Turn retaining wall enquiries into estimate-ready leads
Ask homeowners about wall length, material preference, and whether it's replacing a failed wall, then collect site photos before you ever drive out for an estimate.
The exact intake your retaining wall installation leads complete
This is the real 7-question guided intake for Retaining Wall Installation — the same flow your customers finish before you ever pick up the phone.
What a qualified retaining wall installation lead should tell you
New construction of a retaining wall to hold back soil, manage a slope, or shore up a driveway or landscaped edge, sized and specified before an estimate visit.
- Approximate Length Retaining Wall
- Material Would Prefer Retaining
- This Wall Replacing Existing
- Own This Property Or
- Already Obtained Any Required
- Would Like Project Start
- Wall Mainly Holding Back
The questions your team needs answered
Every retaining wall installation intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What is the approximate length of the retaining wall you need? | Wall length is the single largest driver of both material cost and labor time, so it's weighted to separate small landscaping jobs from full-scale structural builds. |
| What material would you prefer for the retaining wall? | Material preference doesn't score but tells your crew what to bring and price before the estimate visit. |
| Is this wall replacing an existing failed or damaged wall? | A wall replacing a failed or damaged one signals a structural issue that may need different assessment than a straightforward new install. |
| Do you own this property or manage it on behalf of the owner? | Confirmed property owners are weighted higher than managers acting on behalf of an owner, since owners can typically sign off on the job directly. |
| Have you already obtained any required permits or approvals for this wall? | Knowing whether permits are obtained, in progress, or not started tells your team how much lead time to expect before work can begin. |
| When would you like the project to start? | Start timeline separates homeowners ready to move now from those still exploring, so urgent jobs surface first. |
| What is the wall mainly holding back or supporting? | What the wall is holding back, especially a driveway or road edge, flags jobs that may carry more engineering and permit complexity than a garden bed wall. |
How Cliont scores retaining wall installation leads
Every answer is weighted automatically — no manual review required.
Value signals
- Under 10 feet
- 10 to 30 feet
- 30 to 100 feet
- Over 100 feet
- Not sure
- Own This Property Or: yes
See the lead your team receives
Retaining Wall Installation Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for retaining wall installation workflows
| Cliont capability | Retaining Wall Installation application |
|---|---|
| Conditional question branching | Follows up on wall length and what it's holding back (sloped yard, driveway edge, or garden bed) to route driveway/structural jobs differently from decorative landscaping requests. |
| Weighted lead scoring | Applies higher scores to longer wall lengths and to homeowners who confirm they own the property, so a 30-plus foot job from a verified owner ranks above a short exploratory enquiry. |
| Photo and document upload widget | Collects site photos of the slope or existing wall so your crew can assess scope before ever scheduling a site visit. |
| CRM routing | Pushes permit status and desired start timeline straight into CRM fields so your office can prioritize permit-in-progress jobs ready to move. |
Common retaining wall installation lead scenarios
Short garden wall vs. long slope wall
A 10-foot landscaping wall and a 100-foot sloped-yard wall are wildly different jobs; the length question sorts them before either shows up as the same 'retaining wall' lead.
Replacing a failed or bowing wall
When the homeowner flags that the wall is replacing existing damage, your team can pull that into the pre-visit notes as a structural concern rather than a straightforward new build.
Property manager, not the owner
A caller managing the property on behalf of an owner scores differently than a direct homeowner, which matters for who signs off on the contract and when.
Driveway edge wall needing engineering
A wall supporting a driveway or road edge often carries more permit and engineering weight than one holding back a garden bed, and the intake captures that distinction directly.
Just exploring, no timeline yet
Someone who selects 'just exploring options' for start timing is still worth capturing, but shouldn't jump the queue ahead of a homeowner ready to start as soon as possible.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More concrete and masonry intake templates
Retaining Wall Installation lead-intake FAQs
How does the intake size the job before we quote it?
Homeowners select an approximate wall length from four bands, from under 10 feet up to over 100 feet, so your team knows roughly what they're walking into before booking an estimate.
Does it confirm the person actually owns the property?
Yes, the intake asks whether the requester owns the property or is managing it on behalf of the owner, which affects how much weight the lead carries in your CRM.
Can it tell me if this is a repair of a failed wall rather than a new build?
The intake asks directly whether the new wall is replacing an existing failed or damaged one, so you can flag it as a structural situation instead of routine new construction.
Will it capture where the project stands on permits?
It asks whether permits or approvals have already been obtained, are in progress, not started, or not known to be needed, giving you a starting point for the permitting conversation.
How does material preference get used if it isn't scored?
Material choice (concrete block, natural stone, poured concrete, or timber) doesn't carry a scoring weight, but it's captured so your team can pre-plan crew and material logistics ahead of the estimate.
How is this different from the stone masonry or foundation repair intake?
Retaining wall installation asks what the wall is holding back (a slope, a driveway edge, or landscaping) and its length, whereas stone masonry and foundation repair pages ask about the structure they're built for instead.
Turn retaining wall installation visitors into qualified jobs
Give every retaining wall installation visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.