By the Cliont product teamUpdated September 9, 2026

pools and spas lead intake software for contractors

Qualify more pools and spas leads before the first call

A basic contact form gives you a name, an email, and silence. Cliont greets every visitor with your video, walks them through their job, collects photos, and hands you a scored, qualified lead.

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●Video greeting●Guided intake●Photo upload●Instant lead scoring

Live previewQuestion 1 of 6

Which piece of pool equipment needs repair?

Pump

Filter

Heater

9 pools and spas intakes

A custom intake for every pools and spas job

Each one is a ready-to-embed smart survey tuned to the job — open any to try the exact experience your leads would complete.

6-question intake

Pool Equipment Repair

Diagnostic and repair service for pool pumps, filters, heaters, and related equipment that are malfunctioning or not operating correctly.

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7-question intake

Pool Installation

Installation of a new residential or commercial swimming pool, including in-ground or above-ground construction and related site preparation.

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6-question intake

Pool Remodeling

Renovation of an existing pool including surface, tile, coping, or equipment updates to refresh appearance and function.

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6-question intake

Pool Repair

Diagnostic and repair services for residential or commercial pools, addressing issues with equipment, structure, plumbing, or surfaces.

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6-question intake

Pool Resurfacing

Service that repairs or replaces the interior surface finish of an existing swimming pool to address wear, cracks, or discoloration.

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7-question intake

Pool Safety Cover

Installation or replacement of a rated safety cover designed to secure a pool and restrict unsupervised access when not in use.

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7-question intake

Pool Cleaning and Maintenance

Routine cleaning, chemical balancing, and upkeep service for residential or rental property swimming pools and spas.

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7-question intake

Hot Tub Installation

Professional setup of a hot tub or spa unit, including site preparation, placement, and connection to power and water sources.

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7-question intake

Hot Tub Repair

Diagnostic and repair service for malfunctioning hot tubs, addressing issues like heating, jets, leaks, or electrical components.

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Qualification

Information you need before every pools and spas job

Piece Pool Equipment Repair
Equipment Completely Non-Functional Or
Pool Located
Have Authority Approve This
Soon This Repair Done
Pool Accessible Technician Inspect
Pool Want Installed
Own Property Where Pool
Current Condition Installation Site
How Large Should Pool

Lead scoring

How pools and spas lead scoring works

Value signals

Have Authority Approve This: yes
Within this week
Within this month
Flexible, no set timeline
Pool Accessible Technician Inspect: yes
In-ground concrete/gunite

Urgency signals

Emergency, needs immediate attention
Lighting or water features
Leak or water loss
Crack or structural damage
Pool Leaking, Unsafe, Or
Immediately

The difference

Your visitor has a real job. A contact form can’t hear it.

Homeowners and property managers arrive ready to explain the job. Give them a conversation instead of a dead form — and get exactly what you need to win it.

Basic contact form

Three empty fields and silence

No job details or scope
No photos or context
No way to tell a real lead from a tire-kicker
You chase; most never reply

Cliont intake

A guided conversation that converts

Full job scope in their own words
Damage photos attached automatically
Every lead scored by value
Residential or commercial flagged for you

The customer journey

From first click to qualified lead

Follow homeowners and property managers through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the job

Smart questions adapt to their job and capture the full scope.

They add photos

Damage photos and details come attached, so you assess before you drive out.

You get a ready lead

Scored and qualified — waiting for you to win it.

Implementation

From template to routed lead

Cliont handles website intake and qualification; your existing business system remains the source of record after handoff.

Choose the right intake

Start with the industry, service, and job template that matches the work you want to qualify.

Configure the experience

Add your video greeting, keep the questions you need, and choose which answers affect fit, urgency, and value.

Connect it to your site

Embed the guided intake on the relevant service page and test the complete phone, tablet, and desktop experience.

Route the qualified lead

Send the score, answers, and uploads into your chosen notification, CRM, or calendar workflow for staff follow-up.

FAQ

Pools and Spas lead-intake FAQs

What does a pools and spas intake collect?

Each pools and spas template asks job-specific questions drawn from the selected service, then captures contact details and relevant photos. The resulting submission gives the team more context than a name-and-email contact form.

How are pools and spas leads scored?

Cliont weights answers that indicate scope, urgency, fit, and potential value. It sends the score with the visitor's answers so the team can prioritize stronger pools and spas opportunities without manually reviewing every raw submission first.

Can visitors try a pools and spas intake on a phone?

Yes. The guided intake is designed for mobile, tablet, and desktop browsers. Visitors can answer questions and attach the requested files from the device they already have with them.

Where can qualified pools and spas leads be sent?

Cliont can route qualified leads to email, SMS, Slack, common CRM and calendar tools, Zapier, webhooks, or an API workflow. Cliont handles lead intake and qualification; the connected practice or business system remains the source of record after handoff.

Pricing