By the Cliont product team
Police misconduct lead intake software for civil rights attorneys

See the force, injury, and timing details before you consult

Ask prospective clients whether an officer used physical force, whether they were injured or received treatment, and when the incident occurred, while collecting photos and medical records upfront so you only prep for consultations worth your time.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 7
Did the incident happen in the United States or a U.S. territory?
Yes
No

The exact intake your police misconduct and excessive force leads complete

This is the real 7-question guided intake for Police Misconduct and Excessive Force — the same flow your customers finish before you ever pick up the phone.

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What a qualified police misconduct and excessive force lead should tell you

Claims involving a law enforcement officer's use of physical force, or other misconduct during an arrest or stop, where the force or conduct may have exceeded what the situation required and caused injury or harm.

  • Incident Happen In United
  • People Involved Police Officers,
  • Officer Use Physical Force
  • Believe Force Used Was
  • Have Any Injury, Medical
  • This Happen Within Last
  • Identify Agency Involved (

The questions your team needs answered

Every police misconduct and excessive force intake asks these — and why each one matters.

QuestionWhy it matters
Did the incident happen in the United States or a U.S. territory?Confirms the incident falls within U.S. jurisdiction, which is a baseline requirement for this type of constitutional claim.
Were the people involved police officers, sheriffs, state troopers, or other government law enforcement acting in their official role?Confirms the person who used force was a government law enforcement actor, which is what separates this claim from an ordinary assault or private-security dispute.
Did the officer use physical force on you (for example, hitting, choking, tackling, using a Taser, pepper spray, a baton, a dog, or a firearm)?Establishes that actual physical force was used, not just a verbal or procedural complaint about the encounter.
Do you believe the force used was more than necessary for what was happening at the time?Captures the client's belief that the force exceeded what the situation called for, which is the core of an excessive-force theory.
Did you have any injury, medical treatment, lasting pain, or significant emotional distress because of what happened?Documents resulting harm, since injury or lasting distress is usually needed to support damages in these claims.
Did this happen within the last 3 years?Flags whether the incident falls within a recent window, surfacing a possible timing concern before the firm invests consultation time.
Can you identify the agency involved (for example, the police department or sheriff’s office), even if you do not know the officer’s name?Confirms whether enough identifying detail exists to investigate the agency involved, even without the individual officer's name.

How Cliont scores police misconduct and excessive force leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Incident Happen In United: yes
  • People Involved Police Officers,: yes
  • Officer Use Physical Force: yes
  • Believe Force Used Was: yes
  • Have Any Injury, Medical: yes
  • This Happen Within Last: yes

See the lead your team receives

Police Misconduct and Excessive Force Lead

91/100
High Priority
LocationOccurred in the United States
Involved officialsCity police officers acting in official capacity
Physical force usedYes - Taser and physical restraint
Force excessive?Client believes force exceeded what was necessary
Injury or treatmentHospital treatment and ongoing pain
TimingWithin the last 3 years
Agency identifiedYes - named police department
Delivered to: Email · CRM · SMS notification

From first click to qualified lead

Follow people and businesses seeking counsel through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the matter

Smart questions adapt to their matter and capture the full scope.

They share the documents

The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for police misconduct and excessive force workflows

Cliont capabilityPolice Misconduct And Excessive Force application
Conditional branchingIf the person who used force wasn't a police officer, sheriff, or other government law enforcement acting in an official role, the intake flags the lead as a lower-fit government-actor issue rather than scoring it like a standard claim.
Weighted lead scoringForce used, belief that the force was excessive, and resulting injury or treatment are the heaviest-weighted answers, so a client with all three present scores well above someone reporting only an unpleasant but forceless arrest.
Upload captureThe intake collects injury photos and medical records at the time of submission, so your staff has documentation in hand before deciding whether to book a consultation.
CRM routingLeads describing recent, excessive force with documented injury and an identified agency route straight to your CRM as high-priority, while unclear or older reports still land there but lower in the queue.

Common police misconduct and excessive force lead scenarios

Recent tasering with documented injury

Officer used a Taser during an arrest within the last 3 years, the client believes it was excessive, and they received medical treatment - this combination pushes the score to the top of the queue.

Force used but no injury or distress

The officer used physical force, but the client reports no injury, treatment, or lasting distress, which softens the score since the harm element is weak.

Incident outside the 3-year window

Everything else about the encounter fits an excessive-force claim, but it happened more than 3 years ago, flagging a timing concern the firm needs to review before booking anything.

Private security, not law enforcement

The person who used force was a private security guard or bouncer rather than a police officer or deputy, which the intake catches early since it isn't a government-actor claim.

Agency unknown, no officer name

The client can't identify the department or officer involved, so the intake still captures the rest of the facts while marking the missing agency detail for early follow-up.

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Police Misconduct and Excessive Force lead-intake FAQs

How does the intake separate a genuine excessive-force claim from a routine complaint about being arrested?

The intake asks separately whether the officer used physical force and whether the client believes that force was more than the situation required, so a client who's just unhappy about being arrested scores differently from one describing a Taser, baton, or takedown they consider unjustified.

What happens if the prospective client doesn't know the officer's name?

The intake only asks whether they can identify the agency, department, or sheriff's office involved, not the officer's name, so a lead with a known department but an unknown officer still comes through with enough detail to start review.

Does the intake check whether the claim might be too old to pursue?

It asks whether the incident happened within the last 3 years so you can see a possible timing issue before the consultation, though your team still makes the actual statute-of-limitations call.

How is this different from the Wrongful Arrest and False Imprisonment intake?

This intake centers on physical force used during an encounter with law enforcement, while the wrongful arrest intake is built around detention without cause; a lead describing both an unlawful stop and a physical takedown may fit either, so review the fact pattern rather than relying on the label alone.

What does the intake collect before the consultation is booked?

Beyond the qualifying questions, it prompts the client to upload supporting documentation like injury photos or medical records so your team has something concrete to review, not just a written description of what happened.

Can this intake handle incidents that happened outside the United States?

It asks directly whether the incident occurred in the U.S. or a U.S. territory, since claims against foreign officials fall outside the type of civil rights claim this practice area typically covers.

Turn police misconduct and excessive force visitors into qualified cases

Give every police misconduct and excessive force visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.