Know which hair extension leads are worth appointment time
Clients specify the extension method they want, whether they're providing their own hair, and their natural hair condition — with photos attached — so you know exactly what you're booking before they sit in the chair.
The exact intake your hair extensions leads complete
This is the real 7-question guided intake for Hair Extensions — the same flow your customers finish before you ever pick up the phone.
What a qualified hair extensions lead should tell you
A hair extension service where the intake determines whether a client needs a new install, reinstall, removal, or repair, which attachment method they want, whether they're supplying the hair, and the condition of their natural hair.
- Extension Service
- Method Extensions Interested In
- Already Own Extension Hair,
- Would Describe Natural Hair
- Would Like Have This
- Had Extensions Professionally Installed
- Have Any Known Scalp
The questions your team needs answered
Every hair extensions intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of extension service do you need? | Distinguishes a full installation from a reinstall, removal, or repair, each of which needs different chair time and pricing. |
| What method of extensions are you interested in or currently wearing? | Tells the stylist which application technique to prep for, or flags a client who needs guidance before committing to a method. |
| Do you already own the extension hair, or do you need it provided? | Determines whether the salon needs to source and cost extension hair ahead of the appointment or the client is bringing their own. |
| How would you describe your natural hair length and condition? | Healthy, longer natural hair scores higher because it typically supports easier, longer-lasting extension application than damaged or thinning hair. |
| When would you like to have this appointment? | Segments the lead so you can route, price, and prioritize it correctly. |
| Have you had extensions professionally installed before? | First-time extension clients may need more consultation time or education than someone who has had them installed before. |
| Do you have any known scalp or skin sensitivities the stylist should know about? | A flagged scalp or skin sensitivity signals the stylist should plan a patch test before the main appointment rather than proceeding straight to installation. |
How Cliont scores hair extensions leads
Every answer is weighted automatically — no manual review required.
Value signals
- New full installation
- Reinstall or move-up of existing extensions
- Removal only
- Repair or fix a problem
- Not sure
- Healthy, medium to long length
Disqualifiers
- I already have the hair
See the lead your team receives
Hair Extensions Lead
From first click to qualified lead
Follow clients and members through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the appointment
Smart questions adapt to their appointment and capture the full scope.
They add reference photos
Inspiration and reference photos come attached, so you prep the right look.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for hair extensions workflows
| Cliont capability | Hair Extensions application |
|---|---|
| Weighted lead scoring | Full installations and healthy medium-to-long hair score higher than removal-only or damaged-hair requests, helping you prioritize which extension enquiries to call first. |
| Conditional routing | Clients who answer 'Not sure' on extension method or whether they own the hair can be routed to a consultation slot instead of a full installation appointment. |
| Pre-appointment flags | A 'yes' on the scalp or skin sensitivity question is pushed into the stylist's notes in CRM so a patch test can be scheduled ahead of the extension appointment. |
| CRM sync | The hair-sourcing answer (client-owned vs. salon-provided) is sent to your CRM so front desk staff know whether to order extension hair before the client arrives. |
| Photo capture in the intake form | Natural hair condition and current extension photos are attached to the lead record, giving stylists a visual reference alongside the client's self-reported answers. |
Common hair extensions lead scenarios
New full install, healthy long hair
Client wants a first-time full installation and reports healthy, medium-to-long natural hair — the highest-scoring combination the intake surfaces for immediate booking.
Damaged hair requesting extensions
Client selects damaged or thinning natural hair, which scores lower than the healthy-hair options, prompting the stylist to review before confirming a chair rather than auto-booking.
Needs hair sourced by the salon
Client indicates they don't already own extension hair, so the salon knows to order inventory and quote for hair cost before the appointment, unlike a client bringing their own.
Reinstall or move-up appointment
An existing extensions client needs a reinstall rather than a new install, a distinct service with different chair time and pricing than a full installation.
First-timer with a scalp sensitivity
Client has never had extensions professionally installed and flags a scalp or skin sensitivity, signaling the stylist should plan a patch test or consultation before the main appointment.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book appointments
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More hair salon intake templates
Hair Extensions lead-intake FAQs
Can the intake tell me if a client already owns extension hair or needs it sourced?
Yes. The intake asks whether the client already has the extension hair or needs it provided, so your team knows whether to order inventory or quote hair cost before the appointment.
Does the intake flag damaged or thinning natural hair before I book the chair?
The natural hair length and condition question captures this directly, and damaged or thinning hair scores lower than healthy hair, giving your stylist a reason to review the lead before confirming.
How does the intake handle clients who don't know which extension method they want?
A 'Not sure' option exists on the method question, so those leads still come through with their other answers intact rather than getting stuck or abandoning the form.
What happens if a client reports a scalp or skin sensitivity?
The yes/no sensitivity question is included in every lead so your stylist can plan a patch test or adjust the consultation before committing appointment time.
Can the intake distinguish a repair request from a brand-new installation?
Yes. The service type question separates new full installation, reinstall or move-up, removal only, and repair, each with its own weighting, so repairs and removals don't get scored the same as a full install.
What photos does the hair extensions intake collect?
The intake is configured to collect photos of the client's natural hair length and condition, plus current extensions when the request is a reinstall or repair, so the stylist can assess before the visit.
Turn hair extensions visitors into qualified appointments
Give every hair extensions visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you hold a chair.