International household move intake that asks what your team actually needs to know
Ask every international household move lead for their destination country, shipment size, and target move date, then collect an inventory list before the survey is booked. Cliont scores each response and sends qualified moves straight to your CRM.
Preview your international household move intake
Explore 6 questions from the International Household Move template. This interactive preview uses illustrative scoring and sample attachments. Open the full survey to try the complete intake.
What a qualified international household move lead should tell you
Planning and execution of a full household relocation to another country, covering shipment scope (from a few boxes to a full household), sea or air transport, destination country, and target move date.
- Destination Country This Move
- Approximate Size Household Shipment
- Will Shipment Travel
- Already Have Confirmed Move
- Person Authorized Arrange And
- Additional Services , If
The questions your team needs answered
Every international household move intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What is the destination country for this move? | Destination country shapes which customs and compliance steps your team needs to prep before the survey. |
| What is the approximate size of the household shipment? | Shipment size directly determines crew size and container capacity, preventing the wrong-size dispatch. |
| How will the shipment travel? | Sea, air, or combined transport affects lead time and cost structure, guiding which quote path your team prepares. |
| Do you already have a confirmed move date or window? | A confirmed date within 60 days signals urgency for booking a survey ahead of shipping deadlines. |
| Are you the person authorized to arrange and approve this move? | Confirming who is authorized to arrange the move flags proxy inquiries that need a confirmation step before scheduling. |
| Which additional services do you need, if any? | Requested add-ons like packing, storage, or customs support reveal scope beyond a base move, useful for staffing and quoting. |
How Cliont scores international household move leads
Configured answer weights help your team prioritize follow-up. Your team reviews each submission and decides the next step.
Value signals
- A few boxes or small items
- Partial household (some rooms)
- Full household
- Not sure
- Confirmed date within 60 days
- Confirmed date beyond 60 days
See an example lead handoff
Illustrative lead details and score show how a submission can reach your team.
International Household Move Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for international household move workflows
| Cliont capability | International Household Move application |
|---|---|
| Conditional scoring logic | Weighs shipment size and move-date answers together so a full-household move with a near-term date outranks a small, undated inquiry automatically. |
| Multi-select service capture | Additional services like packing, storage, customs documentation, and vehicle shipping are captured in one field so the right specialist is looped in before the survey. |
| Authorization flag | The yes/no authorization question routes leads submitted by someone other than the decision-maker for a confirmation step instead of straight to survey scheduling. |
| Free-text destination capture | Destination country is logged as open text so leads can be grouped by corridor for country-specific compliance and pricing prep. |
Example international household move lead scenarios
Illustrative situations explain the intake questions and possible follow-up.
Full household, tight timeline
Lead selects a full household shipment with a move date confirmed within 60 days and asks about packing and customs help, so the intake surfaces it for immediate survey scheduling.
Few boxes, still planning
A small shipment with no set date yet scores lower for urgency, letting your team route it to nurture follow-up instead of booking a survey right away.
Someone else's move
The person filling out the form answers no to being authorized to arrange the move, flagging the lead for a confirmation call before any crew or quote work starts.
Household plus vehicle shipping
A partial household shipment moving by sea and air combined also requests vehicle shipping, showing scope that overlaps with International Vehicle Shipping and needs a broader quote.
Unsure on size and method
Lead marks both shipment size and transport method as 'not sure,' which the intake still scores and routes so your team can firm up details rather than losing the enquiry.
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- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
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- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More international moving intake templates
International Household Move lead-intake FAQs
How does the intake handle leads who don't know their shipment size yet?
The 'Not sure' option on shipment size still carries scoring weight, so the lead is captured and routed rather than dropped, and your team can follow up to confirm volume before quoting.
Can the intake tell me if someone else is arranging the move on the customer's behalf?
Yes, the intake asks directly whether the respondent is authorized to arrange and approve the move, and a 'no' answer flags the lead for confirmation before it's treated as survey-ready.
What happens when a lead also asks about vehicle shipping or customs documentation?
The additional services question captures those requests alongside the core household move, so leads that overlap with Customs Coordination or International Vehicle Shipping are still logged in full before handoff.
Does the intake capture which country the shipment is going to?
Yes, destination country is a free-text field on the intake, which you can use to group or route leads by corridor before your team preps documentation and quotes.
How are moves without a confirmed date treated?
Moves still in the planning stage score lower on timing than a confirmed date within 60 days, so they're captured but prioritized differently rather than pushed straight to survey scheduling.
Can the intake distinguish sea freight from air freight requests?
Yes, the transport method question separates sea, air, combination, and not-sure answers so your logistics team knows how to prep the quote, even though this field isn't weighted for scoring.
Turn international household move visitors into qualified jobs
Give every international household move visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.