Debt collection intake that captures harassment and court papers up
Ask whether the collector contacted the caller in the last 12 months, whether they've threatened or harassed them, and whether a lawsuit or wage garnishment is already underway — then collect collection letters and court papers before anyone books a consultation.
The exact intake your debt collection defense leads complete
This is the real 8-question guided intake for Debt Collection Defense — the same flow your customers finish before you ever pick up the phone.
What a qualified debt collection defense lead should tell you
Representation for consumers being pursued by a debt collector, collection agency, or creditor's attorney over a personal debt, often involving harassment, incorrect reporting, or a pending lawsuit or garnishment.
- Dealing With Debt Collector
- They Contacted In Last
- Have Name Or Phone
- They Called Or Messaged
- They Threatened (Like Arrest,
- They Contacted Family, Friends,
- They Reported Debt Incorrectly
- Been Sued, Received Court
The questions your team needs answered
Every debt collection defense intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Are you dealing with a debt collector or collection company trying to collect a personal (not business) debt from you? | Confirms the debt is personal rather than business, which determines whether consumer protection defenses even apply to the matter. |
| Have they contacted you in the last 12 months (by calls, texts, letters, email, or social media)? | Recency of contact matters for whether any statute of limitations on a collection claim is still running. |
| Do you have the name or phone number of the collector, agency, or law firm contacting you? | Having the collector's name or number lets you send a validation or cease-and-desist letter without a second intake round. |
| Have they called or messaged you repeatedly, at very early/late hours, or after you asked them to stop? | Contact after a stop request is direct evidence supporting a harassment-based claim. |
| Have they threatened you (like arrest, jail, or taking money/property) or used rude, abusive, or harassing language? | Threats or abusive language are actionable regardless of whether the underlying debt is valid. |
| Have they contacted your family, friends, employer, or coworkers about the debt (other than to find your contact information)? | Contact with family, friends, or an employer beyond locating the debtor is a separate violation category worth flagging. |
| Have they reported the debt incorrectly to a credit bureau, tried to collect the wrong amount, or tried to collect a debt you don’t believe is yours? | Incorrect credit reporting or a disputed amount points toward a different case theory than a pure harassment claim. |
| Have you been sued, received court papers, or had your wages or bank account threatened or taken because of this debt? | An active lawsuit or garnishment signals the matter may involve a deadline that needs prompt attention. |
How Cliont scores debt collection defense leads
Every answer is weighted automatically — no manual review required.
Value signals
- Dealing With Debt Collector: yes
- They Contacted In Last: yes
- Have Name Or Phone: yes
- They Called Or Messaged: yes
- They Threatened (Like Arrest,: yes
- They Contacted Family, Friends,: yes
See the lead your team receives
Debt Collection Defense Lead
From first click to qualified lead
Follow people and businesses seeking counsel through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the matter
Smart questions adapt to their matter and capture the full scope.
They share the documents
The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for debt collection defense workflows
| Cliont capability | Debt Collection Defense application |
|---|---|
| Conditional branching | Flags leads that report repeated contact after a stop request or threats/abusive language as higher priority than routine collection calls. |
| Document upload widget | Collects collection letters and court summons or judgment paperwork before the consultation is scheduled. |
| Scoring engine | Weighs confirmation of a personal (not business) debt heavily, since that answer determines whether the matter is even in scope for consumer protection defense. |
| CRM routing | Sends leads with an active lawsuit or wage garnishment straight to your CRM with the relevant answers attached, instead of sitting in a general inbox. |
Common debt collection defense lead scenarios
Repeated calls after a stop request
The caller reports being contacted after asking the collector to stop, plus abusive language — a strong FDCPA fact pattern the intake flags as high value.
Employer or family contacted
The collector reached out to a coworker or relative beyond simply locating the debtor, which the intake surfaces as a separate violation worth reviewing.
Already sued or wages garnished
The caller has court papers or an active garnishment, so the intake captures that fact so you know a filing deadline may already be running.
Disputes owing the debt at all
The caller says the amount or the debt itself is wrong, or it's been misreported to a credit bureau — a different case theory than a straightforward harassment claim.
Business debt, not personal
The caller is actually being chased for a business debt, which the intake identifies early since consumer protection statutes generally don't apply to that kind of claim.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book matters
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More consumer law intake templates
Debt Collection Defense lead-intake FAQs
How does the intake spot a possible FDCPA violation before we talk to the caller?
The intake asks directly about repeated contact after a stop request, threats or abusive language, and contact with family or an employer — the same fact patterns that support an FDCPA claim — so you can see the answers before you ever pick up the phone.
Will it filter out business debts we can't help with?
Yes. The first question confirms whether the debt being collected is personal rather than business, which is weighted heavily since consumer protection defenses generally don't extend to commercial debt.
What happens if someone has already been sued or had wages garnished?
That answer is captured explicitly, so a lead with a pending lawsuit or garnishment stands out from one that's still at the calls-and-letters stage and may need a faster response.
Does the intake collect the collector's name or contact info for us?
Yes, it asks whether the caller has the name, agency, or phone number of whoever is contacting them, which you'll want on file to send a validation or cease-and-desist letter.
How does it handle someone who isn't sure the debt is even theirs?
There's a specific question covering whether the debt was reported incorrectly, the amount is wrong, or the caller doesn't believe the debt is theirs at all — a different case angle than a harassment-only claim.
Can callers upload collection letters or court documents during intake?
Yes, the intake is built to collect supporting documents like collection notices and any court papers before the consultation, so you're not starting the call with zero paperwork.
Turn debt collection defense visitors into qualified cases
Give every debt collection defense visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.