging | Flags 'emergency, cannot bear weight' answers separately from stable, ongoing issues so acute cases aren't sitting in a routine queue. |
| Authorization check | Confirms whether the person submitting the intake can approve treatment before your team invests time on a case that may need to go through someone else. |
Example orthopedic surgery lead scenarios
Illustrative situations explain the intake questions and possible follow-up.
Non-weight-bearing fracture, needs urgency
The owner marks the condition as an emergency where the animal cannot bear weight, pushing the case to the top of the queue ahead of stable, ongoing issues.
Diagnosed ligament injury with imaging ready
A vet has already examined the animal and X-rays exist, so the case arrives in your CRM closer to surgery-ready than a fresh, undiagnosed complaint.
Congenital deformity, no immediate concern
A young dog with a developmental joint issue scores as high value even though the owner is only planning ahead, letting your team schedule a consult rather than treat it as urgent.
Chronic limping, no vet exam yet
An owner reports ongoing limping but hasn't had a vet look at it and isn't sure what's wrong, so the case still comes through but with lower certainty until an exam happens.
Someone other than the owner submits intake
When the person filling out the form can't confirm they're authorized to approve treatment, the case is flagged so your team knows to reach the actual decision-maker before booking.
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- Photo, video & file upload
- Advanced analytics dashboard
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- Charged only for submitted leads
More veterinary surgery intake templates
Orthopedic Surgery lead-intake FAQs
Does the intake ask pet owners to upload X-rays before booking?
Yes, the intake asks whether X-rays or other imaging already exist for the affected area, so your team can see up front whether diagnostics are already in hand or still needed.
How does the intake separate an emergency fracture from a routine chronic limp?
The urgency question distinguishes an animal that cannot bear weight or is in acute distress from a stable, ongoing mobility issue, so emergency cases surface differently than a routine mobility complaint.
What happens if the animal hasn't seen a vet yet for this issue?
The case still comes through your CRM, but a 'no' on the prior-exam question is weighted lower than a confirmed exam, giving your team context on how far along the case actually is.
Can the intake tell the difference between a dog, cat, or other animal?
Yes, the first question asks what type of animal needs care, which lets your team route dogs, cats, and other species to the right surgeon or equipment before the appointment is even booked.
Does the intake check that the person filling it out can actually approve treatment?
Yes, the intake asks whether the person completing it is the owner or an authorized caregiver, which matters before your team spends time discussing surgical options with someone who can't consent.
How is this different from the Pre-Surgical Consultation intake?
Orthopedic Surgery intake focuses on the injury type, imaging, and urgency of a bone, joint, or ligament problem, while Pre-Surgical Consultation is meant for animals already scheduled for a procedure and being prepped ahead of it.
Turn orthopedic surgery visitors into qualified patients
Give every orthopedic surgery visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book front-desk time.