Life insurance claim intake that captures denial reasons up front
Ask whether the claim was denied, what reason the insurer gave, and whether the disputed benefit meets your minimum, then collect the denial letter and policy documents before the file reaches your CRM.
The exact intake your life insurance claims leads complete
This is the real 7-question guided intake for Life Insurance Claims — the same flow your customers finish before you ever pick up the phone.
What a qualified life insurance claims lead should tell you
Legal representation for beneficiaries or estate handlers whose life insurance benefits have been delayed, denied, reduced, or disputed by the insurer after the insured's death.
- Beneficiary (Or Person Handling
- Life Insurance Policy Issued
- Filed Claim (Or Tried
- Insurance Company Or Plan
- Insurer Give Reason Such
- Death Happen Within Last
- Amount In Dispute (
The questions your team needs answered
Every life insurance claims intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Are you a beneficiary (or the person handling the estate) for a life insurance policy where the insured person has died? | Confirms the person filling out the intake actually has standing as a beneficiary or estate handler, without which there is no claim to pursue. |
| Was the life insurance policy issued by a U.S. insurance company or through an employer plan in the United States? | Determines whether the policy falls under U.S. insurance law and this firm's jurisdiction before any time is spent on it. |
| Have you filed a claim (or tried to file a claim) for the life insurance benefits? | Separates someone who already has an active claim in dispute from someone who still needs to file, which changes the type of help needed. |
| Has the insurance company or plan delayed, denied, reduced, or not paid the benefits you believe are owed? | Identifies whether there is an actual adverse action, denial, delay, or reduction, to dispute rather than a routine or unresolved claim. |
| Did the insurer give a reason such as “misrepresentation,” “contestability period,” “lapse/nonpayment,” “exclusion,” or “not covered”? | The insurer's stated reason for denial points to a different legal strategy, from contestability disputes to exclusion arguments. |
| Did the death happen within the last 3 years? | Flags whether the death and denial fall within a window that keeps contestability and limitations arguments viable. |
| Is the amount in dispute (the unpaid or reduced benefits) at least $10,000? | Measures whether the disputed dollar amount justifies the time a consultation would take. |
How Cliont scores life insurance claims leads
Every answer is weighted automatically — no manual review required.
Value signals
- Beneficiary (Or Person Handling: yes
- Life Insurance Policy Issued: yes
- Filed Claim (Or Tried: yes
- Insurance Company Or Plan: yes
- Insurer Give Reason Such: yes
- Death Happen Within Last: yes
See the lead your team receives
Life Insurance Claim Lead
From first click to qualified lead
Follow people and businesses seeking counsel through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the matter
Smart questions adapt to their matter and capture the full scope.
They share the documents
The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for life insurance claims workflows
| Cliont capability | Life Insurance Claims application |
|---|---|
| Weighted lead scoring | Combines denial/delay status with the disputed benefit amount so a $75,000 denied claim outranks a small, unfiled inquiry automatically. |
| Document capture | Requests the insurer's denial letter and policy documents during intake, so the file arrives with the paperwork needed to assess a contestability or misrepresentation defense. |
| CRM routing | Sends only claims where jurisdiction, filing status, and dispute amount clear your thresholds, keeping unfiled or out-of-jurisdiction inquiries out of your pipeline. |
| Video intake widget | Lets a beneficiary describe the circumstances of the denial in their own words, which can surface details a form field alone would miss. |
Common life insurance claims lead scenarios
Denial cites misrepresentation or contestability
The insurer denied a recent claim during the contestability period, citing misrepresentation on the application. The intake flags the denial reason and time since death so these files reach a lawyer quickly.
Claim not yet filed
A beneficiary is unsure how to start and hasn't filed a claim yet. The intake still captures beneficiary status and policy jurisdiction so the firm can decide whether to help them file rather than dispute a denial.
Small disputed benefit amount
The unpaid or reduced amount is under $10,000. The intake still records the denial reason and insurer response but scores the lead lower than a six-figure dispute.
Policy issued outside U.S. jurisdiction
A beneficiary is dealing with a foreign-issued policy with no U.S. employer plan involved. The intake surfaces this mismatch so the firm can screen it out before scheduling time.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book matters
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More insurance law intake templates
Life Insurance Claims lead-intake FAQs
How does the intake tell a strong denied-claim lead from a weak one?
It weighs whether the claim was actually denied, delayed, or reduced, what reason the insurer gave, and whether the disputed amount clears $10,000, then scores the combination rather than treating every inquiry the same.
What if the prospective client hasn't filed a claim yet?
The intake still captures beneficiary status and policy details for someone who hasn't filed, but weights that file lower than an active denial or delay so your team can prioritize accordingly.
Does the intake check whether the policy falls under U.S. law?
Yes, one question confirms whether the policy was issued by a U.S. insurer or through a U.S. employer plan, which matters for jurisdiction before a consultation is offered.
Why does the intake ask how long ago the death occurred?
Timing affects contestability periods and limitations exposure, so claims tied to a death within the last three years are flagged differently than older, potentially time-barred disputes.
What documents does the intake collect before the lead reaches my CRM?
It requests the insurer's denial or delay letter, the policy documents, and the death certificate so your team has the paperwork needed to assess the file without a first call.
Can the intake distinguish between different denial reasons?
It records whether the insurer cited misrepresentation, the contestability period, lapse or nonpayment, an exclusion, or a coverage denial, since each reason points to a different legal strategy.
Turn life insurance claims visitors into qualified cases
Give every life insurance claims visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.