Chimney repair intake that asks what your crew needs to know
Homeowners select the exact issue — cracked mortar, a leaning stack, or a damaged cap — confirm material and ownership, and upload photos so your crew arrives with the right tools instead of guessing.
The exact intake your chimney repair leads complete
This is the real 6-question guided intake for Chimney Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified chimney repair lead should tell you
Repair of damaged, leaning, or leaking chimney structures — covering masonry joints, caps, crowns, and flashing — typically triggered by cracking, water intrusion, or visible structural movement.
- Issue Experiencing With Chimney
- Chimney Made
- Chimney In Active Use
- Own This Property Or
- Soon Want Repair Work
- Chimney Be Accessed By
The questions your team needs answered
Every chimney repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What issue are you experiencing with the chimney? | The specific issue selected — a leaning stack versus hairline mortar cracks — carries the heaviest weight in the score because structural movement is a different job than cosmetic repair. |
| What is the chimney made of? | Knowing the chimney material up front lets you scope materials and technique before the estimate, even though it doesn't affect the score. |
| Is the chimney currently in active use for a fireplace or heating appliance? | Whether the chimney is actively heating the home indicates how time-sensitive a repair is for safety, separate from the stated timeline. |
| Do you own this property or manage it on behalf of the owner? | Confirming the person filling out the form owns or manages the property tells you whether you're talking to the actual decision-maker before booking an estimate. |
| How soon do you want the repair work to begin? | The requested start timeline is one of the highest-weighted answers, so a safety-urgent chimney outranks someone still comparing options. |
| Can the chimney be accessed by ladder or roof without special equipment? | Access difficulty doesn't change the score but tells you whether the visit needs a ladder, lift, or extra crew before you commit a time slot. |
How Cliont scores chimney repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- Cracked or crumbling bricks/mortar
- Damaged cap or crown
- Flashing damage or gap
- Not sure, need assessment
- Own This Property Or: yes
- Within a few weeks
Urgency signals
- Leaning or structurally shifting
- Water leak or staining
- Urgent, safety concern
See the lead your team receives
Chimney Repair Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for chimney repair workflows
| Cliont capability | Chimney Repair application |
|---|---|
| Multi-select damage capture | Records every chimney issue a homeowner selects — mortar, leaning, leak, cap, or flashing — instead of collapsing them into one generic 'chimney problem' field. |
| Material-aware routing | Surfaces whether the chimney is brick, stone, metal, or stucco block before dispatch, so estimators show up with the right reference points for that material. |
| Access flagging | Flags chimneys that need ladder work or steep-roof access separately from easily reached ones, so scheduling can assign the right crew and equipment. |
| Ownership verification | Separates property owners from managers acting on someone's behalf, so you know when to confirm decision-making authority before booking the estimate. |
| Urgency-based scoring | Weighs 'urgent, safety concern' timelines higher than 'just exploring' ones, so structurally serious leads reach your CRM ahead of casual inquiries. |
Common chimney repair lead scenarios
Leaning stack, urgent safety call
A homeowner reports the chimney is visibly leaning and wants work to start immediately; the intake pairs the structural issue with the urgent timeline so it routes to your CRM as a top-priority lead.
Water stains with unclear cause
Interior staining or leaks can come from several sources, so the homeowner flags the leak, adds the chimney material, and answers the access question so your estimator has context before scheduling a look.
Renter or property manager inquiry
When the person filling out the form doesn't own the property, the ownership question flags the lead so you can confirm decision-making authority before committing an estimate slot.
Steep roof, hard to access
Some chimneys sit on steep or high rooflines that need extra equipment; the access question surfaces this early so scheduling and crew assignment account for it instead of finding out on site.
Just researching, no timeline
A homeowner picks 'not sure, need assessment' and 'just exploring options' with no urgency; the intake still records the chimney details so the lead sits visibly in your CRM without competing with time-sensitive jobs.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More concrete and masonry intake templates
Chimney Repair lead-intake FAQs
Can homeowners select more than one chimney problem?
Yes, the issue question is multi-select, so a homeowner can flag cracked mortar and flashing damage together, and both feed into the lead's score.
What if the homeowner doesn't know what the chimney is made of?
The material question includes a 'Not sure' option, so the lead still reaches your CRM and your estimator can confirm brick, stone, metal, or stucco on site.
Does the intake tell me if a fireplace is currently in use?
Yes, homeowners confirm whether the chimney is actively used for a fireplace or heating appliance, which helps you judge how safety-critical the repair is before the next use.
How does the intake handle rental properties or property managers?
The ownership question separates owners from people managing on behalf of an owner, so you can flag leads where you'll need to confirm who actually signs off on the estimate.
Can I prioritize leads that say the chimney is a safety concern?
Yes, the timeline question includes an urgent, safety-concern option that scores higher than exploratory inquiries, so those leads stand out in your CRM.
Will I know before I go out if the chimney is hard to reach?
The access question asks whether the chimney needs a ladder, steep-roof work, or special equipment, so you can plan crew and gear before the estimate visit.
Does this intake also cover general brick repair or stone masonry?
No, this page is built specifically for chimney repair; brick repair and stone masonry each have their own intake with different qualification questions.
Turn chimney repair visitors into qualified jobs
Give every chimney repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.