By the Cliont product team
Construction arbitration and mediation lead intake software for construction law professionals

Which construction disputes already have an arbitration clause

Guide prospective clients through questions about contract terms, arbitration or mediation clauses, and how recently the dispute arose, then collect the contract and any demand letters before the case reaches your CRM.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 8
Is your issue about a construction project in the United States (such as a home, building, remodel, or commercial job)?
Yes
No

The exact intake your construction arbitration and mediation leads complete

This is the real 8-question guided intake for Construction Arbitration and Mediation — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified construction arbitration and mediation lead should tell you

Resolution of construction payment, delay, scope, or quality disputes through arbitration or mediation rather than litigation, typically triggered by a contract clause requiring it or a demand from the other party.

  • Issue About Construction Project
  • Party Project (Owner, Contractor,
  • There Active Dispute About
  • Have Written Contract, Proposal,
  • Contract (Or Another Written
  • Claim, Arbitration Demand, Mediation
  • Dispute Arise Within Last
  • Identify Other Party In

The questions your team needs answered

Every construction arbitration and mediation intake asks these — and why each one matters.

QuestionWhy it matters
Is your issue about a construction project in the United States (such as a home, building, remodel, or commercial job)?Confirms the dispute is tied to a US construction project, the baseline requirement for taking on the matter at all.
Are you a party to the project (owner, contractor, subcontractor, supplier, or design professional) or authorized to act for one?Confirms the submitter actually has standing in the project, screening out inquiries from unrelated parties before they take a consultation slot.
Is there an active dispute about money, delays, scope changes, quality of work, or payment (including nonpayment)?An active dispute over money, delay, scope, or quality is the core urgency signal, since there is nothing to arbitrate or mediate without one.
Do you have a written contract, proposal, or signed agreement related to the work?A written contract or proposal shapes available strategy and evidence, so its absence scores lower but is still routed rather than blocked.
Does the contract (or another written agreement) require arbitration or mediation, or has the other side demanded arbitration or mediation?This is the highest-weighted question because it tells you whether arbitration or mediation is contractually required or already demanded, which determines whether the matter fits this practice area at all.
Has a claim, arbitration demand, mediation request, or lawsuit already been filed about this dispute?Knowing whether a claim, demand, or lawsuit is already filed tells you how far along the dispute is and how quickly it needs attention.
Did the dispute arise within the last 4 years?Disputes older than four years score lower, flagging matters that may run into timeliness or limitations issues before you schedule a consultation.
Can you identify the other party you are in dispute with (person or company) and how to contact them?Being able to identify and contact the other party indicates the dispute is concrete enough to move toward a demand or filing rather than a vague grievance.

How Cliont scores construction arbitration and mediation leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Issue About Construction Project: yes
  • Party Project (Owner, Contractor,: yes
  • There Active Dispute About: yes
  • Have Written Contract, Proposal,: yes
  • Contract (Or Another Written: yes
  • Dispute Arise Within Last: yes

Urgency signals

  • There Active Dispute About

See the lead your team receives

Construction Arbitration and Mediation Lead

88/100
High Priority
Project typeCommercial remodel dispute
Party roleSubcontractor
Dispute typeNonpayment for completed work
Written contractYes, signed subcontract agreement
Arbitration clauseContract requires binding arbitration
Claim filedArbitration demand already served
Dispute age8 months
Other party contactKnown - general contractor's office
Delivered to: Email · CRM · SMS notification

From first click to qualified lead

Follow people and businesses seeking counsel through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the matter

Smart questions adapt to their matter and capture the full scope.

They share the documents

The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for construction arbitration and mediation workflows

Cliont capabilityConstruction Arbitration And Mediation application
Weighted scoringRanks matters with a contractual arbitration or mediation obligation above general disputes with no such clause, since that single answer carries the top weight in the catalog.
Conditional branchingShortens the intake when the issue isn't a US construction project or the submitter isn't a party to it, so unqualified inquiries don't consume a full consultation slot.
Document uploadRequests the signed contract or agreement and any arbitration or mediation demand documents before the matter reaches your CRM.
CRM routingSends only disputes tied to money, delay, scope, or quality with contract and clause context through, instead of every general inquiry about a construction project.

Common construction arbitration and mediation lead scenarios

Subcontractor nonpayment with arbitration clause

A subcontractor reports nonpayment on a recent job where the signed subcontract requires binding arbitration, which the intake surfaces as a high-value, ready-to-file matter.

Arbitration demand already served, no contract

The other side has already demanded arbitration but the prospective client has no signed agreement, so the intake flags the mismatch for you to review before booking a consultation.

Old defect dispute past four years

The dispute arose more than four years ago, which the intake scores lower given the weighted signal, helping you spot possible timeliness issues before spending consultation time.

Owner dispute with no counterparty contact

An owner disputing scope changes can't identify or reach the contractor, which the intake captures as an open gap that affects how ready the matter is to proceed.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book matters

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

Most popular

Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Construction Arbitration and Mediation lead-intake FAQs

How does the intake tell me if arbitration is actually required?

The intake directly asks whether the contract requires arbitration or mediation, or whether the other side has already demanded it, and this answer carries the highest weight in the catalog so it drives most of the score.

What happens if the prospective client has no written contract?

The intake still captures the rest of the dispute details, but a missing written contract or proposal scores lower than a confirmed signed agreement, since it changes how the matter can be argued.

Will disputes older than a few years still reach my CRM?

Yes, but disputes that arose more than four years ago score noticeably lower than recent ones, which helps you flag matters that may be closer to a timeliness problem before you schedule a consultation.

How is this different from your Subcontractor Disputes or Change Order intake?

This intake specifically confirms whether arbitration or mediation is contractually required or already demanded, and whether a claim or lawsuit has been filed, so it only routes matters where that process is genuinely on the table rather than general claim details.

What if the person submitting the form isn't actually a party to the project?

The intake asks directly whether the submitter is an owner, contractor, subcontractor, supplier, or design professional (or authorized to act for one), and a no answer scores at the lowest weight to screen out unrelated inquiries.

Does the intake need to know who the other party is?

It asks whether the prospective client can identify and contact the other side, and matters where that information is missing score lower since it signals the dispute isn't yet ready to move toward a demand or filing.

Turn construction arbitration and mediation visitors into qualified cases

Give every construction arbitration and mediation visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.