By the Cliont product team
consumer law lead intake software for firms

Qualify more consumer law leads before the first call

A basic contact form gives you a name, an email, and silence. Cliont greets every visitor with your video, walks them through their matter, collects documents, and hands you a scored, qualified lead.

●Video greeting●Guided intake●Document upload●Instant lead scoring
Live previewQuestion 1 of 7
Are you in the United States (or is the company you’re disputing with based in the U.S.)?
Yes
No

A custom intake for every consumer law matter

Each one is a ready-to-embed smart survey tuned to the matter — open any to try the exact experience your leads would complete.

Arbitration Representation intake preview
7-question intake

Arbitration Representation

Representation of an individual consumer who is facing arbitration—rather than court—against a company, typically triggered by an arbitration clause in a purchase, credit, or service contract, a filed demand, or a scheduling deadline.

Preview intake →
Auto Fraud and Yo-Yo Financing intake preview
7-question intake

Auto Fraud and Yo-Yo Financing

A 'yo-yo' scam occurs when a dealership lets a buyer drive off in a vehicle on financing terms it later claims fell through, then pressures the buyer into worse terms or threatens to repossess the car or withhold a trade-in.

Preview intake →
Consumer Class Actions intake preview
7-question intake

Consumer Class Actions

A potential consumer class action involves harm caused by a business (a fee, defect, ad, or policy) that likely affected many similarly situated consumers, within the applicable time window for filing.

Preview intake →
Credit Repair and FCRA Disputes intake preview
8-question intake

Credit Repair and FCRA Disputes

Claims where a client believes their credit report contains inaccurate, outdated, or unverifiable items — and where a bureau or furnisher failed to properly investigate a dispute, potentially triggering liability under the Fair Credit Reporting Act (FCRA).

Preview intake →
Data Breach Claims intake preview
7-question intake

Data Breach Claims

Claims brought on behalf of an individual whose personal information (SSN, financial accounts, medical records, login credentials, etc.) was exposed in a company's data breach, distinct from breaches affecting only business data.

Preview intake →
Debt Collection Defense intake preview
8-question intake

Debt Collection Defense

Representation for consumers being pursued by a debt collector, collection agency, or creditor's attorney over a personal debt, often involving harassment, incorrect reporting, or a pending lawsuit or garnishment.

Preview intake →
Debt Settlement and Negotiation intake preview
7-question intake

Debt Settlement and Negotiation

Negotiating reduced payoffs on unsecured personal debts — credit cards, medical bills, personal loans, or collections accounts — for consumers who are behind on payments and want to settle rather than pay in full or file bankruptcy.

Preview intake →
Deceptive Trade Practices intake preview
7-question intake

Deceptive Trade Practices

A claim that a business advertised, marketed, or sold a product or service using a claim the prospective client believes was false or misleading, and that the client relied on that claim when paying or signing up.

Preview intake →
Foreclosure Defense intake preview
8-question intake

Foreclosure Defense

Legal help for a homeowner facing default, a notice of sale, or an active foreclosure case, aimed at stopping or delaying the sale, negotiating a modification, or challenging servicer errors.

Preview intake →
Identity Theft Remediation intake preview
7-question intake

Identity Theft Remediation

Legal help for consumers whose personal information (SSN, bank account, or credit card) was used without permission to open accounts, take loans, file taxes, or make purchases, and who need to resolve the resulting financial or credit damage.

Preview intake →
Lemon Law New Vehicles intake preview
7-question intake

Lemon Law New Vehicles

Intake for law firms reviewing concerns about recurring defects in vehicles reported as purchased or leased new. The template captures use, warranty timing, repair history, continued problems, and available records for attorney review.

Preview intake →
Lemon Law RV and Motorcycle intake preview
7-question intake

Lemon Law RV and Motorcycle

Claims involving a recreational vehicle or motorcycle bought or leased for personal use that developed a safety, use, or value defect while under warranty and required repeated repair attempts or extended time out of service.

Preview intake →
Lemon Law Used Vehicles intake preview
8-question intake

Lemon Law Used Vehicles

A claim on behalf of someone who bought or leased a used vehicle with a serious safety, use, or value defect that started while a dealer, manufacturer, or certified pre-owned warranty was active and was not fixed after repeated repair attempts.

Preview intake →
Mortgage Servicing Errors intake preview
8-question intake

Mortgage Servicing Errors

Errors by a mortgage servicer in handling an existing loan — such as misapplied payments, wrong balances, incorrect fees, force-placed insurance, or escrow mistakes — as distinct from disputes about the original loan terms or underwriting decision.

