By the Cliont product team
Spa package lead intake software for day spas

Spa package intake that captures group size and focus areas up front

Ask which package type they want, how many people it's for, and when they'd like to book, then send fully qualified spa package leads straight to your CRM instead of guessing over the phone.

Video greetingGuided intakePhoto uploadInstant lead scoring
Live previewQuestion 1 of 5
Which type of spa package are you interested in?
Relaxation combo (massage, facial)
Couples package
Skin or body treatment package

The exact intake your spa package leads complete

This is the real 5-question guided intake for Spa Package — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified spa package lead should tell you

A bundled spa booking where a client selects a themed set of treatments (relaxation, skin/body care, or special-occasion) for one or more people, scheduled as a single appointment.

  • Spa Package Interested In
  • Many People Package
  • Would Like Schedule This
  • Visited This Spa Before
  • Areas Would Like Package

The questions your team needs answered

Every spa package intake asks these — and why each one matters.

QuestionWhy it matters
Which type of spa package are you interested in?Package type sets the base treatment plan and value tier, from a relaxation combo to a higher-touch special occasion booking.
How many people are the package for?Group size tells staff whether they need to reserve one chair, a couples room, or multiple therapists before confirming the slot.
When would you like to schedule this spa package?Scheduling timeframe separates this-week requests that need a fast callback from flexible browsers who can be nurtured over time.
Have you visited this spa before?Knowing whether the client has visited before lets staff tailor the follow-up, whether that's a welcome call or a rebooking reminder.
Which areas would you like the package to focus on?Focus area selections tell the front desk which therapist skills and treatment setups to prepare ahead of the appointment.

How Cliont scores spa package leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Relaxation combo (massage, facial)
  • Couples package
  • Skin or body treatment package
  • Special occasion package (bridal, birthday)
  • This week
  • This month

Disqualifiers

  • Not sure yet

See the lead your team receives

Spa Package Lead

90/100
High Priority
Package typeCouples package
Group sizeTwo people
SchedulingThis week
Visited beforeNo
Focus areasGeneral relaxation, Muscle relief and tension
Delivered to: Email · CRM · Calendar

From first click to qualified lead

Follow clients and members through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the appointment

Smart questions adapt to their appointment and capture the full scope.

They add reference photos

Inspiration and reference photos come attached, so you prep the right look.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for spa package workflows

Cliont capabilitySpa Package application
Conditional branchingWhen a lead selects a group of three or more people, the intake can flag the enquiry for staffing checks instead of routing it as a standard single-chair booking.
Multi-select captureFocus area selections (relaxation, skin care, muscle relief, detox) are recorded together and passed to your CRM so therapists know what to prepare before the client arrives.
Lead scoring by urgencyPackage requests scheduled for this week score higher than flexible enquiries, so your team can call back the more time-sensitive spa package leads first.
Returning client flagThe yes/no answer on prior visits lets you separate new-client outreach from repeat-client follow-up without manually checking your booking history.

Common spa package lead scenarios

Bridal party wants this week

A special occasion package request for a group of three or more, scheduled this week, ranks as a high-value lead your staff should call before anyone else.

Couple exploring, flexible timing

Two people interested in a couples package but flexible on scheduling still qualifies as high value on package type, letting you nurture the booking without treating it as urgent.

Returning client rebooking a favorite

A client who confirms they've visited before and wants a skin or body treatment package can be routed differently than a first-timer, since staff already know their preferences.

Unsure which package fits

A lead who picks 'Not sure yet' for package type but selects specific focus areas like muscle relief still scores as a qualified enquiry your team can advise directly.

Group booking for tension relief

A group of three or more focused on muscle relief and tension needs multiple therapists reserved, so the intake flags staffing needs before the chair gets held.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book appointments

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

Most popular

Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Spa Package lead-intake FAQs

How does the intake handle couples or group spa package requests differently from a solo booking?

The intake asks how many people the package is for, so a couples or group of three-or-more request can be routed to check room and therapist availability before you commit a slot, rather than treating every enquiry as a single-chair booking.

What happens when someone selects 'Not sure yet' for package type?

That answer still scores as high value in the qualification catalog, so the lead is sent to your CRM as qualified rather than dropped, letting staff follow up with recommendations based on the focus areas the client did select.

Can the intake tell me if a lead has visited the spa before?

Yes, the intake asks directly whether the client has visited before, so returning clients can be handled with a different follow-up approach than first-time prospects.

Does the intake capture what part of the body or type of treatment the client wants?

Yes, clients select their focus areas, such as general relaxation, skin care, muscle relief, or detox, using a multi-select field, which helps staff assign the right therapist before the appointment.

How does the intake prioritize spa package leads who want to book soon versus those just browsing?

The scheduling question separates leads asking for this week from those exploring options with flexible timing, so front-desk staff can see which enquiries need a callback first.

Is this the same intake used for a Couples Spa Service or Facial booking?

No, Couples Spa Service and Facial have their own dedicated intake flows on Cliont; the Spa Package intake is specific to bundled multi-treatment bookings and uses its own qualification questions.

Turn spa package visitors into qualified appointments

Give every spa package visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you hold a chair.