Which recovery support enquiries deserve intake session time
Ask about recovery stage, current treatment involvement, and in-person or virtual format preference up front, so you know whether someone is ready and willing to attend before you hold an intake session slot.
The exact intake your recovery support group leads complete
This is the real 5-question guided intake for Recovery Support Group — the same flow your customers finish before you ever pick up the phone.
What a qualified recovery support group lead should tell you
A facilitated peer group for people in active addiction recovery who need ongoing accountability, coping skills, and community support, whether they are just starting out or maintaining long-term sobriety.
- This Recovery Support Group
- Stage Recovery Best Describes
- Person Receiving Any Other
- Format Support Group Preferred
- Person Willing And Able
The questions your team needs answered
Every recovery support group intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Who is this recovery support group for? | Knowing whether the enquiry is self-directed or submitted on behalf of a partner, child, or other family member determines whether a separate willingness or consent check is needed before scheduling. |
| What stage of recovery best describes the current situation? | Recovery stage is the primary scoring driver, with ongoing and early recovery weighted highest since those clients typically need and want group support most immediately. |
| Is the person currently receiving any other treatment or care related to recovery? | A yes here flags a lead for care coordination so the facilitator can align the group with any existing treatment rather than working in isolation. |
| What format of support group is preferred? | Segments the lead so you can route, price, and prioritize it correctly. |
| Is the person willing and able to attend sessions voluntarily? | This is the sharpest score differentiator in the catalog — a confirmed yes scores five times higher than a no, because attendance readiness predicts whether a held slot will actually be used. |
How Cliont scores recovery support group leads
Every answer is weighted automatically — no manual review required.
Value signals
- Considering starting recovery
- Early recovery (recently started)
- Ongoing recovery, seeking support
- Maintaining long-term recovery
- Not sure
- Person Willing And Able: yes
See the lead your team receives
Recovery Support Group Lead
From first click to qualified lead
Follow patients and caregivers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the visit
Smart questions adapt to their visit and capture the full scope.
They share details
Symptoms, history, and documents come attached before the visit.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for recovery support group workflows
| Cliont capability | Recovery Support Group application |
|---|---|
| Conditional routing | When the group is for a partner, child, or other family member, the lead is flagged for a guardian or third-party consent follow-up before scheduling. |
| Weighted scoring gate | A 'no' on voluntary willingness to attend drops the score sharply even if the recovery stage answer is high-value, preventing a session slot from being held for someone who hasn't agreed to come. |
| Format-based lead sorting | Leads are tagged by in-person, virtual, or either preference so they can be matched to the right existing cohort in your CRM without manual sorting. |
| Care-coordination notes | A yes on current treatment or care is passed through as a note field so facilitators know to coordinate rather than assume this is the client's only support. |
Common recovery support group lead scenarios
Self-referral in early recovery
The person is answering for themselves, in early recovery, and confirms they are willing to attend voluntarily — the intake surfaces this as a strong fit for an open session slot.
Family member inquiring for a loved one
A parent or partner submits the form on behalf of someone else, so the intake separates who the group is for from whether that person has actually agreed to attend.
Already in other treatment
The client is receiving other care related to recovery and wants the group as a complement, which the intake flags so facilitators can note coordination needs.
Long-term maintenance check-in
Someone maintaining long-term recovery is seeking ongoing peer support rather than crisis-level intervention, distinct from an early-recovery enquiry.
Exploring but undecided
The person selects 'Considering starting recovery' and 'Not sure' on format, giving facilitators a lead worth a lighter-touch follow-up rather than an immediate session hold.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book visits
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More group therapy intake templates
Recovery Support Group lead-intake FAQs
How does the intake handle a family member filling out the form for someone else?
The intake first asks who the group is actually for — self, partner, child, or another family member — then separately confirms whether that person is willing and able to attend voluntarily, so you're not holding a slot for someone who hasn't agreed to come.
Does the intake account for clients already in other treatment?
Yes, it asks whether the person is currently receiving other treatment or care related to recovery, which gives facilitators a note to coordinate rather than duplicate care.
What happens if a lead isn't sure what stage of recovery they're in?
A 'Not sure' answer on recovery stage is still treated as a valid, engageable lead in the scoring — it doesn't get discarded, just routed for a clarifying conversation.
Can the intake sort leads by in-person versus virtual preference?
Yes, the format question captures in-person, virtual, either, or not sure, so you can see at a glance which cohort or session type a lead should be matched to.
Why does willingness to attend carry so much weight in scoring?
A confirmed yes on voluntary willingness scores far higher than a no, because attendance readiness is the clearest predictor of whether a held session slot will actually get used.
How is this intake different from your grief support group or parent support group forms?
Each support group subservice, including grief support group, parent support group, and anxiety support group, uses its own question set — this one is built specifically around recovery stage, treatment status, and voluntary attendance.
Turn recovery support group visitors into qualified patients
Give every recovery support group visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book front-desk time.