Building envelope repair intake that asks what your team actually
Envelope repair intake asks which part of the building envelope is affected, whether it's water intrusion or a code-driven finding, and how soon the repair needs to start — then collects photos of the affected area before the request lands in your CRM.
The exact intake your building envelope repair leads complete
This is the real 6-question guided intake for Building Envelope Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified building envelope repair lead should tell you
Repair work on a commercial building's exterior systems — cladding, waterproofing, glazing, roof-to-wall flashing, or insulation/vapor barriers — usually triggered by leaks, visible deterioration, or a compliance finding.
- Part Building Envelope Repair
- Primary Issue Experiencing
- Building This
- Property Owner Or Authorized
- Soon This Repair Begin
- How Large Affected Area
The questions your team needs answered
Every building envelope repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What part of the building envelope needs repair? | Identifies the specific envelope system involved so the right crew and materials get scoped before a site walk is scheduled. |
| What is the primary issue you are experiencing? | Separates active water intrusion from lower-urgency issues like energy efficiency or compliance findings, driving most of the lead's priority score. |
| What type of building is this? | Gives context on access, tenant coordination, and code requirements even though it isn't weighted in the score. |
| Are you the property owner or authorized to approve this repair work? | Flags whether the person has authority to approve the repair, since a non-owner inquiry needs a confirmation step before crew time is committed. |
| How soon do you need this repair to begin? | Distinguishes an active emergency from a still-planning inquiry, which changes how fast the lead needs a response. |
| Approximately how large is the affected area? | Signals project scale so a small localized fix isn't estimated with the same urgency as a large or extensive repair. |
How Cliont scores building envelope repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- Exterior walls or cladding
- Windows or glazing systems
- Roof-to-wall transitions or flashing
- Insulation or vapor barrier
- Not sure
- Visible damage or deterioration
Urgency signals
- Waterproofing or sealants
- Water intrusion or leaks
- Energy efficiency or air leaks
- Emergency, active leak or damage
See the lead your team receives
Building Envelope Repair Lead
From first click to qualified lead
Follow owners and general contractors through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the project
Smart questions adapt to their project and capture the full scope.
They add photos & plans
Site photos and plans come attached, so you scope before you bid.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for building envelope repair workflows
| Cliont capability | Building Envelope Repair application |
|---|---|
| Weighted lead scoring | Combines the envelope component and primary issue answers so water intrusion on flashing or waterproofing outranks a cosmetic cladding question with no active damage. |
| Conditional follow-up routing | A 'no' on the ownership/authorization question routes the lead down a confirmation track instead of straight into your site-walk queue. |
| Context fields without scoring bias | Building type is collected purely as project context, since it carries no weight, so it informs scheduling and access planning without skewing lead priority. |
| Photo capture tied to the reported issue | Requests images of the specific affected area — wall, window, flashing, or interior staining — matched to whatever component the caller flagged in the intake. |
Common building envelope repair lead scenarios
Active leak at an office tower
Water intrusion flagged as an emergency alongside roof-to-wall flashing damage scores high on both issue type and timeline, so it surfaces immediately for a site walk.
Property manager without sign-off authority
A caller reports serious cladding damage but isn't authorized to approve the repair, so the ownership-authorization answer pulls the score down and routes the lead for a confirmation step before scheduling.
Warehouse cladding wearing down slowly
Visible deterioration on exterior cladding at an industrial building with a timeline of a few months reads as a real project, but lower urgency than an active leak.
Uncertain scope, no clear starting point
A caller marks 'Not sure' on both the envelope component and the affected area size, which the intake still captures but flags for a scoping visit rather than an instant estimate.
Large waterproofing failure, multifamily building
Waterproofing or sealant failure across a large area of a multifamily property combines a high-weight issue type with real project scale, distinguishing it from a small localized repair.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book projects
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More commercial roofing and envelope intake templates
Building Envelope Repair lead-intake FAQs
How does the intake keep out-of-scope envelope leads from reaching my estimators?
The form asks specifically which part of the envelope needs work — cladding, waterproofing, glazing, flashing, or insulation — so you can see the repair type before committing time to a site walk.
Does the form confirm the person requesting repairs can actually approve the work?
Yes, the intake asks whether the submitter is the property owner or authorized to approve the repair, and a 'no' answer scores lower so you can route it for confirmation instead of scheduling it like a decided project.
What happens when someone isn't sure what part of the envelope is failing or how big the area is?
Those answers are still captured and scored, just at a lower weight than a specific answer, so the lead reaches you flagged for a scoping conversation rather than a same-priority site visit.
Can I tell whether a leak is an emergency before I look at the lead?
Yes, the timeline question separates active, emergency damage from within-a-month, within-a-few-months, or still-planning requests, so urgent leaks stand out from long-range envelope projects.
Does the intake distinguish between building types like office, retail, or institutional?
It captures building type as context for access, tenant coordination, and code considerations, even though that answer doesn't carry a scoring weight on its own.
Turn building envelope repair visitors into qualified projects
Give every building envelope repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you send an estimator.