Preview intake →
Payday and Title Loan Issues intake preview
7-question intake

Payday and Title Loan Issues

Disputes involving payday loans or car title loans where the lender or a debt collector engaged in high-fee lending, unauthorized withdrawals, abusive collection tactics, or repossession, qualified from the borrower's account of the loan and what happened after.

Preview intake →
Predatory Lending intake preview
8-question intake

Predatory Lending

A claim that a lender or broker misrepresented loan terms, buried excessive fees or add-ons, or approved financing without checking a borrower's ability to repay, resulting in financial harm to a personal or household borrower.

Preview intake →
Student Loan Disputes intake preview
7-question intake

Student Loan Disputes

A dispute between a borrower (or co-signer) and a federal or private student loan servicer over billing errors, misapplied payments, unexpected fees, or incorrect default/delinquency reporting — as opposed to a claim against the school itself.

Preview intake →
TCPA Robocall Violations intake preview
7-question intake

TCPA Robocall Violations

A claim that a company or debt collector contacted a prospective client's phone using an autodialer, recorded voice message, or unwanted repeated calls/texts, potentially violating the Telephone Consumer Protection Act.

Preview intake →
Warranty Claims intake preview
8-question intake

Warranty Claims

A claim that a consumer product failed to work as promised under a written warranty, service contract, or manufacturer/seller commitment, and the seller or manufacturer refused, delayed, or botched the repair, replacement, or refund.

Preview intake →

Information you need before every consumer law matter

  • In United States (Or
  • Dispute About Personal/Household Consumer
  • Have Active Arbitration Case,
  • There Deadline Coming Up
  • Have Documents Related Dispute
  • Identify Company In Arbitration
  • Lawyer Represent In Arbitration
  • Buy Or Lease Vehicle
  • Dealership Tell Financing Was
  • After Took Car Home,

How consumer law lead scoring works

Value signals

  • In United States (Or: yes
  • Dispute About Personal/Household Consumer: yes
  • Have Active Arbitration Case,: yes
  • There Deadline Coming Up: yes
  • Have Documents Related Dispute: yes
  • Identify Company In Arbitration: yes

Urgency signals

  • Have Active Arbitration Case,
  • Pressured Accept Worse Terms
  • Dealership Threaten Take Vehicle

Lower-fit signals

  • In Active Bankruptcy Case: no
  • This Dispute Mainly About: no

Your visitor has a real matter. A contact form can’t hear it.

People and businesses seeking counsel arrive ready to explain the matter. Give them a conversation instead of a dead form — and get exactly what you need to win it.

Basic contact form

Three empty fields and silence

  • No matter details or scope
  • No documents or context
  • No way to tell a real lead from a tire-kicker
  • You chase; most never reply
Cliont intake

A guided conversation that converts

  • Full matter scope in their own words
  • Reports, contracts, and filings attached automatically
  • Every lead scored by value
  • High-intent leads flagged for you

From first click to qualified lead

Follow people and businesses seeking counsel through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the matter

Smart questions adapt to their matter and capture the full scope.

They share the documents

The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.

You get a ready lead

Scored and qualified — waiting for you to win it.

From template to routed lead

Cliont handles website intake and qualification; your existing business system remains the source of record after handoff.

Choose the right intake

Start with the industry, service, and matter template that matches the work you want to qualify.

Configure the experience

Add your video greeting, keep the questions you need, and choose which answers affect fit, urgency, and value.

Connect it to your site

Embed the guided intake on the relevant service page and test the complete phone, tablet, and desktop experience.

Route the qualified lead

Send the score, answers, and uploads into your chosen notification, CRM, or calendar workflow for staff follow-up.

Consumer Law lead-intake FAQs

What does a consumer law intake collect?

Each consumer law template asks job-specific questions drawn from the selected service, then captures contact details and relevant documents. The resulting submission gives the team more context than a name-and-email contact form.

How are consumer law leads scored?

Cliont weights answers that indicate scope, urgency, fit, and potential value. It sends the score with the visitor's answers so the team can prioritize stronger consumer law opportunities without manually reviewing every raw submission first.

Can visitors try a consumer law intake on a phone?

Yes. The guided intake is designed for mobile, tablet, and desktop browsers. Visitors can answer questions and attach the requested files from the device they already have with them.

Where can qualified consumer law leads be sent?

Cliont can route qualified leads to email, SMS, Slack, common CRM and calendar tools, Zapier, webhooks, or an API workflow. Cliont handles lead intake and qualification; the connected practice or business system remains the source of record after handoff.

Simple, transparent pricing

Choose the plan that works for your business.

Most popular

Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Browse every legal intake template

View all legal intake templates →

While they’re still using contact forms, you’re booking cases

Give every website visitor a guided, bilingual, qualifying intake — and turn your consumer law traffic into signed work.