Every commercial laundry enquiry, scored before it hits your CRM
Tell us the business type, laundry volume, and how often service is needed, plus photos of anything requiring stain treatment or sanitization — Cliont scores the lead and sends qualified requests straight to your CRM.
The exact intake your commercial laundry leads complete
This is the real 7-question guided intake for Commercial Laundry — the same flow your customers finish before you ever pick up the phone.
What a qualified commercial laundry lead should tell you
Recurring or one-time bulk laundry service for businesses such as hotels, restaurants, medical or spa facilities, and gyms or salons, qualified by load volume, service frequency, and whether items need special handling like sanitization or stain treatment.
- Business This Laundry Service
- Approximate Volume Laundry Per
- Often Will This Laundry
- Any Items Special Handling,
- Provider Pick Up And
- Authorized Arrange And Approve
- This Laundry Service Begin
The questions your team needs answered
Every commercial laundry intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of business is this laundry service for? | Business type points to different compliance and equipment needs, such as sanitization standards for a medical facility versus a gym. |
| What is the approximate volume of laundry per service cycle? | Load volume determines whether the account needs industrial capacity and shapes how the job is priced. |
| How often will you need this laundry service? | Frequency separates one-off jobs from recurring daily or weekly contracts, which score highest as ongoing revenue. |
| Do any items require special handling, such as stains, sanitization, or delicate fabrics? | Special handling answers flag whether the job needs stain treatment, sanitization, or delicate-fabric processes before staff are dispatched. |
| Will the provider need to pick up and deliver items on-site at your business? | Knowing whether pickup and delivery is required on-site determines route planning and staffing before the job is scheduled. |
| Are you authorized to arrange and approve this service for the business? | A 'no' here is weighted low, flagging that the person completing the form may not be able to approve the contract yet. |
| When do you need this laundry service to begin? | An 'immediately' answer marks the lead urgent so it surfaces ahead of businesses still planning a start date. |
How Cliont scores commercial laundry leads
Every answer is weighted automatically — no manual review required.
Value signals
- Under 50 lbs
- 50-200 lbs
- Over 200 lbs
- Not sure
- Daily
- Weekly
Urgency signals
- Immediately
See the lead your team receives
Commercial Laundry Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for commercial laundry workflows
| Cliont capability | Commercial Laundry application |
|---|---|
| Weighted answer scoring | Volume and frequency answers are weighted so a daily 200+ lb hotel contract scores far above a one-time under-50 lb request. |
| Multi-select branching | The special handling question captures stain treatment, sanitization, and delicate fabric needs in one field so ops can route to the right process before a visit. |
| Approval-authority gating | The authorization question is scored 10 for yes and 2 for no, surfacing leads that still need a real decision-maker before you commit staff time. |
| Urgency tagging | An 'immediately' answer on service start timing tags the lead urgent so it doesn't sit behind slower-moving inquiries in your CRM. |
Common commercial laundry lead scenarios
Daily hotel linen contract
A hotel needs over 200 lbs of laundry handled daily with immediate start — the intake flags this as high-volume, high-frequency, and urgent so it lands at the top of your CRM queue.
Unauthorized restaurant inquiry
Someone submits on behalf of a restaurant but answers no to being authorized to approve the service, signaling the deal needs a decision-maker looped in before you quote.
Medical facility sanitization need
A spa or medical office selects sanitization and disinfection as required handling, letting you confirm compliance-appropriate processes and equipment before scheduling a visit.
One-off gym towel cleanup
A gym reports under 50 lbs, occasional need, and is still planning a start date — lower recurring value than a daily contract but useful for filling capacity gaps.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More laundry and garment care intake templates
Commercial Laundry lead-intake FAQs
How does the intake tell a recurring contract apart from a one-time job?
The service frequency question separates daily and weekly answers, which score highest, from one-time or occasional requests, so you can see contract potential before responding.
Can the form capture whether items need sanitization or special handling?
Yes — the multi-select special handling question lets respondents flag stain treatment, sanitization or disinfection, and delicate fabrics, so your team knows what process the job requires before quoting.
What happens if the person filling out the form can't actually approve the service?
The authorization question is weighted so a 'no' answer scores much lower than a 'yes,' flagging leads that need a decision-maker confirmed before you invest time on a quote.
Does the intake ask about pickup and delivery at the business location?
Yes, respondents indicate whether the provider needs to pick up and deliver items on-site, which helps you plan logistics and staffing before accepting the job.
How does the intake prioritize businesses that need service to start immediately?
The service start-timing question flags 'immediately' as the urgent option, which surfaces those leads ahead of anyone still planning or looking a month out.
How is this different from the Wash and Fold Laundry intake?
Commercial Laundry qualifies businesses by type, cycle volume, and recurring frequency, while Wash and Fold is built around individual household loads — the underlying questions serve different customers entirely.
Turn commercial laundry visitors into qualified jobs
Give every commercial laundry visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.