Stop driving out to unqualified dryer repair jobs
Homeowners describe what the dryer's doing wrong, confirm whether it's electric or gas, and tell you how soon they need it fixed — plus upload a photo of the model and serial plate — so you see the full picture before agreeing to a truck roll.
The exact intake your dryer repair leads complete
This is the real 6-question guided intake for Dryer Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified dryer repair lead should tell you
Diagnostic and repair work for household, rental, or commercial dryers that won't start, won't heat, run noisy, stop mid-cycle, or show signs of a burning smell.
- Dryer Mainly Doing Wrong
- Dryer It
- Dryer Located
- Soon Repair Done
- Property Owner Or Authorized
- Dryer Accessible Technician Inspect
The questions your team needs answered
Every dryer repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What is the dryer mainly doing wrong? | A burning smell or smoke carries the highest weight in the catalog, so this answer alone can push a lead into top priority regardless of other responses. |
| What type of dryer is it? | Segments the lead so you can route, price, and prioritize it correctly. |
| Where is the dryer located? | Knowing whether the dryer sits in a single-family home, rental, or commercial facility changes scope and who needs to be looped in for approval. |
| How soon do you need the repair done? | Immediate or this-week timelines score highest, helping dispatch prioritize which leads need a callback before end of day. |
| Are you the property owner or authorized to approve this repair? | A 'no' answer flags that the caller can't authorize the repair, so the lead should be confirmed with the owner before scheduling. |
| Is the dryer accessible for a technician to inspect during normal daytime hours? | Confirming daytime accessibility upfront prevents a technician from arriving to a locked or occupied unit with no one available. |
How Cliont scores dryer repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- Won't start or turn on
- Runs but doesn't heat/dry
- Making noise or vibrating
- Stops mid-cycle
- Burning smell or smoke
- Other issue
Urgency signals
- Immediately/emergency
See the lead your team receives
Dryer Repair Lead – Burning Smell, Electric Dryer
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for dryer repair workflows
| Cliont capability | Dryer Repair application |
|---|---|
| Automated priority scoring | A burning smell or smoke answer carries the top weight in the catalog, so those leads are flagged above noise complaints or startup issues automatically. |
| Authorization check | The yes/no ownership question separates leads who can approve the repair from tenants who can't, preventing a wasted visit that needs owner sign-off first. |
| Accessibility pre-screen | The daytime access question tells your dispatcher whether a technician can actually get to the dryer before a slot is booked. |
| Media capture on intake | Photos of the model and serial plate, plus video of unusual noise or smell, are collected up front so technicians can prep parts before the estimate. |
Common dryer repair lead scenarios
Burning smell reported
A caller flags a burning smell or smoke, the highest-weighted issue in the catalog, so the lead should surface as top priority alongside their stated urgency.
Runs but won't heat
One of the most common and highest-weighted complaints — the dryer tumbles but produces no heat — which usually points to a heating element or thermostat issue worth prioritizing over a noise complaint.
Noisy dryer, non-urgent
The dryer is vibrating or making noise (a lower-weighted issue) and the homeowner selects a flexible or this-month timeframe, signaling a lead worth scheduling but not rushing.
Tenant calling, not owner
Someone at a rental property submits the intake but answers no to being the authorized approver, which should route the lead for owner confirmation before a technician is dispatched.
Property manager, multi-unit access
A caller managing a rental property confirms authorization and daytime accessibility, giving a technician everything needed to schedule without a callback.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More appliance repair intake templates
Dryer Repair lead-intake FAQs
How does the intake separate a safety concern from a routine repair?
The 'what's the dryer doing wrong' question carries the highest weight for a burning smell or smoke, so those answers push a lead's score up regardless of how the homeowner describes urgency elsewhere in the form.
What happens if the person filling out the form isn't the property owner?
The authorization question is scored separately — a 'no' answer lowers the lead's weight so your team can flag it for owner confirmation before scheduling a visit.
Does the intake distinguish gas from electric dryers?
Yes, homeowners select electric, gas, or not sure, which helps you assign the right technician and parts before the appointment instead of finding out on-site.
How are rental and commercial laundry callers handled differently?
The location question captures whether the dryer sits in a single-family home, apartment, managed rental, or commercial laundry facility, so leads from managed properties can be routed with that context attached.
What if a homeowner says they're just exploring options?
The timeline question captures that as the lowest-urgency option, which lowers the score relative to someone who needs the repair this week or immediately.
Can homeowners submit photos or video before the visit?
Yes — the intake collects uploads like a photo of the model and serial plate or a short video of the noise or smell so a technician can review the issue before the estimate.
Turn dryer repair visitors into qualified jobs
Give every dryer repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.