By the Cliont product team
Hair and scalp consultation lead intake software for hair salons

Know which hair and scalp consultations are worth your chair time

Clients tell you their main concern, how long they've noticed it, and whether they've had recent chemical treatments — plus a scalp photo — before they ever sit in your chair.

Video greetingGuided intakePhoto uploadInstant lead scoring
Live previewQuestion 1 of 5
What is your main concern for this consultation?
Hair loss or thinning
Scalp irritation or dandruff
Damage from coloring or chemical treatments

The exact intake your hair and scalp consultation leads complete

This is the real 5-question guided intake for Hair and Scalp Consultation — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified hair and scalp consultation lead should tell you

A diagnostic session where a stylist reviews a client's stated hair or scalp concern, how long it's been present, hair type, and recent chemical treatment history to recommend the right service.

  • Main Concern This Consultation
  • Long Have Been Dealing
  • Would Describe Hair Type
  • Had Any Chemical Treatment,
  • Would Like Schedule This

The questions your team needs answered

Every hair and scalp consultation intake asks these — and why each one matters.

QuestionWhy it matters
What is your main concern for this consultation?The main concern answer carries the biggest weight spread, so it's what separates a diagnostic-level lead (hair loss, scalp irritation, chemical damage) from a routine styling question.
How long have you been dealing with this concern?How long the concern has persisted helps you judge whether the consultation needs a longer diagnostic conversation or a quick check-in.
How would you describe your hair type or texture?Hair type or texture lets you assign the consultation to a stylist experienced with that texture before the client arrives.
Have you had any chemical treatment, such as coloring or straightening, in the past month?A recent chemical treatment is a direct flag on whether further chemical services can safely be recommended during the same visit.
When would you like to schedule this consultation?The scheduling preference tells you whether to prioritize the follow-up or slot the client in around other appointments.

How Cliont scores hair and scalp consultation leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Hair loss or thinning
  • Scalp irritation or dandruff
  • Damage from coloring or chemical treatments
  • General styling or care advice
  • Other concern
  • Had Any Chemical Treatment,: yes

See the lead your team receives

Hair and Scalp Consultation Lead

84/100
High Priority
Main concernDamage from coloring or chemical treatments
Duration of concernOver a year
Hair typeCurly
Chemical treatment in past monthYes
Preferred schedulingAs soon as possible
Delivered to: Email · CRM · SMS notification

From first click to qualified lead

Follow clients and members through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the appointment

Smart questions adapt to their appointment and capture the full scope.

They add reference photos

Inspiration and reference photos come attached, so you prep the right look.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for hair and scalp consultation workflows

Cliont capabilityHair And Scalp Consultation application
Weighted lead scoringRanks concerns like hair loss, scalp irritation, or chemical damage above general styling questions so the consultations that need real diagnostic time surface first.
Conditional required uploadsPairs the recent chemical treatment question with a request for a scalp photo, giving your stylist visual context before the client sits down.
CRM routingSends completed consultation intakes to your CRM tagged with the client's stated concern and chemical treatment history so the front desk books the right length slot.
Single-choice branchingUses the hair type or texture answer to note which stylists on your team are best suited to that consultation before it's assigned.

Common hair and scalp consultation lead scenarios

Persistent hair loss concern

A client flags hair loss or thinning as the main concern and has dealt with it for over a year, the highest-weighted concern type in the intake, worth prioritizing for a fuller diagnostic slot.

Recent color, now scalp irritation

A client reports scalp irritation or dandruff and confirms a chemical treatment within the past month, a combination your stylist needs to see before deciding what services are safe to recommend.

Chemical damage after treatment

A client selects damage from coloring or chemical treatments as their main concern, signaling a repair-focused consultation rather than a routine check-in.

Casual styling advice, no rush

A client picks general styling or care advice and marks scheduling as flexible, no rush — a lower-weighted concern that can be booked into a shorter, lower-priority slot.

Uncertain concern, unclear texture

A client selects other concern and isn't sure of their hair type or texture, flagging the lead for front-desk follow-up to clarify details before allocating appointment length.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book appointments

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

Most popular

Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Hair and Scalp Consultation lead-intake FAQs

Does the intake treat every concern type the same way?

No. Hair loss or thinning, scalp irritation, and chemical damage carry higher weight than general styling or care questions, so consultations tied to a real hair or scalp problem surface above casual styling requests.

Will I know if a client had a recent chemical treatment before they arrive?

Yes, the intake asks whether the client had a chemical treatment such as coloring or straightening in the past month, which is flagged on the lead so your stylist doesn't recommend a conflicting service on the day.

Can I see how long someone has had their concern before booking them in?

Yes, the duration answer (a few weeks, a few months, over a year, or not sure) comes through with the lead so you can gauge whether it's a quick check or needs a longer diagnostic conversation.

Does the intake capture hair type or texture for stylist prep?

Yes, clients select straight, wavy, curly, coily, or not sure, which helps you match the consultation to a stylist experienced with that texture before they walk in.

What happens if a client says they're flexible on scheduling?

The lead still routes to your CRM with that scheduling preference attached, so you can slot it in around higher-urgency consultations instead of holding a same-day chair for it.

Is this the same intake used for Hair Color or Highlights bookings?

No, this intake is built around diagnostic questions specific to hair and scalp consultations, distinct from the service-selection intakes used for Hair Color or Highlights.

Turn hair and scalp consultation visitors into qualified appointments

Give every hair and scalp consultation visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you hold a chair.