Hot stone intake that captures contraindications up front
Every hot stone enquiry captures the client's main goal, pregnancy or heat-sensitivity flags, and preferred focus areas, plus a photo of the treatment area, before it lands in your CRM.
The exact intake your hot stone massage leads complete
This is the real 5-question guided intake for Hot Stone Massage — the same flow your customers finish before you ever pick up the phone.
What a qualified hot stone massage lead should tell you
A relaxation-focused treatment where heated stones are placed on or used to massage the body, requiring screening for pregnancy, skin damage, and heat or circulation sensitivity before booking.
- Main Goal This Massage
- Any These Apply Before
- Received Hot Stone Massage
- Areas Would Like Massage
- Soon Would Like Schedule
The questions your team needs answered
Every hot stone massage intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What is your main goal for this massage? | Segments the lead so you can route, price, and prioritize it correctly. |
| Do any of these apply to you before receiving a hot stone massage? | This question surfaces pregnancy, skin damage, or circulation issues so you can adjust or decline a booking before a chair is held. |
| Have you received a hot stone massage before? | Knowing whether the client is new to hot stone massage helps front desk staff plan time for explanation and comfort checks during the session. |
| Which areas would you like the massage to focus on? | Segments the lead so you can route, price, and prioritize it correctly. |
| How soon would you like to schedule this massage? | Timing answers separate clients who need a slot this week from those just researching, which drives how fast you follow up. |
How Cliont scores hot stone massage leads
Every answer is weighted automatically — no manual review required.
Value signals
- I am currently pregnant
- I have burns, open wounds, or irritation in treatment areas
- I have circulation issues or heat sensitivity
- None of the above
- Today or tomorrow
- This week
See the lead your team receives
Hot Stone Massage Lead
From first click to qualified lead
Follow clients and members through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the appointment
Smart questions adapt to their appointment and capture the full scope.
They add reference photos
Inspiration and reference photos come attached, so you prep the right look.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for hot stone massage workflows
| Cliont capability | Hot Stone Massage application |
|---|---|
| Conditional contraindication routing | When a client selects pregnancy, burns, or circulation issues, Cliont flags the lead for manual review instead of auto-confirming a hot stone slot. |
| Lead scoring | Timing answers like 'today or tomorrow' or 'this week' push a lead's score up, helping you prioritize which enquiries deserve a held appointment slot. |
| Sibling-service handoff | Pregnant clients captured on the hot stone form can be pointed toward your Prenatal Massage intake instead of being booked into a session you'd need to modify or cancel. |
| CRM delivery | Qualified hot stone leads, with goal, contraindication status, and focus areas attached, arrive in your CRM ready for the front desk to confirm without re-asking screening questions. |
Common hot stone massage lead scenarios
Pregnant client wants today
The intake flags pregnancy as a contraindication even when the client requests same-day booking, so you can offer a modified session or point them to prenatal massage instead of holding a chair unprepared.
Circulation issues, booking this week
A client with heat sensitivity or circulation concerns still shows urgency to book this week, so the lead surfaces for a quick call to confirm suitability before confirming the slot.
Burns or irritation present
When a client discloses open wounds or skin irritation in treatment areas, the intake captures it directly so you can reschedule or adjust stone placement rather than finding out at check-in.
Returning client, clear focus areas
A repeat hot stone client with no contraindications and back-and-shoulders focus moves through with no red flags, letting front desk book with confidence.
Just exploring, no timeline
A general relaxation enquiry with no urgency and vague focus areas signals a lead to nurture rather than one to chase for an immediate appointment.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book appointments
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More massage therapy intake templates
Hot Stone Massage lead-intake FAQs
How does the intake catch clients who shouldn't get a hot stone massage?
The intake asks directly about pregnancy, open wounds or irritation, and circulation or heat sensitivity before scheduling. Any of those answers routes the lead for your review instead of an automatic booking.
Can pregnant clients be redirected to a different service?
Yes. When a client flags pregnancy on the contraindication question, you can route that lead toward your Prenatal Massage intake instead of confirming a hot stone slot.
Does the intake tell me if this is the client's first hot stone session?
Yes, the intake asks whether they've had a hot stone massage before, so you know to budget time for explaining the process and checking comfort with heat during the visit.
What happens with leads who say they're just exploring options?
Those responses score lower on urgency than 'today or tomorrow' or 'this week' answers, so they land as leads to follow up with rather than ones that need an immediate hold on your calendar.
Do I get the client's requested focus areas before they arrive?
Yes, the intake captures whether they want back and shoulders, legs and feet, neck, full body, or aren't sure, so you can plan stone placement and session structure in advance.
Turn hot stone massage visitors into qualified appointments
Give every hot stone massage visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you hold a chair.