Diesel truck intake that captures drivability status up front
Every enquiry captures the primary issue, drivability status, and repair timeline before it lands in your CRM, so you know whether a truck needs a bay today or can wait for a routine slot. Owners and fleet managers can upload photos of warning lights or fluid leaks straight from the intake form.
The exact intake your diesel truck repair leads complete
This is the real 6-question guided intake for Diesel Truck Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified diesel truck repair lead should tell you
Diagnostic and repair intake for diesel-powered trucks, capturing the mechanical issue, drivability, truck class, and ownership relationship needed to route the job to the right bay and technician.
- Primary Issue With Diesel
- Diesel Truck Serviced
- Truck Undrivable Because This
- Soon Repair Completed
- Own This Truck Or
- Truck Located
The questions your team needs answered
Every diesel truck repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What is the primary issue with your diesel truck? | The primary issue selected sets the base weight for the lead, separating won't-start and fluid leak cases from lower-weight routine maintenance requests. |
| What type of diesel truck do you need serviced? | Segments the lead so you can route, price, and prioritize it correctly. |
| Is the truck currently undrivable because of this issue? | Whether the truck is currently undrivable is a strong signal for whether it needs immediate bay space or can be scheduled normally. |
| How soon do you need the repair completed? | The stated repair timeline shows how much lead time the shop has before the truck needs to be worked on, from immediate to just exploring options. |
| Do you own this truck or manage it for a fleet or dealership? | Knowing whether the submitter owns the truck or manages it for a fleet or dealership determines whether the lead should route to a commercial account workflow. |
| Where is the truck currently located? | The truck's current location determines whether the shop needs to coordinate a tow or roadside response versus a standard drop-off appointment. |
How Cliont scores diesel truck repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- Won't start or stalls
- Engine performance or power loss
- Warning light or sensor issue
- Unusual noise or vibration
- Routine maintenance or inspection
- Not sure
Urgency signals
- Fluid leak
- Immediately
- Roadside or breakdown location
See the lead your team receives
Diesel Truck Repair Lead
From first click to qualified lead
Follow vehicle owners through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Photos of the vehicle and damage come attached, so you quote before it rolls in.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for diesel truck repair workflows
| Cliont capability | Diesel Truck Repair application |
|---|---|
| Weighted lead scoring | Automatically ranks won't-start, engine performance, and fluid leak issues above routine maintenance requests so your service advisor sees which trucks need bay time first. |
| Branching qualification logic | Asks whether the submitter is the owner, a fleet manager, or a dealership rep, letting you route multi-truck fleet accounts differently from a single owner-operator lead. |
| Photo and video capture | Collects images of dashboard warning lights or visible fluid leaks so a technician can pre-assess severity before the truck arrives. |
| Location-aware routing | Flags leads where the truck is roadside or already broken down versus already sitting at a shop, so dispatch and scheduling decisions aren't made blind. |
Common diesel truck repair lead scenarios
Roadside breakdown, heavy-duty semi
Truck won't start, is marked undrivable, and needs repair immediately from a roadside location — the intake flags it for same-day bay allocation instead of a standard queue slot.
Fleet manager, routine maintenance
A fleet manager submits a routine maintenance request rather than a breakdown; lower weight on the issue type keeps it out of the urgent queue while still routing to the CRM as a fleet account.
Dashboard warning light, drivable pickup
Owner reports a warning light on a light-duty pickup that's still drivable and needs service this week — the intake captures the issue type and timeline so it's scheduled, not treated as an emergency.
Fluid leak, already at a shop
A dealership representative reports a fluid leak on a truck already sitting at a repair shop, likely seeking a second opinion or specialty diagnosis rather than roadside recovery.
Owner unsure what's wrong
Customer selects 'Not sure' for the primary issue and 'Just exploring options' for timeline — the intake still collects truck type and location so staff can follow up with a diagnostic conversation instead of a quote.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More specialty vehicles intake templates
Diesel Truck Repair lead-intake FAQs
How does the intake flag a truck that needs bay space today versus one that can wait?
The combination of the drivability question and the repair-timeline question tells you whether a truck is undrivable and needed immediately, versus drivable with a this-month or exploring-options timeline, so you're not tying up a bay on a lower-urgency job.
Can the intake tell an owner-operator apart from a fleet account?
Yes — the intake asks whether the person submitting the request is the owner, a fleet manager, a dealership representative, or another relationship, so commercial accounts can be routed and prioritized differently in your CRM.
What happens if the customer doesn't know what's actually wrong with the truck?
The primary issue question includes a 'Not sure' option, so those leads still get captured and reach your CRM with truck type and location for a follow-up diagnostic call rather than being dropped.
Does the intake distinguish between light-duty pickups and heavy-duty semis?
The truck type question captures light-duty pickup, medium-duty, heavy-duty semi, or other, so you can see at a glance whether the job fits your bay size and technician assignments before it's booked.
How does the intake handle a roadside breakdown versus a truck already at a shop?
The location question separates trucks at home or business, roadside or breakdown, or already at a repair shop, which changes how your team responds — dispatch, tow coordination, or a standard scheduling call.
Will routine maintenance requests get mixed in with urgent repair leads?
No — routine maintenance or inspection carries a lower weight on the primary issue question than won't-start, stalling, or fluid leak issues, so it's scored and routed separately from breakdown-level repairs.
Turn diesel truck repair visitors into qualified jobs
Give every diesel truck repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you tie up a bay.