Know which foundation repair leads are worth an estimate
Ask homeowners about cracks, sloping floors, and water intrusion, collect photos of the damage, and see whether an engineer has already inspected the structure before you drive out for an estimate.
The exact intake your foundation repair leads complete
This is the real 6-question guided intake for Foundation Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified foundation repair lead should tell you
Diagnosis and repair of foundation cracks, settling, sinking, or shifting in a residential or commercial structure, ranging from crack injection to full underpinning.
- Signs Foundation Trouble Have
- Structure Has Foundation Issue
- Engineer Or Inspector Already
- Soon Foundation Repair Work
- Property Owner Or Authorized
- How Old Structure With
The questions your team needs answered
Every foundation repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What signs of foundation trouble have you noticed? | Selecting sinking/settling or structural cracks pushes the lead higher in priority since those signs typically point to active structural failure rather than cosmetic wear. |
| What type of structure has the foundation issue? | Knowing whether the structure is a single-family home, multi-family building, commercial property, or outbuilding helps route the lead to the right crew and pricing tier. |
| Has an engineer or inspector already evaluated the foundation? | A homeowner who's already had an engineer evaluate the foundation is typically further along in the decision process and worth prioritizing for a scoped estimate. |
| How soon do you need the foundation repair work to begin? | 'Immediately, safety concern' carries the highest urgency weight, separating active-risk situations from homeowners still comparing options. |
| Are you the property owner or authorized to approve this repair? | Confirming the respondent owns or can approve the repair filters out inquiries from tenants or relatives who can't sign off on the work. |
| Approximately how old is the structure with the foundation issue? | Older structures are more likely to need extensive underpinning, giving the crew a scope hint before they ever see the property. |
How Cliont scores foundation repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- Visible cracks in walls or foundation
- Uneven or sloping floors
- Doors or windows sticking
- Visible sinking or settling of structure
- Not sure
- Engineer Or Inspector Already: yes
Urgency signals
- Water intrusion near foundation
- Immediately, safety concern
See the lead your team receives
Foundation Repair Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for foundation repair workflows
| Cliont capability | Foundation Repair application |
|---|---|
| Weighted multi-select scoring | Combines answers to the foundation trouble-signs question so a homeowner reporting sinking and sloping floors together scores meaningfully higher than one reporting only sticking doors. |
| Yes/no branching logic | Uses the authorization question to flag leads where the respondent may not be the decision-maker, so office staff can confirm ownership before booking a site visit. |
| Urgency-based routing | Escalates leads that select 'immediately, safety concern' on the repair-timeline question ahead of those still exploring options. |
| Structure-type segmentation | Separates single-family, multi-family, commercial, and outbuilding foundation issues so estimates route to the right crew and scope from the start. |
Common foundation repair lead scenarios
Visible sinking, safety concern
Homeowner reports visible sinking or settling and wants work started immediately for safety reasons, which the intake flags for a fast response.
Homeowner unsure what's wrong
Signs of trouble are marked 'not sure' and the timeline is 'just exploring options,' so the intake still captures structure age and prior inspection history to give context before you call.
Engineer report already in hand
The homeowner has already had an engineer evaluate the foundation, signaling a more advanced buyer who's likely ready to compare repair scopes and pricing.
Non-owner filling out the form
A tenant or family member submits the inquiry and answers 'no' to being authorized to approve the repair, which the intake surfaces so staff can chase down the actual decision-maker first.
Commercial or multi-family property
The structure type is marked commercial or multi-family rather than single-family, which changes crew size, scheduling, and scope expectations before the estimate.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More concrete and masonry intake templates
Foundation Repair lead-intake FAQs
What happens when a homeowner picks 'not sure' for the signs of foundation trouble?
The lead still comes through with whatever else they can describe, but it's scored lower on certainty than a submission listing specific signs like cracks or sinking, so your team knows to ask more questions on the call.
Does the intake check whether the person submitting the form can actually approve the repair?
Yes, the intake asks directly whether the respondent is the property owner or authorized to approve the work, so you can spot inquiries from tenants or relatives before scheduling a site visit.
If a homeowner already had an engineer look at the foundation, does that change anything?
It does. An existing engineer evaluation is captured as part of the intake and generally indicates a homeowner who's further along and more ready to move forward with a repair estimate.
How does the intake handle a homeowner who says the issue is a safety concern?
Selecting 'immediately, safety concern' on the timeline question carries the highest urgency weight in the catalog, so those leads stand out from someone who's just exploring options.
Can the intake tell single-family homes apart from commercial or multi-family buildings?
Yes, the structure-type question separates single-family homes, multi-family buildings, commercial properties, and garages or outbuildings, so you can gauge scope before you drive out.
How is this different from the basement waterproofing intake?
Foundation repair intake focuses on structural signs like cracks, sloping floors, and sinking, while basement waterproofing (a sibling subservice) is built around moisture and water-entry symptoms specifically.
Turn foundation repair visitors into qualified jobs
Give every foundation repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.