Review pool repair scope before discussing a visit
Separate water-loss reports from pump, heater, filter, surface, or lighting inquiries. Your team sees the requester’s reported problem, pool material, operating status, property setting, authorization, and desired timing before deciding what a site assessment should cover.
Preview your pool repair intake
Explore 6 questions from the Pool Repair template. This interactive preview uses illustrative scoring and sample attachments. Open the full survey to try the complete intake.
What a qualified pool repair lead should tell you
Diagnostic and repair services for residential or commercial pools, addressing issues with equipment, structure, plumbing, or surfaces.
- Problem Pool Having
- Pool Made
- Pool Leaking, Unsafe, Or
- Pool Located At Private
- Authorized Approve Repairs And
- Soon Repair Completed
The questions your team needs answered
Every pool repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of problem is the pool having? | Identifies the reported problem category for a more focused staff review. |
| What is the pool made of? | Pool material provides context for discussing the appropriate assessment. |
| Is the pool currently leaking, unsafe, or unable to operate? | Captures the requester’s report of a condition affecting operation or safety. |
| Is the pool located at a private residence or a shared/commercial property? | Distinguishes private, rental, shared, and commercial property inquiries. |
| Are you authorized to approve repairs and access for this pool? | Records reported authority to approve repairs and provide access. |
| How soon do you need the repair completed? | Preserves the requested timing without confirming a service appointment. |
How Cliont scores pool repair leads
Configured answer weights help your team prioritize follow-up. Your team reviews each submission and decides the next step.
Value signals
- Pump or motor not working
- Filter or circulation issue
- Heater not working
- Electrical or lighting problem
- Not sure
- Pool Leaking, Unsafe, Or: yes
Urgency signals
- Leak or water loss
- Crack or structural damage
- Pool Leaking, Unsafe, Or
- Immediately
See an example lead handoff
Illustrative lead details and score show how a submission can reach your team.
Pool Repair Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for pool repair workflows
| Cliont capability | Pool Repair application |
|---|---|
| Guided intake | Identifies the reported problem category for a more focused staff review. Pool material provides context for discussing the appropriate assessment. |
| Configured scoring | The problem category, reported inability to operate or related condition, and authority to approve repairs carry configured weights. Staff review the answers and decide the next step rather than accepting work automatically. |
| Structured lead context | Records reported authority to approve repairs and provide access. Preserves the requested timing without confirming a service appointment. |
| Team review | No. It records what the requester reports about the condition. |
Example pool repair lead scenarios
Illustrative situations explain the intake questions and possible follow-up.
Water loss at a private residence
An authorized homeowner selects a leak or water loss and reports that the pool cannot operate normally. Staff receive the condition and material details to review before arranging assessment.
Heater issue at a shared pool
A manager selects a heater problem and a shared or HOA setting. The lead distinguishes the equipment concern and property context so staff can discuss access and scope.
Crack reported with an unknown surface
The requester selects structural damage but is unsure about pool material. The inquiry retains that uncertainty; a technician determines what assessment is needed instead of relying on an assumed construction type.
Connect Cliont to your workflow
Connect your CRM
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Notify your team
Email, SMS, Slack
Configure other destinations
Google Sheets, configured webhooks, Zapier and API workflows
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More pools and spas intake templates
Pool Repair lead-intake FAQs
Can the intake distinguish equipment and surface problems?
Yes. The symptom question offers pump, filter, heater, lighting, water-loss, and structural-damage choices. These are reported categories for staff review, not diagnoses made by the software.
What gives a pool repair request a higher template score?
The problem category, reported inability to operate or related condition, and authority to approve repairs carry configured weights. Staff review the answers and decide the next step rather than accepting work automatically.
Can rental, HOA, and commercial properties submit requests?
Yes. Each appears in the property-setting choices alongside a private residence. Staff receive that setting with the access-and-approval answer when reviewing the request.
Does the form determine whether a pool is safe to use?
No. It records what the requester reports about the condition. Your qualified team makes any assessment of the pool; the intake does not certify safety or recommend how to operate it.
Turn pool repair visitors into qualified jobs
Give every pool repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.