Know which facial leads are worth appointment time
Every enquiry captures the client's main skin concern, allergy history, and current actives, plus a photo of the treatment area, so your front desk knows who's ready to book and who needs a consult first.
The exact intake your facial leads complete
This is the real 5-question guided intake for Facial — the same flow your customers finish before you ever pick up the phone.
What a qualified facial lead should tell you
A skincare treatment appointment addressing a specific concern—such as acne, aging, dryness, or sensitivity—that requires screening for allergies and active product use before the esthetician plans the service.
- Main Skin Concern This
- Had Professional Facial Before
- Have Any Known Skin
- Using Any Active Skincare
- Would Like Schedule Facial
The questions your team needs answered
Every facial intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What is your main skin concern for this facial? | The stated skin concern determines which protocol and products the esthetician needs to prepare before the appointment. |
| Have you had a professional facial before? | Knowing whether the client has had a professional facial before helps staff gauge how much consultation time to plan for. |
| Do you have any known skin allergies or reactions to skincare products? | A confirmed allergy or reaction lets staff pull hypoallergenic products in advance instead of adjusting mid-appointment. |
| Are you currently using any active skincare treatments, such as retinoids or peels? | Active treatments like retinoids or peels can affect what techniques are safe, so staff need this flagged before the client arrives. |
| When would you like to schedule your facial? | This answer carries the explicit scoring weight that separates a this-week booking from a client still exploring options. |
How Cliont scores facial leads
Every answer is weighted automatically — no manual review required.
Value signals
- This week
- This month
- Just exploring options
See the lead your team receives
Facial Lead — Acne Concern, Booking This Week
From first click to qualified lead
Follow clients and members through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the appointment
Smart questions adapt to their appointment and capture the full scope.
They add reference photos
Inspiration and reference photos come attached, so you prep the right look.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for facial workflows
| Cliont capability | Facial application |
|---|---|
| Conditional intake logic | Follow-up detail on active treatments only matters when the client confirms current retinoid or peel use, keeping the form short for general-maintenance bookings. |
| Lead scoring engine | Weights the three scheduling options so a this-week booking outranks a client who's still exploring, without treating either as disqualified. |
| Photo upload widget | Collects a photo of the concern area so the esthetician can assess skin condition before the client sits down. |
| CRM routing | Sends the client's skin concern, allergy answer, and active treatment status straight into the CRM record assigned to the esthetician. |
Common facial lead scenarios
Ready to book this week
Client picks the highest-weighted scheduling option and names a clear concern like acne, so the lead scores as a priority for the next open chair.
Just comparing spas
Client selects 'just exploring options' with the lowest scheduling weight, so the lead lands as a lower-priority follow-up instead of an urgent booking.
Client flags a product allergy
A 'yes' on known allergies or reactions tells the esthetician to review products before the appointment rather than discovering it chairside.
On retinoids or active peels
A 'yes' on current active treatments signals the service plan may need adjusting, distinct from a general-maintenance client with no actives in use.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book appointments
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More day spa intake templates
Facial lead-intake FAQs
Does the intake ask about skin allergies before booking?
Yes, clients confirm whether they have known skin allergies or product reactions, so your esthetician can review the product line before the appointment instead of adjusting mid-service.
Can the intake tell the difference between a client booking this week and one just browsing?
Yes, the scheduling question carries different weights for this week, this month, and just exploring, so leads ready to book rise above ones still comparing spas.
What if a client is using retinoids or peels already?
The intake asks about current active treatments directly, giving your team advance notice to adjust the facial plan rather than finding out once the client is in the chair.
What does the intake collect if a client actually wants a body scrub or spa package instead?
The facial intake stays specific to facial concerns and history; clients interested in a body scrub, spa package, or couples spa service are directed to the matching intake for that service.
What photo or product information gets collected before the appointment?
The intake requests a photo of the skin area of concern and a list of current skincare products or active ingredients in use, so the esthetician arrives prepared.
Turn facial visitors into qualified appointments
Give every facial visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you hold a chair.