Wash and fold intake that captures load size and turnaround up front
Ask how many loads a household has, how soon they need them back, and whether pickup, delivery, or drop-off works best, plus a photo of anything needing special care, so only ready-to-schedule orders land in your CRM.
The exact intake your wash and fold laundry leads complete
This is the real 6-question guided intake for Wash and Fold Laundry — the same flow your customers finish before you ever pick up the phone.
What a qualified wash and fold laundry lead should tell you
A wash, dry, and fold service for everyday household laundry, priced and scheduled around load volume, turnaround time, and any items that need special handling before they go into the machine.
- About How Many Bags
- This As One-Time Service
- Any Items Special Handling,
- Would Prefer Laundry Be
- Soon This Laundry Service
- Have Safe And Accessible
The questions your team needs answered
Every wash and fold laundry intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| About how many bags or loads of laundry do you need washed and folded? | Load volume drives pricing and staffing, so heavier orders are weighted to surface first. |
| Do you need this as a one-time service or on a recurring schedule? | Flagging recurring versus one-time lets you segment repeat subscription customers from single orders in your CRM. |
| Do any items require special handling, such as delicates, wool, or heavily soiled clothing? | Delicates or heavily soiled items often need a different wash cycle or pricing, so this answer prompts a confirmation step before the order is locked in. |
| How would you prefer the laundry to be handled for pickup and delivery? | Segments the lead so you can route, price, and prioritize it correctly. |
| How soon do you need this laundry service completed? | Same-day requests carry the highest weight, letting time-sensitive orders reach staff ahead of flexible ones. |
| Do you have a safe and accessible location for pickup and drop-off, such as a home entrance or lobby? | A missing safe pickup spot is weighted lower, prompting a logistics check before a driver is dispatched to an unclear location. |
How Cliont scores wash and fold laundry leads
Every answer is weighted automatically — no manual review required.
Value signals
- 1-2 loads
- 3-5 loads
- 6 or more loads
- Not sure
- Same day
- Within 2 days
Disqualifiers
- Not sure yet
See the lead your team receives
Wash and Fold Laundry Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for wash and fold laundry workflows
| Cliont capability | Wash And Fold Laundry application |
|---|---|
| Automatic lead scoring | Combines load count and turnaround answers so a 6+ load, same-day request ranks above a 1-2 load, flexible one, without staff reviewing every submission manually. |
| Special-handling flag | Surfaces the delicates/wool/heavily-soiled answer directly on the lead card so staff know before pickup whether special sorting or pricing applies. |
| Logistics routing | Uses the pickup/delivery/drop-off answer to pre-sort orders by fulfillment type before they reach the CRM, cutting down on back-and-forth scheduling calls. |
| Location safety check | Weights a missing safe pickup spot lower, prompting a confirmation step instead of sending a driver to an address that isn't ready for handoff. |
Common wash and fold laundry lead scenarios
Large recurring household order
6 or more loads on a recurring schedule with same-day turnaround scores as a high-value repeat account, and the intake flags it for priority routing.
Small one-time drop-off
1-2 loads, one-time, flexible timing, and customer drop-off — a lower-effort order the intake still captures cleanly without over-qualifying it.
Delicates and heavily soiled items
The special-handling question flags wool, delicates, or heavily soiled loads so staff can confirm pricing or process before the order is scheduled.
No safe pickup location
A customer without a secure entrance or lobby for pickup answers no to the location question, which lowers the weighting so the team can confirm logistics before committing a driver.
Undecided on volume and timing
A household unsure of load count or urgency still gets scored and routed, letting staff follow up to firm up the details instead of losing the lead.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More laundry and garment care intake templates
Wash and Fold Laundry lead-intake FAQs
How does the intake score order size for wash and fold?
The load count question weights 6+ loads and 3-5 loads higher than 1-2 loads, so larger orders surface as higher-value leads in your CRM without you manually estimating volume from a message.
What happens when a customer flags delicates, wool, or heavily soiled clothing?
The special-handling question is a simple yes/no, so any lead that needs extra care is marked clearly, letting staff confirm process or pricing before the order is confirmed.
Can the intake tell me if someone wants pickup and delivery versus drop-off?
Yes, the logistics question captures whether the customer wants pickup and delivery, plans to drop off themselves, or needs service done at home, so routing and scheduling are set before you call.
Does it distinguish this from your Pickup and Delivery Laundry page?
Wash and Fold Laundry is about the cleaning and folding itself, while Pickup and Delivery Laundry covers the logistics layer that can wrap around it — this intake's own pickup/delivery question lets a wash and fold order still capture that preference.
Why ask about recurring versus one-time service?
Recurring versus one-time doesn't carry a scoring weight on its own, but it tags the lead in your CRM so you can separate subscription customers from single orders at a glance.
What if a customer doesn't have a safe pickup or drop-off location?
A no answer carries a lower weight than a yes, which flags the order for a quick logistics check instead of dispatching a pickup blind to an unclear or unsafe location.
How fast do same-day requests get flagged?
Same-day turnaround carries the highest weight on the timing question, so those requests rank above flexible or this-week orders as soon as they're submitted.
Turn wash and fold laundry visitors into qualified jobs
Give every wash and fold laundry visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.