Know which repair leads are worth an estimate visit
Homeowners list which areas need work, how many separate items are involved, and how soon it's needed, plus who can approve the job and grant access, before you drive out on a punch-list guess.
The exact intake your general home repairs leads complete
This is the real 6-question guided intake for General Home Repairs — the same flow your customers finish before you ever pick up the phone.
What a qualified general home repairs lead should tell you
Minor to moderate repair work across a property covering unrelated items in a single visit, such as doors, drywall, plumbing or electrical fixtures, and flooring.
- Property Repairs
- Areas Repair
- Many Separate Repair Items
- Soon Repairs Completed
- Authorized Approve Repair Work
- Someone Provide Access Property
The questions your team needs answered
Every general home repairs intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of property needs repairs? | Segments the lead so you can route, price, and prioritize it correctly. |
| Which areas need repair? | Knowing exactly which areas are involved lets you gauge whether one trade skill covers the visit or if it's a broader punch list. |
| How many separate repair items need attention? | Item count directly separates a five-minute fix from a job worth blocking out a longer estimate slot for. |
| How soon do you need the repairs completed? | A safety-concern timeline should move a lead to the front of the queue ahead of flexible-timing requests. |
| Are you authorized to approve repair work on this property? | The low weight on a no answer prevents unauthorized tenant requests from being treated the same as owner-approved work. |
| Can someone provide access to the property for the repair visit? | Confirming access ahead of time avoids sending a technician to a property no one can get into. |
How Cliont scores general home repairs leads
Every answer is weighted automatically — no manual review required.
Value signals
- One item
- Two to five items
- More than five items
- Within a week
- Within a month
- Flexible timing
Urgency signals
- Urgent, safety concern
See the lead your team receives
General Home Repairs Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for general home repairs workflows
| Cliont capability | General Home Repairs application |
|---|---|
| Multi-select scope scoring | Combines the repair-areas multi-choice answer with the item-count question to flag punch-list jobs that justify more estimate time. |
| Authorization weighting | Scores a no answer on approval authority lower so tenant- or non-owner-submitted leads still reach you but are marked for confirmation first. |
| Access confirmation flag | Surfaces jobs where no one can currently provide property access, so you can follow up before committing a drive-out. |
| Urgency-based routing | Pushes leads marked urgent, safety concern straight to the top of the CRM queue and out via SMS notification. |
Common general home repairs lead scenarios
Safety hazard, single fix
One repair item flagged as an urgent safety concern by the homeowner, who confirms they can approve the work themselves.
Multi-item punch list
More than five items spanning doors, drywall, and electrical fixtures selected at once, signaling a larger job even if the timeline is flexible.
Tenant without authorization
A rental property tenant submits the form but answers no to being authorized to approve repairs, so the lead needs owner sign-off before scheduling.
Batch request, ready to book
Two to five items on a single-family home with repairs needed within a week, the requester authorized to approve work, and confirmed access for the visit.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More handyman services intake templates
General Home Repairs lead-intake FAQs
How does the intake handle jobs that touch several different repair categories?
The multi-choice area question lets a homeowner select doors, drywall, plumbing, electrical, or flooring in one submission, and the item-count question shows whether it's a quick fix or a longer punch list.
What happens if the person filling out the form can't approve the repair work?
The authorization question carries a much lower weight for a no answer, so those leads still come through but are flagged for owner or manager confirmation before you schedule the estimate.
Can the intake tell me if someone will actually be there to let my crew in?
Yes, a dedicated access question is scored separately from authorization so you can see whether a repair visit is likely to happen as planned or needs a scheduling follow-up first.
How is this different from routing a lead to Drywall Repair or Door and Lock Repair?
General Home Repairs is built for multi-area, punch-list style requests. If the homeowner only selects one narrow area with a small item count, it may make more sense to route them to a focused sibling subservice like Drywall Repair instead.
Does it distinguish a rental property turnover job from a homeowner's occasional repairs?
The property type question includes a rental property option, and combined with the authorization answer you can tell whether the request is coming from a tenant, owner, or property manager.
Turn general home repairs visitors into qualified jobs
Give every general home repairs visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.