By the Cliont product team
Couples spa service lead intake software for day spas

Turn couples spa enquiries into appointment-ready leads

The intake asks which treatments the couple wants, confirms the booking is genuinely for two people, and flags allergies or a special occasion before the request ever lands in your CRM.

Video greetingGuided intakePhoto uploadInstant lead scoring
Live previewQuestion 1 of 6
Which treatments are you interested in for the couples session?
Massage
Facial
Body treatment

The exact intake your couples spa service leads complete

This is the real 6-question guided intake for Couples Spa Service — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified couples spa service lead should tell you

A shared spa appointment booked for two people at once, covering the treatments chosen, room setup, allergy or sensitivity flags, and whether the visit marks a special occasion.

  • Treatments Interested In Couples
  • Schedule This Appointment
  • Booking This Session Exactly
  • Both People Have Any
  • This Appointment Special Occasion
  • Have Preferred Room Setup,

The questions your team needs answered

Every couples spa service intake asks these — and why each one matters.

QuestionWhy it matters
Which treatments are you interested in for the couples session?Treatment choice separates higher-ticket combination or massage bookings from vague 'Not sure' inquiries, helping staff prioritize which leads to confirm first.
When are you hoping to schedule this appointment?A this-week timeframe signals a lead ready to book immediately, while 'Just exploring' answers indicate a longer nurture cycle.
Are you booking this session for exactly two people?Confirming the booking is genuinely for two people catches group mismatches before a chair is held for the wrong party size.
Do both people have any known allergies or skin sensitivities the spa should be aware of?Flagging allergies or skin sensitivities in advance lets staff confirm safe products before the couple arrives rather than during check-in.
Is this appointment for a special occasion?Knowing the visit marks a special occasion gives staff a chance to personalize the session without asking the client directly.
Do you have a preferred room setup, such as one shared room or two separate rooms?Room setup preference tells scheduling staff which room configuration to reserve ahead of the appointment.

How Cliont scores couples spa service leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Massage
  • Facial
  • Body treatment
  • Combination package
  • Not sure
  • This week

See the lead your team receives

Couples Spa Service Lead

88/100
High Priority
Treatment interestCombination package
Preferred timingThis week
Booking for exactly twoYes
Known allergies or sensitivitiesNo
Special occasionYes
Room setup preferenceOne shared room
Delivered to: Email · CRM · Calendar

From first click to qualified lead

Follow clients and members through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the appointment

Smart questions adapt to their appointment and capture the full scope.

They add reference photos

Inspiration and reference photos come attached, so you prep the right look.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for couples spa service workflows

Cliont capabilityCouples Spa Service application
Answer-weighted lead scoringTreatment selections like massage, facial, or combination packages carry higher weight than a vague 'Not sure' answer, so higher-value couples bookings surface first in your CRM.
Guest-count validationWhen a lead answers 'No' to the exactly-two-people question, it's tagged for staff review instead of being auto-scheduled as a standard couples session.
Occasion and preference taggingSpecial-occasion and room-setup answers are passed through to your CRM as tags, so front-desk staff can prep the room without re-asking the client.
CRM routingCompleted couples spa intakes, including allergy flags and treatment choice, are sent directly to your CRM so no detail is lost between the enquiry and the appointment.

Common couples spa service lead scenarios

Anniversary massage booking

A couple wants a massage combination package this week for an anniversary and asks for one shared room, which scores as a high-priority lead ready for immediate scheduling.

Not sure which treatment

A client selects 'Not sure' for treatment type and 'Just exploring options' for timing, so the lead still qualifies but signals they need a follow-up call to narrow down services before booking.

Group of three inquiry

A client answers 'No' to booking for exactly two people, flagging a mismatch your team can catch and resolve before holding a room for a session that isn't actually a couples booking.

Allergy-sensitive session

Both guests report known allergies or skin sensitivities, so the intake surfaces that detail up front so staff can confirm safe products before the appointment is finalized.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book appointments

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

Most popular

Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Couples Spa Service lead-intake FAQs

How does the intake handle inquiries for groups larger than two people?

The yes/no question confirming the booking is for exactly two people flags any mismatch immediately, so your team can follow up and clarify before a chair is held for the wrong party size.

Can clients tell us about allergies before they arrive?

Yes, the intake asks whether either person has known allergies or skin sensitivities, so your staff can review product choices ahead of the appointment instead of discovering it at check-in.

Does the intake ask about room setup preferences?

Clients can indicate whether they want one shared room, two separate rooms, or have no preference, so your scheduling team knows which room configuration to reserve before confirming the booking.

How are special-occasion bookings identified?

A dedicated yes/no question flags whether the session is for a special occasion, giving your team a heads-up to personalize the visit without needing to ask on the phone.

What happens when a client isn't sure which treatment they want?

'Not sure' is a valid answer in the treatment-selection question and still carries meaningful weight, so those leads reach your CRM for a follow-up conversation rather than getting dropped.

Is this different from the Spa Package intake?

Yes, this intake is built specifically around the two-person booking, room-setup preference, and shared-occasion questions unique to couples sessions, rather than the broader Spa Package flow.

Turn couples spa service visitors into qualified appointments

Give every couples spa service visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you hold a chair.