Move-in cleaning intake that asks what your crew needs to know
Every move-in cleaning enquiry captures vacancy status, property type, and square footage before it reaches your calendar, with room photos attached so your team can quote and staff without a walkthrough.
The exact intake your move-in cleaning leads complete
This is the real 7-question guided intake for Move-In Cleaning — the same flow your customers finish before you ever pick up the phone.
What a qualified move-in cleaning lead should tell you
A cleaning pass on a vacant or soon-to-be-vacant residential unit before new occupants take possession, scoped by whether the property is empty, its size, and who is requesting the work.
- Property Empty Furniture And
- Property Cleaning
- How Large Property In
- Areas Most Attention
- Property Owner, Tenant, Landlord,
- Cleaning Completed
- Property Accessible Cleaning Crew
The questions your team needs answered
Every move-in cleaning intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Is the property currently empty of furniture and belongings? | An already-empty property is faster and safer to clean without moving belongings, which is why it carries the higher weight. |
| What type of property needs cleaning? | Segments the lead so you can route, price, and prioritize it correctly. |
| Approximately how large is the property in square footage? | Square footage lets your team estimate crew size and time on the job before an in-person walkthrough. |
| Which areas need the most attention? | Knowing which specific areas need attention prevents your crew from quoting a whole-property job when only a few rooms are in scope. |
| Are you the property owner, tenant, landlord, or property manager? | Owners and landlords can authorize and pay for the job directly, while tenants may need landlord sign-off, which is why they carry a lower weight. |
| When do you need the cleaning completed? | Segments the lead so you can route, price, and prioritize it correctly. |
| Is the property currently accessible for a cleaning crew to enter? | A crew that shows up to a property it can't enter wastes a scheduled slot, so confirmed access is weighted heavily. |
How Cliont scores move-in cleaning leads
Every answer is weighted automatically — no manual review required.
Value signals
- Property Empty Furniture And: yes
- Owner
- Landlord
- Property manager
- Tenant
- Other
See the lead your team receives
Move-In Cleaning Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for move-in cleaning workflows
| Cliont capability | Move-In Cleaning application |
|---|---|
| Weighted scoring | Owner and landlord requesters score higher than tenants, and an already-empty property scores higher than an occupied one, so your team can see which move-in leads are ready to book versus which need coordination first. |
| Conditional access flag | A 'not accessible yet' answer keeps the lead out of your automatic booking flow and routes it for a follow-up call instead of a crew dispatch. |
| Scoped intake fields | Property type, square footage, and the multi-select area list let your team pre-estimate labor and supplies before ever visiting the site. |
| CRM routing | Qualified move-in leads arrive in your CRM with vacancy status, requester type, and square footage already filled in for immediate scheduling. |
Common move-in cleaning lead scenarios
Empty home, owner, fast close
Owner reports the property is already empty and needs the full house done within 3 days ahead of closing — the intake flags this as high priority based on the vacancy and ownership answers.
Tenant cleaning before move-in
A tenant submits the request but the unit still has furniture in it and access isn't confirmed yet, which the intake surfaces as lower confidence than an owner-submitted, already-empty job.
Property manager, multi-unit turnover
A property manager requests cleaning ahead of a new lease with a specific room list (kitchen, bathrooms, cabinets) rather than whole-property scope, letting your crew estimate a narrower job.
Large house, no access confirmed
A 2,000-3,500 sq ft house needs cleaning but the requester answers 'not sure' on access — the intake holds this for a follow-up call instead of auto-routing it to a booking slot.
Flexible timeline, whole-property job
An owner wants whole-property attention but has no set date, giving your team room to slot the job into a lighter week instead of treating it like a rush booking.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More residential cleaning intake templates
Move-In Cleaning lead-intake FAQs
Does the intake tell me if the property is actually empty before I send a crew?
Yes — the vacancy question is answered directly by the property owner or requester before the lead reaches you, so you know whether you're cleaning an empty unit or one that still has belongings in it.
How does it treat a tenant request differently from an owner or landlord request?
The requester-type question distinguishes owners, landlords, and property managers from tenants, since tenants may need landlord approval or have less authority to confirm scope and access.
Can the intake help my team size the crew and quote before a walkthrough?
The square footage and property type answers, combined with the specific areas selected as needing attention, give your team enough scope detail to quote most jobs without an in-person visit.
What happens if the requester isn't sure the crew can get in on the day of the job?
The access question captures this directly, so leads with confirmed access can move straight to scheduling while unconfirmed-access leads can be flagged for a call before a crew is booked.
How is this different from your move-out cleaning intake?
Move-in cleaning asks about vacancy status and requester type (owner, landlord, tenant, property manager) since the property is being prepared for new occupants, while move-out cleaning is scoped for the outgoing party — they're separate catalogs.
Does the intake capture which rooms matter most, or just a general square footage number?
Both — square footage sets the general scope, and the areas-needing-attention question lets the requester specify kitchen, bathrooms, floors, windows, cabinets, or the whole property.
Turn move-in cleaning visitors into qualified jobs
Give every move-in cleaning visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.