Know which emergency tarping leads are worth assessment time
The intake asks whether water is actively entering the building, confirms the structure type and whether the area can be safely accessed, and captures how soon the owner needs coverage — plus photos of the damage — before your crew rolls out.
Preview your emergency tarping intake
Explore 6 questions from the Emergency Tarping template. This interactive preview uses illustrative scoring and sample attachments. Open the full survey to try the complete intake.
What a qualified emergency tarping lead should tell you
Temporary protective covering placed over a storm-damaged roof, wall, or opening to stop active water intrusion until permanent repairs can be scheduled.
- Water Entering Building Through
- Structure Tarping
- How Large Damaged Area
- Damaged Area Be Safely
- Authorized Approve Emergency Work
- Soon Tarping Service Completed
The questions your team needs answered
Every emergency tarping intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Is water currently entering the building through the damaged area? | Active water intrusion is the clearest signal that a lead needs same-day dispatch rather than a scheduled visit. |
| What type of structure needs tarping? | Segments the lead so you can route, price, and prioritize it correctly. |
| Approximately how large is the damaged area needing coverage? | Segments the lead so you can route, price, and prioritize it correctly. |
| Can the damaged area be safely accessed from the ground or a ladder? | Whether the area is reachable from the ground or a ladder determines if the job needs standard equipment or a lift and extra crew. |
| Are you authorized to approve emergency work at this property? | Confirming the submitter can approve emergency work prevents crews from being sent before the actual owner or insurer has signed off. |
| How soon do you need the tarping service completed? | How soon coverage is needed drives whether the lead gets treated as an emergency dispatch or scheduled within the normal workflow. |
How Cliont scores emergency tarping leads
Configured answer weights help your team prioritize follow-up. Your team reviews each submission and decides the next step.
Value signals
- Water Entering Building Through: yes
- Damaged Area Be Safely: yes
- Authorized Approve Emergency Work: yes
- Today
- Within a few days
- Not sure
Urgency signals
- Water Entering Building Through
- Authorized Approve Emergency Work
- Immediately
See an example lead handoff
Illustrative lead details and score show how a submission can reach your team.
Emergency Tarping Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for emergency tarping workflows
| Cliont capability | Emergency Tarping application |
|---|---|
| Real-time lead scoring | Weighs active water intrusion and 'Immediately' or 'Today' timing together so genuine emergencies surface above dry, low-urgency requests. |
| Photo and video capture widget | Collects images of the breach and access route before dispatch, so crews arrive with a sense of scope and safety needs rather than assessing blind. |
| Authorization flag | Marks leads where the submitter answered 'No' to being authorized to approve emergency work, prompting a follow-up call to the actual decision-maker before a crew is scheduled. |
| Access and safety tagging | Uses the ground/ladder access answer to flag jobs that likely need lift equipment or additional crew, rather than a standard tarp setup. |
| CRM routing rules | Sends leads marked 'Immediately' or 'Today' straight into your CRM tagged for same-day dispatch, separate from jobs that can wait a few days. |
Example emergency tarping lead scenarios
Illustrative situations explain the intake questions and possible follow-up.
Active leak, water pouring in
Water is entering the structure right now and the caller needs coverage immediately — the intake flags this combination for same-day dispatch instead of a routine callback.
Tenant, not the decision-maker
The person filling out the form isn't authorized to approve emergency work, so the intake surfaces this before you send a crew to a site that still needs owner or insurance sign-off.
Steep or unreachable damage
The damaged area can't be safely reached from the ground or a ladder, signaling the job needs lift equipment or extra crew rather than a standard two-person tarp job.
Large commercial roof section
A commercial property reports a large, multi-section area of damage — a different materials and crew-size estimate than a small residential patch, captured before the assessment is booked.
No active leak, can wait days
No water is currently entering and the caller says the work can happen within a few days, letting you schedule it alongside other jobs instead of treating it as an emergency.
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Notify your team
Email, SMS, Slack
Configure other destinations
Google Sheets, configured webhooks, Zapier and API workflows
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Choose the plan that works for your business.
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Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
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Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More storm damage restoration intake templates
Emergency Tarping lead-intake FAQs
How does the intake separate a true emergency from a lead that can wait?
It combines whether water is currently entering the building with how soon the caller needs the work done, so an active leak marked 'Immediately' surfaces very differently than a dry area someone wants handled 'Within a few days.'
What happens if the person submitting the form isn't authorized to approve the work?
The authorization question flags leads where the caller can't approve emergency work, so you can follow up with the actual property owner, landlord, or insurance contact before rolling a crew.
Does the intake tell us if the damage is safely reachable?
Yes — it asks whether the area can be accessed from the ground or a ladder, which helps you plan for lift equipment or extra crew before the crew arrives rather than discovering an access problem on site.
Can the intake distinguish residential roofs from commercial or siding jobs?
Yes, the structure-type question separates residential roof, commercial roof, wall or siding, and window or opening, so leads route with the right context for scope and materials.
Does this replace the intake we use for wind damage or hail damage restoration?
No — tarping is a distinct sibling service alongside wind damage restoration and hail damage restoration in your solutions library, and each has its own qualification catalog suited to that specific job.
Does the size of the damaged area affect how a lead is prioritized?
Yes, the damage-size question (small, medium, large, or not sure) gives your team a scope estimate up front, which combines with urgency and water-intrusion answers to shape how the lead is scored.
Turn emergency tarping visitors into qualified jobs
Give every emergency tarping visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.