Stop surveying sites that won't proceed on car key enquiries
Every enquiry captures the key situation, vehicle access, and proof of ownership before it lands in your CRM, so your team knows whether a site visit is worth scheduling.
The exact intake your car key replacement leads complete
This is the real 7-question guided intake for Car Key Replacement — the same flow your customers finish before you ever pick up the phone.
What a qualified car key replacement lead should tell you
A request for a new or replacement car key or fob, ranging from lost-key lockouts to spare-key orders, that a locksmith needs to verify for vehicle access, ownership, and key type before dispatching.
- Key Situation Dealing With
- Have Access Vehicle Right
- Provide Proof Vehicle Ownership
- Make And Model Vehicle
- Vehicle Key Include Remote
- Vehicle Located
- Soon Replacement Key
The questions your team needs answered
Every car key replacement intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What type of key situation are you dealing with? | Distinguishes emergency situations like lost or broken keys from routine spare-key orders, which is the primary driver of the lead's score. |
| Do you have access to the vehicle right now? | Confirms whether the job can be completed on a single visit or will need coordination around vehicle access, directly affecting scheduling feasibility. |
| Can you provide proof of vehicle ownership or registration? | Protects the locksmith from dispatching to a vehicle the requester cannot legally prove ownership of, a key disqualifying risk in this subservice. |
| What is the make and model of your vehicle? | Captures the detail in the customer’s own words so you’re briefed before the first call. |
| Does your vehicle key include a remote fob or smart key features? | Flags whether specialized fob or smart key programming tools are required, which changes the complexity and staffing of the job. |
| Where is the vehicle currently located? | Indicates whether a mobile visit is practical or the vehicle may need to be moved, shaping dispatch logistics. |
| How soon do you need the replacement key? | Lets dispatch prioritize 'Immediately' requests ahead of leads with flexible timing, without needing a follow-up call. |
How Cliont scores car key replacement leads
Every answer is weighted automatically — no manual review required.
Value signals
- Lost all keys
- Need an extra spare key
- Key or fob stopped working
- Have Access Vehicle Right: yes
- Provide Proof Vehicle Ownership: yes
Urgency signals
- Key is broken or damaged
- Immediately
See the lead your team receives
Car Key Replacement Lead
From first click to qualified lead
Follow homeowners and property managers through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Damage photos and details come attached, so you assess before you drive out.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for car key replacement workflows
| Cliont capability | Car Key Replacement application |
|---|---|
| Weighted scoring | Lost keys, broken keys, and non-working fobs are weighted higher than routine spare key requests, so urgent lockouts surface above lower-priority orders. |
| Ownership verification flag | A 'no' answer on proof of ownership automatically lowers the score, giving your team a signal to verify documentation before scheduling a visit. |
| Vehicle detail capture | Make, model, and fob/smart key status are collected upfront so your locksmith knows what parts or programming tools to bring before leaving for the site. |
| Urgency-based routing | Leads marked 'Immediately' can be routed for faster CRM notification than those marked as flexible timing, helping you sequence same-day work. |
Common car key replacement lead scenarios
Lost all keys, needs immediate help
Customer selects 'Lost all keys' and 'Immediately', with confirmed vehicle access and ownership proof — this scores as a high-priority, same-day dispatch.
Spare key, no urgency
Customer wants an extra spare with flexible timing and full vehicle access — still qualified but routed for scheduling rather than emergency dispatch.
Ownership proof not yet available
Customer answers 'no' to proof of ownership, which drops the score and flags the lead for manual verification before a locksmith commits to a job.
Fob programming at a dealership
Vehicle is at a repair shop with a smart key fob that stopped working — intake flags the smart-key feature so the locksmith brings the right programming tools.
No access to the vehicle yet
Customer needs a key made but doesn't yet have access to the car itself, lowering the score and signaling that scheduling needs to wait until access is confirmed.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book jobs
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More locksmith services intake templates
Car Key Replacement lead-intake FAQs
How does the intake help confirm the person requesting a key actually owns the vehicle?
The intake directly asks whether the customer can provide proof of vehicle ownership or registration, and this answer carries significant weight in the score. A 'no' answer flags the lead so you can request documentation before dispatching.
Why does the form ask if I have access to the vehicle right now?
Vehicle access determines whether a locksmith can cut or program a key on the spot versus needing to coordinate towing or a later appointment. Leads confirming access score higher because the job is more likely to close on the first visit.
Does the intake distinguish between a full lockout and a simple spare key order?
Yes, the key situation question separates lost keys, broken/damaged keys, non-working fobs, and spare key requests, each weighted differently so urgent lockouts stand out from routine spare orders.
How does the intake handle jobs that need fob or smart key programming?
The intake asks whether the vehicle's key includes remote fob or smart key features, letting you see upfront if specialized programming equipment will be needed before you commit staff or tools.
Can I tell which leads need a locksmith today versus later this week?
The timing question captures whether the customer needs the key immediately, today, this week, or on flexible timing, so you can prioritize dispatch order without calling every lead to ask.
Turn car key replacement visitors into qualified jobs
Give every car key replacement visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you drive out.