Every skylight repair enquiry, scored before it reaches your CRM
Our guided intake asks about the type of skylight issue, checks for visible water damage on ceilings or walls, and confirms who's authorized to approve the repair — with photo uploads of the leak or damage before it ever reaches your CRM.
The exact intake your skylight repair leads complete
This is the real 6-question guided intake for Skylight Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified skylight repair lead should tell you
Diagnosis and repair of an existing skylight — leaks, cracked glazing, failed seals or flashing, condensation, or operational faults — as distinct from a full skylight replacement or new installation.
- Main Issue With Skylight
- Skylight Have
- There Visible Water Damage
- Soon This Repair Completed
- Property Owner Or Authorized
- Many Skylights Affected
The questions your team needs answered
Every skylight repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What is the main issue with your skylight? | The main issue selected sets the base value of the lead, since active leaks and cracked glass carry far more weight than condensation or an unclear cause. |
| What type of skylight do you have? | Segments the lead so you can route, price, and prioritize it correctly. |
| Is there visible water damage on the ceiling or walls near the skylight? | Confirmed water damage on the ceiling or wall is a strong urgent signal that the issue is already affecting the interior, not just the skylight itself. |
| How soon do you need this repair completed? | The repair timeline separates same-day emergency dispatches from homeowners who are still just exploring options. |
| Are you the property owner or authorized to approve this repair? | A 'no' answer here flags leads where the requester can't yet approve the repair, helping avoid an estimate visit that stalls on ownership or authorization. |
| How many skylights are affected? | Knowing whether one or multiple skylights are affected lets your team size the job and prepare the right materials before the visit. |
How Cliont scores skylight repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- Damaged seal or flashing
- Won't open, close, or operate properly
- Condensation or fogging between panes
- Not sure
- There Visible Water Damage: yes
- Property Owner Or Authorized: yes
Urgency signals
- Leaking or water intrusion
- Cracked or broken glass/panel
- There Visible Water Damage
- Immediately, active leak or damage
See the lead your team receives
Skylight Repair Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for skylight repair workflows
| Cliont capability | Skylight Repair application |
|---|---|
| Photo/video upload widget | Homeowners upload images of the ceiling stain, cracked panel, or damaged flashing tied to the main issue question, giving your team visual context before an estimate is scheduled. |
| Conditional urgency scoring | Combines the visible water damage yes/no answer with the repair timeline selection to flag active-leak jobs as urgent ahead of routine seal or condensation repairs. |
| Authorization gating | Uses the property owner/authorized-approver question to lower the score on leads submitted by tenants or non-owners so your team can confirm approval before driving out. |
| Job scope capture | Records how many skylights are affected so your team can distinguish a single-unit repair from a multi-skylight job before quoting. |
Common skylight repair lead scenarios
Active leak with ceiling stains
Homeowner reports leaking or water intrusion plus visible ceiling damage and needs the repair immediately — the intake flags this as urgent and pushes it straight to the top of your queue.
Cracked glass after a storm
A broken skylight panel is a high-weight issue on its own; combined with a same-week timeline, the lead scores as high priority even without confirmed interior water damage.
Tenant requesting repair, not owner
The requester answers no to being the property owner or authorized approver, which lowers the lead's score so your team can confirm approval before booking an estimate.
Two skylights fogging, no rush
Condensation between panes on two or more skylights with a 'within this month' timeline reads as a lower-urgency, moderate-value job rather than an emergency dispatch.
Unsure what's actually wrong
Homeowner selects 'Not sure' for the main issue and is 'just exploring options' — the intake still captures skylight type and photos so your team can triage before committing a truck.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More windows and doors intake templates
Skylight Repair lead-intake FAQs
How does the intake separate an active leak from a routine repair?
The main issue question flags leaking or water intrusion as the highest-weighted option, and a separate yes/no question about visible ceiling or wall water damage adds an urgent signal when the answer is yes.
What happens if the homeowner doesn't know what type of skylight they have?
The skylight type question includes a 'Not sure' option, so the lead still moves forward — your team can confirm fixed, vented, or tubular on site rather than losing the lead to a required field.
Does the intake check whether the person filling it out can actually approve the job?
Yes — a yes/no question confirms whether the requester is the property owner or authorized to approve the repair, and a 'no' answer scores lower so you can verify approval before scheduling an estimate.
Can the intake tell me if more than one skylight needs work?
Yes, homeowners select whether one or two-or-more skylights are affected, which helps your team scope and price the visit before dispatch.
What photos does the intake collect for skylight repairs?
Homeowners are prompted to upload images of the ceiling or wall stain, the skylight interior showing the crack, fog, or seal gap, and an exterior roof shot if it's safely accessible, so your team has visual context before the estimate.
How is repair urgency decided?
Urgency comes from the combination of the repair timeline question (immediate active leak vs. within a month) and the water-damage yes/no question — both feed the urgent signal used to prioritize the lead.
Turn skylight repair visitors into qualified jobs
Give every skylight repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.