By the Cliont product team
grief support group lead intake software for group therapy professionals

Know which grief support group leads are worth intake session time

Every inquiry captures how recently the loss occurred, what relationship was lost, and whether the client feels ready to share in a group setting, plus any referral documentation, so your team knows exactly who to seat first.

Video greetingGuided intakeDocument uploadInstant lead scoring
Live previewQuestion 1 of 6
Who is seeking grief support?
Myself
My partner and I
My family

The exact intake your grief support group leads complete

This is the real 6-question guided intake for Grief Support Group — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified grief support group lead should tell you

A facilitated group program where participants processing the death of a loved one receive peer support, coping guidance, and space to share, matched by loss recency and readiness to engage with others.

  • Seeking Grief Support
  • Long Ago Did Loss
  • Participant Open Sharing In
  • Relationship Was Lost
  • Soon Would Like Join
  • There Preferred Group Format,

The questions your team needs answered

Every grief support group intake asks these — and why each one matters.

QuestionWhy it matters
Who is seeking grief support?Knowing whether the request is for the individual, a child, or someone else changes which intake path and facilitator conversation should follow.
How long ago did the loss occur?How recently the loss occurred is the strongest weighted signal, so a loss under 3 months old is treated as more time-sensitive than one from years ago.
Is the participant currently open to sharing in a group setting?Whether the client is currently open to sharing directly affects group fit, since a 'no' answer suggests they may need individual support before joining a group.
What type of relationship was lost?Segments the lead so you can route, price, and prioritize it correctly.
How soon would you like to join a group?Wanting to join as soon as possible versus just exploring tells your team which leads need a seat this week versus which can be nurtured toward a future cohort.
Is there a preferred group format, such as in-person or online?Segments the lead so you can route, price, and prioritize it correctly.

How Cliont scores grief support group leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Less than 3 months
  • 3 to 12 months
  • 1 to 2 years
  • More than 2 years
  • Participant Open Sharing In: yes
  • As soon as possible

See the lead your team receives

Grief Support Group Lead

88/100
High Priority
Who is seeking supportMyself
Time since lossLess than 3 months
Open to sharing in groupYes
Relationship lostSpouse or partner
How soon to joinAs soon as possible
Format preferenceIn-person
Delivered to: Email · CRM · SMS notification

From first click to qualified lead

Follow patients and caregivers through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the visit

Smart questions adapt to their visit and capture the full scope.

They share details

Symptoms, history, and documents come attached before the visit.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for grief support group workflows

Cliont capabilityGrief Support Group application
Automatic lead scoringLoss timing and sharing readiness are weighted together so a client grieving a recent loss who is open to sharing scores well above someone just beginning to explore options.
Conditional routingRequests submitted for a child, teen, or 'someone else' can be routed differently in your CRM than self-referrals, since they often need a different facilitator conversation.
Document captureReferral notes from a hospice, physician, or prior therapist are collected alongside the intake answers so your facilitator has context before the first session.
Format-based matchingThe in-person versus online preference is captured upfront so open leads can be matched to whichever group currently has capacity.

Common grief support group lead scenarios

Recent loss, ready now

The client lost someone within the last 3 months, says they're open to sharing, and wants to join as soon as possible — the intake flags this as a high-priority seat to fill immediately.

Not yet ready to share

A client is still processing a loss but answers no to being open in a group setting; the intake surfaces this so your team can decide whether individual support should come before group placement.

Long-past loss, still seeking

Someone whose loss was more than two years ago is exploring group support for the first time — a different stage of grief that the intake distinguishes from acute, recent-loss cases.

Support requested for a teen

A parent submits the intake on behalf of a grieving child or teen rather than themselves, which changes what your facilitator needs to know before offering a group placement.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book visits

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

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Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
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Grief Support Group lead-intake FAQs

Can the intake tell the difference between a recent loss and one from years ago?

Yes — the loss-timing question captures whether the loss occurred within the last 3 months, 3 to 12 months, 1 to 2 years, or over 2 years ago, so more recent losses are flagged with higher priority than long-standing grief.

What happens if someone says they're not ready to share in a group?

The intake records that response and scores it lower than an open answer, giving your team a signal to consider a screening call or individual referral before offering a group slot.

Does the intake handle requests submitted on behalf of a child or someone else?

Yes — the 'who is seeking grief support' question captures whether the request is for the individual, a partner, family, a child or teen, or someone else, so you know upfront whether the case needs a different intake path than an adult self-referral.

How does the format preference question help fill open group sessions?

The in-person, online, either, or not-sure options let you match incoming leads to whichever group has open seats without a back-and-forth phone call to ask.

Is this intake the same for recovery, parenting, or anxiety support groups?

No — Grief Support Group uses its own catalog of loss-specific questions like relationship lost and loss timing, distinct from the intake used for Recovery Support Group, Parent Support Group, or Anxiety Support Group.

Does a lower readiness-to-share score mean the lead should be rejected?

Not necessarily — it means the lead scores lower on group-fit signals, which is a cue for your team to review the case rather than an automatic disqualification.

Turn grief support group visitors into qualified patients

Give every grief support group visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book front-desk time.