By the Cliont product team
Charter party dispute intake software for maritime attorneys

See the charter type and loss exposure before the consultation

Our intake asks prospective clients about charter type, the breach at issue, and financial exposure before anything reaches you, and prompts them to upload the charter agreement or written terms up front.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 8
Is your dispute about a vessel charter agreement (a contract to hire a ship or cargo space), such as a time charter, voyage charter, or bareboat charter?
Yes
No

The exact intake your charter party disputes leads complete

This is the real 8-question guided intake for Charter Party Disputes — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified charter party disputes lead should tell you

A dispute arising from a vessel charter agreement — time, voyage, or bareboat — typically involving nonpayment, off-hire disagreements, cargo delay, demurrage, or wrongful cancellation between an owner, charterer, or broker.

  • Dispute About Vessel Charter
  • Charter Agreement Involve Commercial
  • Dispute Involve U.S. Port,
  • There Been Breach Or
  • Suffered Or Face Significant
  • Issue Happen Or Become
  • Have Copy Charter Agreement
  • Identify Other Party In

The questions your team needs answered

Every charter party disputes intake asks these — and why each one matters.

QuestionWhy it matters
Is your dispute about a vessel charter agreement (a contract to hire a ship or cargo space), such as a time charter, voyage charter, or bareboat charter?Confirms the dispute actually concerns a vessel charter agreement rather than a different maritime matter, filtering out misrouted enquiries at the first question.
Did the charter agreement involve a commercial vessel operation (moving cargo, offshore work, or similar business use) rather than a purely personal recreational boat rental?Separates commercial charter disputes, which carry business-scale exposure, from personal recreational boat rentals that are a weaker fit for a charter party practice.
Did the dispute involve a U.S. port, U.S. waters, or a U.S.-based company or person on at least one side of the contract?A U.S. port, waters, or party connection affects jurisdiction and is the only signal marked urgent, so it drives priority scoring.
Has there been a breach or major problem under the charter (for example, nonpayment, late delivery, off-hire issues, unsafe/unclean vessel, cargo delay/damage, demurrage/dispatch dispute, or wrongful cancellation)?Identifies the specific type of breach — nonpayment, off-hire, cargo delay, demurrage, or cancellation — so the attorney knows the legal theory before the call.
Have you suffered or do you face significant financial loss because of this charter dispute (such as unpaid hire/freight, demurrage, repair costs, lost profits, or extra expenses)?Quantifying financial exposure like unpaid hire or demurrage helps the firm gauge whether the matter is worth pursuing.
Did the issue happen or become a serious dispute within the last 3 years?Flags disputes that occurred outside a recent window so the firm can screen for potential limitations concerns early.
Do you have a copy of the charter agreement or written terms (including emails or booking notes) that show what was agreed?Confirms whether written terms or a signed charter exist, which shapes how strong the evidentiary basis is before any consultation.
Can you identify the other party you are in dispute with (such as the owner, charterer, operator, broker, or their insurer/agent)?Knowing whether the opposing owner, charterer, operator, or insurer can be named affects how actionable the dispute is.

How Cliont scores charter party disputes leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Dispute About Vessel Charter: yes
  • Charter Agreement Involve Commercial: yes
  • Dispute Involve U.S. Port,: yes
  • There Been Breach Or: yes
  • Suffered Or Face Significant: yes
  • Issue Happen Or Become: yes

Urgency signals

  • Dispute Involve U.S. Port,
  • There Been Breach Or

See the lead your team receives

Charter Party Dispute Lead

91/100
High Priority
Charter TypeTime charter
Commercial UseYes — cargo operation
U.S. NexusYes — Port of Houston
BreachNonpayment of hire
Financial Loss$145,000 unpaid hire
TimingOccurred 4 months ago
DocumentationSigned charter party agreement available
Other Party IdentifiedYes — vessel owner named
Delivered to: Email · CRM · SMS notification

From first click to qualified lead

Follow people and businesses seeking counsel through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the matter

Smart questions adapt to their matter and capture the full scope.

They share the documents

The facts, dates, and any paperwork come attached, so you can assess the matter before the consultation.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for charter party disputes workflows

Cliont capabilityCharter Party Disputes application
Conditional qualifying logicDistinguishes genuine charter party matters from recreational boat rentals using the commercial-use question before the lead is scored.
Weighted lead scoringCombines breach type, financial loss, and U.S. nexus into a single score so a nonpayment dispute with a U.S. port connection outranks a low-loss, foreign-only matter.
Document upload capturePrompts prospective clients to attach the charter agreement or written terms directly during intake rather than during the first call.
CRM lead routingSends qualified charter party matters to your CRM tagged with breach type, estimated loss, and whether the other party is identified.
Urgency flaggingMarks disputes with a confirmed U.S. port, waters, or party as higher priority so time-sensitive jurisdictional matters surface first.

Common charter party disputes lead scenarios

Time charter hire nonpayment

A vessel owner reports a charterer stopped paying hire under a time charter tied to a U.S. port, with six figures in unpaid hire outstanding — the intake flags this as high value and urgent.

Voyage charter demurrage dispute

A cargo shipper disputes demurrage charges after port delays on a voyage charter; the intake captures the breach type and loss amount so the firm can gauge exposure before calling.

Recreational boat rental gone wrong

A prospect describes a personal boat rental disagreement rather than a commercial charter; the intake's commercial-use question routes this as a weaker fit before it consumes attorney time.

Dispute past the three-year mark

A caller describes a charter breach that occurred over three years ago with no clear tolling event; the timing question surfaces this so the firm can screen for limitations issues early.

No written charter agreement yet

A charterer alleges an unsafe or unclean vessel but only has emails and booking notes, not a signed charter party; the intake still captures the dispute details while flagging thinner documentation.

Connect Cliont to your workflow

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Notify your team

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  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
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Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
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Charter Party Disputes lead-intake FAQs

How does the intake tell a charter party dispute apart from a cargo damage claim?

The first qualifying question confirms the dispute concerns a vessel charter agreement itself — time, voyage, or bareboat — rather than cargo loss or a collision, which are handled by the Cargo Damage and Loss and Vessel Collisions and Allisions intakes.

What happens when a dispute has no U.S. connection?

The intake specifically checks for a U.S. port, U.S. waters, or a U.S.-based party on either side of the contract; this is the one signal marked urgent, so disputes lacking any U.S. nexus still get captured but scored lower.

Does the intake check if the prospective client actually has the charter contract?

Yes — it asks whether they have a copy of the charter agreement or written terms, including emails or booking notes, so your team knows upfront how strong the documentary basis is.

How are personal recreational boat rentals handled versus commercial charters?

A dedicated yes/no question distinguishes commercial vessel operations, like cargo or offshore work, from purely recreational rentals, which carry a much lower weight in the score.

Can the intake flag disputes that may be time-barred?

It asks whether the breach or dispute arose within the last three years, so older matters are visible before your firm invests consultation time evaluating limitations issues.

What if the matter is better suited to arbitration than litigation?

This intake screens for the charter dispute facts themselves — breach, loss, documentation, and jurisdiction; if the charter party contains an arbitration clause, that's assessed separately from the Maritime Arbitration intake.

Turn charter party disputes visitors into qualified cases

Give every charter party disputes visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book a consultation.