Motorcycle repair intake that captures rideability up front
Every motorcycle repair enquiry captures the issue type, current rideability, and repair timeline, plus photos and video of the problem, so you can see which jobs are worth a bay before you call back.
The exact intake your motorcycle repair leads complete
This is the real 6-question guided intake for Motorcycle Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified motorcycle repair lead should tell you
Diagnostic and repair intake for motorcycles, covering the reported issue, whether the bike is currently rideable, its location, and how urgently the owner needs it back on the road.
- Issue Motorcycle Experiencing
- Motorcycle Rideable
- Make And Model Motorcycle
- Motorcycle Located
- Owner Or Authorized Approve
- Soon Repair Completed
The questions your team needs answered
Every motorcycle repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of issue is your motorcycle experiencing? | No-start, electrical, and brake or suspension issues carry higher weights than cosmetic damage, letting you prioritize safety-critical repairs over bodywork quotes. |
| Is the motorcycle currently rideable? | A non-rideable bike changes the entire intake path, since it likely needs pickup or towing rather than a self-drop appointment. |
| What is the make and model of your motorcycle? | Captures the detail in the customer’s own words so you’re briefed before the first call. |
| Where is the motorcycle currently located? | Knowing whether the bike is at home, roadside, or already at another shop determines whether you need to arrange transport before you can even quote the job. |
| Are you the owner or authorized to approve repairs on this motorcycle? | A no answer here scores far lower, flagging that someone other than the owner may need to confirm repairs before work is authorized. |
| How soon do you need the repair completed? | Timeline weight separates an immediate breakdown from someone who's still just exploring options, keeping bay time reserved for real urgency. |
How Cliont scores motorcycle repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- Won't start or dies
- Engine performance or noise issue
- Electrical or battery issue
- Brakes or suspension issue
- Routine maintenance or tune-up
- Cosmetic or bodywork damage
Urgency signals
- Roadside or breakdown location
- Immediately
See the lead your team receives
Motorcycle Repair Lead
From first click to qualified lead
Follow vehicle owners through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Photos of the vehicle and damage come attached, so you quote before it rolls in.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for motorcycle repair workflows
| Cliont capability | Motorcycle Repair application |
|---|---|
| Weighted issue-type scoring | No-start, brake, and suspension issues score higher than cosmetic damage, so a lead reporting brake trouble routes above one asking about a scratch repair. |
| Authorization flagging | When the person filling out the intake isn't the owner or authorized to approve repairs, the low weight on that answer surfaces the lead for a verification call before booking. |
| Free-text make/model capture | The make and model field feeds straight into your CRM record, giving the technician a head start on parts research before the bike is even on the lift. |
| Location-aware routing | A roadside or breakdown location answer signals a different logistics path than a bike already sitting at home or at another shop, so you know before you call back whether towing is needed. |
Common motorcycle repair lead scenarios
Bike won't start, not rideable
Owner reports a no-start issue and confirms the motorcycle can't be ridden in, so the intake flags it for immediate scheduling and asks whether it's roadside, at home, or already at another shop.
Routine tune-up, rideable
A rideable bike coming in for scheduled maintenance carries a lower weight than a breakdown, letting you slot it into open capacity without pulling a technician off higher-value work.
Someone else's motorcycle
When the person submitting the enquiry isn't the owner or authorized to approve repairs, the intake flags the low authorization weight so staff can confirm before scheduling a bay.
Already diagnosed elsewhere
A lead whose bike is currently sitting at another repair shop signals a possible second opinion or transfer job, which changes the logistics conversation from the start.
Cosmetic damage, just browsing
Bodywork-only damage paired with a 'just exploring options' timeline scores lower than a mechanical breakdown, so it can be queued for a quote instead of a same-day bay.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More specialty vehicles intake templates
Motorcycle Repair lead-intake FAQs
How does the intake handle someone submitting on behalf of the actual owner?
The authorization question carries a much lower weight when the answer is no, so those leads score lower and can be routed for verification before you commit shop time to them.
Does the intake tell us if the motorcycle can even be ridden in?
Yes, the rideability question is captured directly, and when paired with the location question it tells you whether you're dealing with a walk-in drop-off, a home pickup, or a roadside recovery.
How are different issue types prioritized?
Issue type carries its own weight, with no-start, brake, and suspension problems weighted highest and cosmetic or bodywork issues weighted lowest, so the more safety-critical jobs surface first.
Can the intake capture make and model for parts lookup?
Yes, the make and model question is a free-text field, so your team has that detail before the customer even calls, which speeds up parts checks and technician assignment.
Does the intake separate urgent breakdowns from people just researching options?
The timeline question ranges from immediate need down to just exploring options, and that answer feeds directly into the lead's overall score.
How is the motorcycle's location used?
Location answers distinguish between at-home, roadside, and already-at-a-shop, which changes whether you need to arrange towing, pickup, or a straightforward drop-off appointment.
Turn motorcycle repair visitors into qualified jobs
Give every motorcycle repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you tie up a bay.