Difficulty-walking intake that asks what your team actually needs to
Every enquiry captures whether the pet can stand at all, which limb is affected, and whether there's trauma or pain on touch, alongside limb photos, so your team can triage before booking.
The exact intake your difficulty walking leads complete
This is the real 7-question guided intake for Difficulty Walking — the same flow your customers finish before you ever pick up the phone.
What a qualified difficulty walking lead should tell you
Urgent intake for pets that suddenly can't stand, are limping, or are dragging a limb, capturing which leg is affected, whether trauma occurred, and whether the pet reacts with pain when the area is touched.
- Pet Completely Unable Stand
- Did Walking Difficulty Begin
- Limbs Appear Affected
- There Any Visible Swelling,
- Pet Experienced Any Known
- Pet Cry Out Or
- Animal Care
The questions your team needs answered
Every difficulty walking intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Is your pet completely unable to stand or move at all? | A pet that's completely unable to stand or move is the clearest signal this is an emergency rather than a routine limp. |
| When did the walking difficulty begin? | A sudden onset today versus a gradual change over weeks changes whether staff treat this as urgent or as something to schedule normally. |
| Which limbs appear affected? | Segments the lead so you can route, price, and prioritize it correctly. |
| Is there any visible swelling, wound, or bleeding on the affected limb? | Visible swelling, a wound, or bleeding tells staff to prepare for wound care in addition to an orthopedic exam. |
| Has your pet experienced any known trauma, such as a fall or being hit by a vehicle? | Known trauma such as being hit by a vehicle points to a likely fracture or internal injury and should raise urgency regardless of how the pet is currently moving. |
| Does your pet cry out or show signs of pain when the affected leg is touched or moved? | Pain when the leg is touched or moved helps distinguish a genuinely injured limb from general weakness or a neurological issue. |
| What type of animal needs care? | Segments the lead so you can route, price, and prioritize it correctly. |
How Cliont scores difficulty walking leads
Every answer is weighted automatically — no manual review required.
Value signals
- Pet Completely Unable Stand: yes
- There Any Visible Swelling,: yes
- Pet Experienced Any Known: yes
- Pet Cry Out Or: yes
See the lead your team receives
Difficulty Walking Lead – Dog, Hind-Leg Trauma
From first click to qualified lead
Follow patients and caregivers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the visit
Smart questions adapt to their visit and capture the full scope.
They share details
Symptoms, history, and documents come attached before the visit.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for difficulty walking workflows
| Cliont capability | Difficulty Walking application |
|---|---|
| Weighted scoring | Unable-to-stand, visible wound or swelling, known trauma, and pain-on-touch answers each carry higher weight, so a collapsed, injured pet scores well above a gradual, pain-free limp. |
| Species-aware intake | The animal type question routes small mammals and birds through the same trauma and pain checks as dogs and cats, instead of assuming every case is a dog or cat. |
| Guided photo capture | Owners are prompted to submit a photo of the affected limb, which lets staff spot visible swelling or a wound before the pet arrives. |
| Structured limb and onset fields | Limb location and onset timing are captured as distinct fields, so gradual, non-traumatic cases can be separated from sudden, high-scoring ones without a phone call. |
Common difficulty walking lead scenarios
Hit by vehicle, can't stand
Pet owner reports known trauma and the pet is completely unable to stand or move, which pushes the case to the top of the queue instead of a routine slot.
Cat with gradual hind-leg stiffness
No trauma, onset was gradual over weeks, and there's no pain when the leg is touched, so the intake treats this as a lower-urgency case worth a scheduled look rather than an emergency slot.
Swollen paw, still walking
The pet is still mobile but there's visible swelling and a wound on the affected limb, a mix of signals that flags the case for review without treating it as immobile.
Owner unsure which leg is affected
The owner selects 'Not sure' on limb location, so staff know to ask follow-up questions on the call instead of assuming the intake fully captured the physical exam.
Small mammal dragging a leg
A non-dog, non-cat patient with sudden onset and pain on touch tests how the intake handles species outside the usual dog/cat volume without losing the trauma and pain signals.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book visits
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More emergency veterinary care intake templates
Difficulty Walking lead-intake FAQs
How does the intake separate an emergency limp from a routine one?
It weighs whether the pet is completely unable to stand, whether there was known trauma, and whether the pet cries out when the leg is touched, so a sudden collapse after a fall scores far higher than a slow, pain-free limp.
What happens if the owner doesn't know which leg is affected?
The limb-location question includes a 'Not sure' option, so the case still gets submitted and scored on the other signals, and your staff know to confirm the exact leg when they call back.
Does this intake work for pets other than dogs and cats?
Yes, the species question includes small mammal, bird, and other, so a rabbit or bird with sudden difficulty walking still gets asked the same trauma and pain questions.
How is a gradual-onset case scored differently from a sudden one?
Onset timing (suddenly today versus gradually over weeks) is captured alongside trauma and pain-on-touch answers, so a slow-developing limp with no trauma lands lower in priority than a same-day collapse.
Can I tell if the pet has an open wound before it arrives?
The intake asks directly whether there's visible swelling, a wound, or bleeding on the affected limb, so your team knows before the pet is in the building whether to prep for a wound versus an orthopedic exam.
Where do these leads land once submitted?
Scored difficulty-walking cases are sent to your CRM so staff can see the animal type, affected limb, and trauma and pain answers before deciding whether to book a slot.
Turn difficulty walking visitors into qualified patients
Give every difficulty walking visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you book front-desk time.