Every pool remodeling enquiry, scored before it reaches your CRM
Homeowners tell you whether they want surface work, tile, decking, or equipment upgrades, along with the pool's current condition and target start date. Photos of any cracks or damage are collected upfront, before your team scopes the job.
The exact intake your pool remodeling leads complete
This is the real 6-question guided intake for Pool Remodeling — the same flow your customers finish before you ever pick up the phone.
What a qualified pool remodeling lead should tell you
Renovation of an existing in-ground pool — resurfacing, tile or coping replacement, decking, equipment upgrades, shape changes, or added lighting/water features — as opposed to a new pool build.
- Own Existing In-Ground Pool
- Parts Pool Want Remodel
- Pool'S Current Condition
- Property Owner Or Authorized
- Soon Would Like Remodeling
- Approximate Size Or Type
The questions your team needs answered
Every pool remodeling intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Do you currently own an existing in-ground pool that needs remodeling? | Confirms there's an actual existing pool to remodel rather than a new-build inquiry, which belongs with pool installation instead. |
| Which parts of the pool do you want to remodel? | Captures the exact scope of work requested so your estimator knows what to price before the site visit. |
| What is the pool's current condition? | Distinguishes cosmetic wear from structural cracks or functional issues, which carries the highest scoring weight and often signals a faster response is needed. |
| Are you the property owner or authorized to approve remodeling work? | Confirms the person submitting the form can actually approve remodeling work, screening out tenants or non-decision-makers before you commit to a drive-out. |
| How soon would you like the remodeling project to start? | Separates homeowners ready to start immediately from those just exploring, so urgent jobs don't sit behind casual browsing inquiries. |
| What is the approximate size or type of the pool? | Flags commercial or shared-community pools separately from standard residential ones, since scope and pricing differ substantially. |
How Cliont scores pool remodeling leads
Every answer is weighted automatically — no manual review required.
Value signals
- Own Existing In-Ground Pool: yes
- Cosmetic wear only
- Visible cracks or damage
- Equipment or functional issues
- Outdated design/style only
- Property Owner Or Authorized: yes
Urgency signals
- Lighting or water features
See the lead your team receives
Pool Remodeling Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for pool remodeling workflows
| Cliont capability | Pool Remodeling application |
|---|---|
| Conditional question logic | Skips deeper remodel-scope questions when a homeowner answers 'no' to owning an existing in-ground pool, keeping the form short for leads that belong with pool installation instead. |
| Weighted scoring engine | Weights 'visible cracks or damage' and 'equipment or functional issues' higher than cosmetic-only answers, so structural jobs surface first in your CRM. |
| Multi-select scope capture | Lets homeowners select any combination of surface, tile, decking, equipment, shape, or lighting work in one step instead of a generic open-text description. |
| Photo upload widget | Collects close-up shots of cracks or damage alongside the condition answer, so your estimator can see the issue before scheduling a site visit. |
| Authorization gate | Uses the ownership/authorization answer to down-weight leads from tenants or non-decision-makers before they reach your CRM. |
Common pool remodeling lead scenarios
Structural cracks, ASAP timeline
Homeowner flags visible cracks or damage and wants to start as soon as possible — the condition and timeline answers push this straight to the top of your queue.
Cosmetic refresh, just exploring
Pool only shows cosmetic wear and the homeowner is just exploring options — the intake still qualifies the lead but flags it as lower urgency so you're not rushing out for a browsing inquiry.
Equipment and lighting overhaul
Owner wants equipment upgrades plus lighting or water features — the scope answer combined with the urgency signal on lighting/water features surfaces a higher-value remodel.
Inquiry from a non-owner
Someone who isn't the property owner or authorized decision-maker submits the form — the authorization question scores this low so your team can follow up carefully instead of driving out for an unapproved job.
Shared-community pool remodel
The pool size/type answer flags a commercial or shared-community pool rather than a standard residential one, letting your team route it to whoever handles larger-scope bids.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More pools and spas intake templates
Pool Remodeling lead-intake FAQs
Does the intake ask which parts of the pool need remodeling?
Yes — homeowners select from surface/plaster, tile or coping, decking, equipment, shape or size changes, and lighting or water features in one multi-choice step, so you see the full scope before quoting.
How does the intake handle homeowners who aren't the property owner?
The ownership/authorization question carries a low weight when answered 'no,' which lowers the lead's overall score so your team knows to confirm approval before scheduling an estimate.
Can the intake tell the difference between cosmetic wear and structural damage?
Yes — the pool condition question separates cosmetic wear, outdated style, equipment issues, and visible cracks or damage, with cracks and functional problems weighted highest.
What photos do homeowners need to upload before I see the lead?
The intake collects close-up shots of any cracks or damage, a wide shot of the pool and decking, and a photo of the equipment pad, so your estimator has visual context before the site visit.
Does the intake flag urgent projects versus homeowners who are just exploring?
Yes — the desired start-date question ranges from 'as soon as possible' to 'just exploring options,' which factors into how the lead is prioritized in your CRM.
What happens if the homeowner isn't sure about pool size or remodel scope?
Both the scope and pool size/type questions include a 'not sure' option, so the lead still gets captured and scored — your team can clarify scope on the estimate call rather than losing the inquiry.
Turn pool remodeling visitors into qualified jobs
Give every pool remodeling visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.