See the leak's urgency before you drive out for an estimate
Every leak repair inquiry captures whether water is actively entering the building, where the leak is located, and how soon the homeowner needs it fixed, along with photos of the stain, ceiling, or attic access point, so you can prioritize active water intrusion over research-stage calls.
The exact intake your leak repair leads complete
This is the real 6-question guided intake for Leak Repair — the same flow your customers finish before you ever pick up the phone.
What a qualified leak repair lead should tell you
Diagnosis of an active or recent roof leak and the repair work needed to stop water intrusion, ranging from a small flashing fix to interior ceiling damage from a failed seal.
- There Active Leak Letting
- Roof Building Have
- Leak Located
- Own This Property Or
- Roofer Access Roof And
- Soon Leak Repaired
The questions your team needs answered
Every leak repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Is there an active leak currently letting water into the building? | An active leak is the single heaviest-weighted signal in the catalog, separating true water-intrusion emergencies from cosmetic or past-damage inquiries. |
| What type of roof does the building have? | Roof type tells you which materials and repair technique the job likely needs before you commit crew time. |
| Where is the leak located? | Leak location helps you anticipate whether the fix is a simple flashing repair or a more involved diagnosis behind a wall or ceiling. |
| Do you own this property or manage it on behalf of the owner? | Ownership status shows whether the person requesting the repair can actually authorize the work, which matters for tenant and property-manager submissions. |
| Can a roofer access the roof and the affected interior area? | Confirming the roof and interior area are reachable prevents dispatching a crew to a job that needs special access equipment or owner coordination first. |
| How soon do you need the leak repaired? | Repair timing is the direct scheduling signal, ranking a same-day active leak far above a homeowner still exploring options. |
How Cliont scores leak repair leads
Every answer is weighted automatically — no manual review required.
Value signals
- There Active Leak Letting: yes
- Own This Property Or: yes
- Roofer Access Roof And: yes
- Within this week
- Within this month
Urgency signals
- There Active Leak Letting
- Immediately, active water intrusion
See the lead your team receives
Leak Repair Lead - Active Water Intrusion
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for leak repair workflows
| Cliont capability | Leak Repair application |
|---|---|
| Conditional urgency routing | Uses the repair-timing answer to flag 'Immediately, active water intrusion' submissions for faster CRM alerting than 'within this month' or research-stage answers. |
| Ownership verification field | Flags a 'no' answer on the ownership question so property-manager or tenant leads are routed with a note to confirm owner authorization before dispatch. |
| Photo and video upload widget | Collects images tied to the reported leak location, ceiling staining, attic access, or chimney and vent flashing, so the crew can see the damage before the estimate visit. |
| Access confirmation gate | Uses the roof-and-interior-access answer to determine whether a lead needs additional scheduling coordination before it's treated as estimate-ready. |
Common leak repair lead scenarios
Active water intrusion right now
The homeowner reports an active leak and selects 'Immediately, active water intrusion' for timing, triggering the intake's highest-weighted combination and flagging the lead for same-day attention.
Owner-occupied home, easy access
The caller confirms they own the property and a roofer can reach both the roof and the affected interior area, stacking the ownership and access signals that make a lead straightforward to schedule.
Property manager, uncertain access
A property manager reports the leak on the owner's behalf and isn't sure a roofer can access the affected interior area, a combination that scores lower on both ownership and access and may need a follow-up call before booking.
Just researching, no active leak
The homeowner says there's no active leak and selects 'Just researching options' for timing, the lowest-weighted urgency answer, signaling this lead can be nurtured rather than dispatched immediately.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More roofing intake templates
Leak Repair lead-intake FAQs
How does the intake tell an emergency leak apart from a minor drip?
The active-leak yes/no question combined with the urgency question (immediate water intrusion versus within the week or month) carries the heaviest weighting in the catalog, so leads reporting active intrusion right now surface well above research-stage inquiries.
What happens if the person filling out the form doesn't own the property?
The ownership question scores an owner's 'yes' much higher than a 'no,' so a tenant or property manager submission still comes through but is flagged lower, letting you decide whether to loop in the owner before scheduling.
Can the intake tell me where the leak is before I quote the job?
Yes, the leak-location question captures whether it's coming from an interior ceiling, a wall, the attic, or around a chimney or vent, which helps you assign the right crew and expect the right repair scope before you arrive.
Does the intake ask about roof type, or do I have to find out on-site?
The roof-type question captures shingle, metal, flat or membrane, tile, or not sure up front, so you know what materials and technique the repair likely requires before you schedule the estimate.
What if the roof or the leak area isn't accessible?
The access question is weighted heavily, so a 'no' answer flags the lead for a scheduling conversation about equipment or entry arrangements instead of assuming a standard visit will work.
Is this the same intake as emergency roof repair or storm damage roofing?
No, those are separate subservices with their own catalogs; leak repair is built specifically around ongoing or recent water intrusion rather than storm events or after-hours emergencies, though a leak lead can still be urgent.
Turn leak repair visitors into qualified jobs
Give every leak repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.