Scope move-out cleaning before offering a time slot
Ask whether the property is empty, how large it is, and which rooms or surfaces need attention. The inquiry includes the requester’s role, inspection requirement, preferred schedule, and notes about stains or odors so your team can discuss the actual job.
Preview your move-out cleaning intake
Explore 7 questions from the Move-Out Cleaning template. This interactive preview uses illustrative scoring and sample attachments. Open the full survey to try the complete intake.
What a qualified move-out cleaning lead should tell you
Professional cleaning of a residential property before or after a move to prepare it for new occupants or final inspection.
- Property Empty Or Still
- Approximate Size Property
- Property Owner, Tenant, Or
- Areas Cleaning Attention
- This Cleaning Needed Satisfy
- Soon Cleaning Service Scheduled
- There Any Specific Stains,
The questions your team needs answered
Every move-out cleaning intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Is the property currently empty or still furnished? | Occupancy status tells staff whether furnishings may affect the cleaning scope. |
| What is the approximate size of the property? | Property size gives the team an initial scope measure before discussing staffing. |
| Are you the property owner, tenant, or a manager acting on their behalf? | Identifies the requester’s relationship to the property for access and arrangement follow-up. |
| Which areas need cleaning attention? | Selected rooms and surfaces define what the requester wants the cleaning team to review. |
| Is this cleaning needed to satisfy a lease or sale inspection requirement? | Inspection context gives staff a specific requirement to clarify without promising an outcome. |
| How soon do you need the cleaning service scheduled? | Requested timing supports follow-up priority while staff confirm scheduling availability. |
| Are there any specific stains, odors, or damage the cleaner should know about? | Free-text notes preserve specific stains, odors, or damage for a more focused discussion. |
How Cliont scores move-out cleaning leads
Configured answer weights help your team prioritize follow-up. Your team reviews each submission and decides the next step.
Value signals
- Owner
- Tenant
- Property manager
- Other
- This Cleaning Needed Satisfy: yes
- Within 48 hours
See an example lead handoff
Illustrative lead details and score show how a submission can reach your team.
Move-Out Cleaning Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for move-out cleaning workflows
| Cliont capability | Move-Out Cleaning application |
|---|---|
| Guided intake | Occupancy status tells staff whether furnishings may affect the cleaning scope. Property size gives the team an initial scope measure before discussing staffing. |
| Configured scoring | The template weights a request within 48 hours above this week, within two weeks, and flexible timing. That helps staff prioritize follow-up; it does not confirm a booking or establish availability. |
| Structured lead context | Requested timing supports follow-up priority while staff confirm scheduling availability. Free-text notes preserve specific stains, odors, or damage for a more focused discussion. |
| Team review | No. The intake records whether a lease or sale inspection is involved. |
Example move-out cleaning lead scenarios
Illustrative situations explain the intake questions and possible follow-up.
Empty apartment before inspection
A tenant reports an empty studio and a lease inspection, with service requested within 48 hours. Staff can review the requested scope and confirm whether a suitable slot exists.
Partly furnished family home
An owner selects a two-to-three-bedroom property, kitchen and bathroom cleaning, and partial furnishings. The inquiry helps staff clarify access and what remains in the rooms before discussing work.
Manager coordinating several cleaning areas
A property manager selects a larger home and whole-property cleaning, then describes odors in the notes. Staff can use those details to ask focused follow-up questions before quoting.
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Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
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Only pay when you receive a qualified lead.
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- AI-powered voice bot
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- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More residential cleaning intake templates
Move-Out Cleaning lead-intake FAQs
Can tenants request move-out cleaning through this intake?
Yes. Tenant is an explicit requester-role option, alongside owner and property manager. The form records the role so staff can clarify access and arrangements without assuming every requester owns the property.
Does the form separate empty and furnished properties?
Yes. It offers empty, partially furnished, and fully furnished choices. Your team receives that answer with property size and cleaning areas when reviewing the request.
Which scheduling answers receive more weight?
The template weights a request within 48 hours above this week, within two weeks, and flexible timing. That helps staff prioritize follow-up; it does not confirm a booking or establish availability.
Does an inspection-related request determine a deposit return?
No. The intake records whether a lease or sale inspection is involved. Your team can discuss requested cleaning scope, while inspection outcomes and deposit decisions remain outside the intake’s function.
Turn move-out cleaning visitors into qualified jobs
Give every move-out cleaning visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.