Dry cleaning intake that asks what your team actually needs to know
Every enquiry captures item type, quantity, and any stains or damage before you quote, plus photos so you know exactly what's coming through the door.
The exact intake your dry cleaning leads complete
This is the real 6-question guided intake for Dry Cleaning — the same flow your customers finish before you ever pick up the phone.
What a qualified dry cleaning lead should tell you
Solvent-based cleaning for garments and textiles that can't go through a standard wash cycle, covering everything from everyday clothing to wedding dresses, leather, and household linens.
- Items Dry Cleaned
- Any Items Have Visible
- About How Many Items
- This Dry Cleaning Completed
- Pickup And Delivery Service,
- Owner These Items Or
The questions your team needs answered
Every dry cleaning intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of items do you need dry cleaned? | Item type carries the widest weight spread in the catalog, separating a high-value wedding dress from a lower-weighted leather piece. |
| Do any items have visible stains, damage, or odors that need special attention? | A yes on stains, damage, or odor signals the item needs pre-treatment review before your team locks in a price or timeline. |
| About how many items do you need cleaned? | Quantity distinguishes a quick single-item job from a bulk order that needs more processing time and space. |
| When do you need this dry cleaning completed? | Stated timeframe shows how soon the household expects the job done, even though it isn't a weighted field. |
| Do you need pickup and delivery service, or can you drop off and collect items yourself? | Pickup and delivery versus drop-off determines whether dispatch needs to schedule a driver at all. |
| Are you the owner of these items or authorized to have them cleaned on someone else's behalf? | Confirming ownership or authorization protects your business from disputes over garments that belong to someone else. |
How Cliont scores dry cleaning leads
Every answer is weighted automatically — no manual review required.
Value signals
- Suits or formalwear
- Everyday clothing
- Bedding or linens
- Curtains or drapes
- Wedding dress or specialty garment
- Leather or suede items
See the lead your team receives
Dry Cleaning Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for dry cleaning workflows
| Cliont capability | Dry Cleaning application |
|---|---|
| Weighted scoring engine | Ranks leads higher when the item type is a wedding dress or specialty garment versus a lower-weighted leather or suede piece, so your team sees the higher-value job first. |
| Conditional detail capture | A yes on the stains, damage, or odor question can be paired with photo upload so your team reviews the issue before quoting instead of discovering it at drop-off. |
| Logistics routing field | The pickup and delivery preference answer flows into your CRM as a distinct field so dispatch knows immediately whether a driver is needed. |
| Authorization gate | The ownership question is captured as a discrete yes/no field, giving your team a record before accepting someone else's garments for cleaning. |
Common dry cleaning lead scenarios
Wedding dress, time-sensitive
A specialty garment with the highest catalog weight, often tied to a fixed event date even though the intake doesn't force a deadline field to trigger urgency on its own.
Bulk household linens
Curtains or bedding at 'more than 10 items' pull a higher quantity score and usually need pickup and delivery rather than a simple drop-off.
Stained or damaged garment
A yes on visible stains, damage, or odor flags the item for special pre-treatment review before your team commits to a price or timeline.
Small drop-off order
One to three everyday items with a self drop-off preference and no urgency is a low-friction job the intake can route straight through without extra handling.
Leather or suede piece
Weighted lower than other garment types, this scenario still gets captured but should surface as a different service fit than formalwear or specialty items.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More laundry and garment care intake templates
Dry Cleaning lead-intake FAQs
Does the intake flag garments with stains or damage before I quote?
Yes, the intake asks directly whether any items have visible stains, damage, or odors, so your team can review those details before committing to a price or turnaround.
How does the intake treat a wedding dress differently from everyday clothing?
Item type is a weighted multi-choice field, and wedding dress or specialty garment carries the highest weight in the catalog, so those leads score higher than routine everyday clothing.
Can customers tell me upfront whether they need pickup and delivery?
The intake asks whether the household needs pickup and delivery, can drop off and collect themselves, or is open to either, so you know the logistics before you respond.
Why does the intake ask if the person is authorized to have the items cleaned?
The ownership and authorization question carries its own weight and helps you avoid disputes over garments that don't belong to the person submitting the request.
How does the intake handle large orders like curtains or bedding?
The item quantity question captures whether a household has 1-3 items or more than 10, which helps you size the job and plan logistics before you respond.
Does the intake capture a deadline for rush orders?
Households select a timeframe ranging from today or tomorrow to no specific deadline, so you can see stated urgency even though the catalog doesn't weight that field.
Turn dry cleaning visitors into qualified jobs
Give every dry cleaning visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.