By the Cliont product team
Arbitration representation lead intake for consumer law firms

Arbitration intake that captures filing status and deadlines up front

Ask whether a case has already been filed, whether a deadline is approaching, and whether the client has the contract or demand paperwork in hand — before you commit consultation time to a dispute you can't take.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 7
Are you in the United States (or is the company you’re disputing with based in the U.S.)?
Yes
No

The exact intake your arbitration representation leads complete

This is the real 7-question guided intake for Arbitration Representation — the same flow your customers finish before you ever pick up the phone.

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What a qualified arbitration representation lead should tell you

Representation of an individual consumer who is facing arbitration—rather than court—against a company, typically triggered by an arbitration clause in a purchase, credit, or service contract, a filed demand, or a scheduling deadline.

  • In United States (Or
  • Dispute About Personal/Household Consumer
  • Have Active Arbitration Case,
  • There Deadline Coming Up
  • Have Documents Related Dispute
  • Identify Company In Arbitration
  • Lawyer Represent In Arbitration

The questions your team needs answered

Every arbitration representation intake asks these — and why each one matters.

QuestionWhy it matters
Are you in the United States (or is the company you’re disputing with based in the U.S.)?Arbitration procedure and forum options depend on U.S. jurisdiction, so a non-U.S. dispute usually falls outside what the firm can take on.
Is your dispute about a personal/household consumer product or service (not a business or work-related issue)?Firms handling personal consumer arbitration typically don't take business or employment disputes, so this answer keeps mismatched matters out of the pipeline.
Do you have an active arbitration case, a notice that arbitration was filed, or a written demand to arbitrate?An existing filing or written demand confirms the dispute is already active rather than speculative, which materially changes how fast a lead needs attention.
Is there a deadline coming up soon (within the next 30 days) for an arbitration response, hearing, or filing?A deadline inside 30 days for a response, hearing, or filing is the clearest signal that a lead needs same-week attorney attention to avoid a default outcome.
Do you have documents related to the dispute (like the contract/terms, bills, emails, or the arbitration papers)?Whether the client already has the contract, bills, or arbitration papers determines how quickly counsel can assess the merits and the arbitration clause itself.
Can you identify the company you are in arbitration with (the business name on the contract or arbitration papers)?Naming the company on the contract or arbitration papers lets the firm run a conflict check and confirm the arbitration clause applies before booking a consultation.
Are you looking for a lawyer to represent you in the arbitration (not just general information)?This separates people who want a lawyer to represent them in the arbitration from those only looking for general information, which is the difference between a lead and a browser.

How Cliont scores arbitration representation leads

Every answer is weighted automatically — no manual review required.

Value signals

  • In United States (Or: yes
  • Dispute About Personal/Household Consumer: yes
  • Have Active Arbitration Case,: yes
  • There Deadline Coming Up: yes
  • Have Documents Related Dispute: yes
  • Identify Company In Arbitration: yes

Urgency signals

  • Have Active Arbitration Case,

See the lead your team receives

Arbitration Representation Lead

92/100
High Priority
U.S.-based disputeYes
Dispute typePersonal credit card arbitration clause
Active arbitration caseYes — demand received
Response deadline12 days remaining
Documents availableYes — contract and demand letter
Company namedAcme Financial Services
Seeking representationYes
Delivered to: Email · CRM · SMS notification

From first click to qualified lead

Follow people and businesses seeking counsel through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the matter

Smart questions adapt to their matter and capture the full scope.

They share the documents

The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for arbitration representation workflows

Cliont capabilityArbitration Representation application
Urgency-based scoringA response deadline within 30 days pushes a lead's score up regardless of other answers, so time-sensitive arbitration filings surface first.
Document readiness checkThe intake asks whether the client has the contract, bills, emails, or arbitration papers before the consultation, so you know how fast the arbitrability review can start.
Counterparty identificationCapturing the company name on the arbitration papers lets you run a conflict check before the client ever gets a consultation slot.
Representation-intent filterThe question on whether the client wants representation (versus general information) separates real prospects from people just researching how arbitration works.

Common arbitration representation lead scenarios

Active demand, deadline in days

The client has already received an arbitration demand with a response due inside 30 days, and has the contract and papers ready — this routes as high priority for immediate review.

Dispute is with an employer, not a purchase

The intake flags that the disagreement is business or work-related rather than a personal consumer transaction, which lowers the score since it falls outside personal consumer arbitration scope.

Early-stage, no paperwork yet

No arbitration has been filed and no documents are on hand, but the client can name the company — the intake still captures this as a real but earlier-stage lead than one with an active filing.

Company based outside the U.S.

The counterparty isn't U.S.-based, which the intake flags as a lower-fit answer since domestic arbitration rules and forum options may not apply.

Researching, not ready to hire

The person wants to understand how arbitration works but isn't looking for representation yet — the intake distinguishes this from someone actively seeking counsel.

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Arbitration Representation lead-intake FAQs

How does the intake separate personal consumer disputes from business disputes?

One question asks directly whether the dispute involves a personal or household product or service rather than a business or employment matter, and answers are weighted so business-related disputes score lower for a consumer arbitration practice.

What if my prospective client hasn't received a formal arbitration notice yet?

The intake still accepts leads without an active filing, but a demand or notice already in hand raises the score, and a response deadline inside 30 days adds urgency weighting regardless of filing status.

Does the intake check for a looming deadline?

Yes — clients are asked whether a response, hearing, or filing deadline falls within the next 30 days, and that answer is treated as the strongest urgency signal in the scoring.

What documents does the intake ask clients to have ready?

It asks whether the client has the contract or terms, bills, emails, or arbitration papers on hand, which helps you judge how quickly the arbitrability and merits can be assessed.

Can the intake screen out disputes with companies based outside the U.S.?

Yes — one question confirms whether the client or the opposing company is U.S.-based, and non-U.S. answers score lower since domestic arbitration procedure may not apply.

How is this different from your Debt Collection Defense intake?

Debt Collection Defense screens for collection notices and payment history, while this intake is built around arbitration-specific signals: an existing filing or demand, response deadlines, and whether the client can name the company on the arbitration paperwork.

Turn arbitration representation visitors into qualified cases

Give every arbitration representation visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.