Sliding door intake that captures frame material and failure type up
Homeowners tell you upfront whether the door is stuck, off track, or won't lock, plus the frame material and how urgently they need it fixed. Photos of the door and track come in with every submission, so you can tell a quick adjustment from a bigger job before you call back.
The exact intake your sliding door repair leads complete
This is the real 6-question guided intake for Sliding Door Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified sliding door repair lead should tell you
Repair of an existing sliding glass or patio door that is stuck, off its track, won't lock, or has a cracked panel or damaged screen — the intake needs to isolate which failure mode it is before a technician is dispatched.
- Main Problem With Sliding
- Door Frame Material
- Door Completely Stuck Or
- Own This Property Or
- Soon This Repair Completed
- There Any Visible Damage
The questions your team needs answered
Every sliding door repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What is the main problem with the sliding door? | The specific failure mode — stuck, off track, won't latch, cracked glass, or damaged screen — tells you what parts and expertise to bring on the visit. |
| What is the door frame material? | Segments the lead so you can route, price, and prioritize it correctly. |
| Is the door completely stuck or unable to open or close at all? | A door that's completely unable to open or close is a higher-priority repair than one that's merely difficult to slide, and this answer is weighted accordingly. |
| Do you own this property or manage it on behalf of the owner? | Confirming ownership versus property management filters out leads where the requester may not have authority to approve the repair or its cost. |
| How soon do you need this repair completed? | How soon the homeowner needs the repair distinguishes an emergency dispatch from a lead you can schedule during a slower week. |
| Is there any visible damage to the surrounding wall or flooring? | Visible damage to the surrounding wall or flooring can signal a job that extends beyond the door itself into carpentry or flooring repair. |
How Cliont scores sliding door repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- Hard to slide or stuck
- Off track or derailed
- Won't lock or latch properly
- Damaged screen door
- Not sure
- Door Completely Stuck Or: yes
Urgency signals
- Cracked or broken glass panel
See the lead your team receives
Sliding Door Repair Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for sliding door repair workflows
| Cliont capability | Sliding Door Repair application |
|---|---|
| Photo capture | Homeowners upload shots of the door in its track and the surrounding frame, so you can see whether it's derailed, cracked, or has a damaged screen before you drive out. |
| Lead scoring | The failure type, whether the door is fully stuck, ownership status, and stated timeline are weighed together to separate an urgent, owner-confirmed repair from a low-effort exploratory inquiry. |
| Video intake widget | A homeowner can film the door failing to slide or lock, giving you a clearer read on the mechanical issue than a text description alone. |
| CRM routing | Once a lead's frame material, problem type, and timeline are captured, the qualified job is sent straight to your CRM instead of sitting in an inbox waiting to be triaged. |
Common sliding door repair lead scenarios
Door completely stuck, owner, urgent
The door won't open or close at all, the homeowner owns the property, and they need it fixed as soon as possible — the intake surfaces all three signals together as a high-priority lead.
Off-track door reported by a renter
The sliding door is derailed but the person filling out the form manages rather than owns the property, which the intake flags so you can confirm decision-making authority before quoting.
Cracked glass with wall damage nearby
A broken glass panel is reported alongside visible damage to the surrounding wall or flooring, signaling a job that may need more than a standard panel swap.
Homeowner unsure what's wrong
The customer selects 'Not sure' for the main problem but still gives a timeline and ownership answer, so the lead still reaches your CRM with enough context to schedule a diagnostic visit.
Minor screen damage, no rush
Only the screen door is damaged and the homeowner is just exploring options within the month — a lower-effort repair you can batch instead of prioritizing for same-day dispatch.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More windows and doors intake templates
Sliding Door Repair lead-intake FAQs
How does the intake separate a quick fix from a bigger repair?
The main problem question distinguishes a door that's simply hard to slide from one that's off track, won't latch, has a cracked panel, or has a damaged screen, and a separate yes/no question confirms whether the door is completely stuck versus just difficult.
Does the form check whether the person requesting service actually owns the home?
Yes — the intake asks directly whether the requester owns the property or manages it on the owner's behalf, so you can flag leads that may need owner sign-off before you schedule an estimate.
What happens if the homeowner doesn't know what's causing the problem?
They can select 'Not sure' for the main issue and the lead still comes through with their timeline, ownership status, and any photos attached, so you have enough to schedule a diagnostic visit rather than losing the lead.
Can I see the door's frame material before I go out?
The intake asks whether the frame is vinyl, aluminum, wood, or unknown, which helps you bring the right hardware or estimate parts cost before the visit.
How is urgency reflected in the leads I receive?
The timeline question ranges from 'as soon as possible' to 'just exploring options,' and combined with whether the door is fully stuck, it gives you a clear read on how quickly a lead needs to be actioned.
Are leads with wall or flooring damage handled differently?
The intake asks directly whether there's visible damage to the surrounding wall or floor, so you can spot leads that may involve carpentry or flooring work beyond a standard door repair before you quote.
Turn sliding door repair visitors into qualified jobs
Give every sliding door repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.