Sports massage intake that flags injuries before you book
Ask every sports massage lead about injury status, target areas, and training frequency, then collect a photo of the affected area before they ever reach your calendar.
The exact intake your sports massage leads complete
This is the real 6-question guided intake for Sports Massage — the same flow your customers finish before you ever pick up the phone.
What a qualified sports massage lead should tell you
A targeted massage session for active or athletic clients, used for pre-event preparation, post-event recovery, training maintenance, or support alongside minor injury recovery, where current injury status shapes how the session is planned.
- Main Reason Want Sports
- Areas Body Would Like
- Free Any Injuries That
- Soon Would Like Schedule
- Typical Activity Level Or
- Have Preferred Massage Pressure
The questions your team needs answered
Every sports massage intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What is the main reason you want a sports massage? | Reason for massage separates event-driven, time-sensitive requests from general wellness or maintenance visits, and each option carries its own scoring weight. |
| Which areas of your body would you like the massage to focus on? | Focus areas let the therapist plan technique and time allocation before the client arrives, without affecting the lead's priority score. |
| Are you currently free of any injuries that would affect this massage? | This is the highest-weighted question in the catalog, determining whether a standard sports massage protocol applies or the lead needs review before booking. |
| How soon would you like to schedule this massage? | Scheduling urgency drives part of the score, so a same-day request is distinguished from an open-ended, flexible one. |
| What is your typical activity level or training frequency? | Activity level gives context on training load and recovery needs for session planning, without changing the qualification score. |
| Do you have a preferred massage pressure intensity? | Pressure preference lets the front desk pre-assign a suitable therapist without a separate follow-up call. |
How Cliont scores sports massage leads
Every answer is weighted automatically — no manual review required.
Value signals
- Pre-event preparation
- Post-event recovery
- General muscle tightness or soreness
- Support during injury recovery
- Routine maintenance for training
- Free Any Injuries That: yes
See the lead your team receives
Sports Massage Lead
From first click to qualified lead
Follow clients and members through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the appointment
Smart questions adapt to their appointment and capture the full scope.
They add reference photos
Inspiration and reference photos come attached, so you prep the right look.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for sports massage workflows
| Cliont capability | Sports Massage application |
|---|---|
| Weighted lead scoring | Automatically ranks pre-event, post-event, and injury-recovery-support requests above general or flexible-timeframe inquiries based on the catalog's reason-for-massage weights. |
| Conditional review flag | A 'no' answer to the injury-free question tags the lead for manual review instead of auto-confirming, since the session plan changes when an active injury is involved. |
| CRM routing | Qualified leads arrive in your CRM with focus areas, pressure preference, and injury status already attached, instead of a bare contact-form entry. |
| Calendar prioritization | Clients who select 'today or tomorrow' for scheduling are surfaced first on your calendar view, reducing the chance of a same-day request sitting unread. |
Common sports massage lead scenarios
Pre-event tune-up before competition
A client selects pre-event preparation and needs an appointment today or tomorrow, so the intake surfaces it as a high-priority, time-sensitive request.
Post-marathon recovery session
A client flags post-event recovery with a full-body focus and daily training frequency, which the intake captures for session planning without treating it as urgent.
Desk-job shoulder tightness
A client picks general muscle tightness, occasional activity, and medium pressure with a flexible timeframe, still a valid lead but lower urgency than event-driven bookings.
Rehab support with an active injury
A client selects support during injury recovery and answers no to being injury-free, so the lead is flagged for review before the session is confirmed.
Weekly maintenance for daily training
A client with daily training frequency requests routine maintenance, back and leg focus, and firm pressure on a flexible schedule, useful for recurring booking patterns.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book appointments
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More massage therapy intake templates
Sports Massage lead-intake FAQs
How does the intake flag a client who might not be ready for a standard session?
The injury-free question carries the most weight in the catalog, so a 'no' answer scores lower and can be flagged for you to review before the appointment is confirmed, since sports massage protocols change when an injury is present.
Can the intake tell me why a client wants a sports massage before I see them?
Yes, the reason-for-massage question covers pre-event preparation, post-event recovery, general soreness, injury recovery support, and routine training maintenance, so you know the intent going into the appointment.
Does the intake capture which parts of the body need work?
Clients select from legs, back, shoulders and arms, neck, or full body using a multi-select question, so your team can plan session time and technique before they walk in.
Does every question in the intake affect the lead score?
No. Reason for massage and injury-free status carry scoring weight, while focus areas, activity level, and pressure preference are collected for session planning rather than scoring.
How does scheduling urgency get factored in?
The how-soon question ranges from today-or-tomorrow down to flexible with no set timeframe, and the closer the request, the higher it scores, so same-day requests surface above open-ended ones.
Can clients tell me their pressure preference before booking?
Yes, the intake asks for light, medium, firm, or not-sure pressure preference, which you can hand to the assigned therapist without a separate follow-up call.
Turn sports massage visitors into qualified appointments
Give every sports massage visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you hold a chair.