Know which group cruise leads are worth booking call time
Ask how many travelers are in the group, whether cabins need to be booked together, and who actually holds decision-making authority — then collect the rooming details before you hold a single cabin.
The exact intake your group cruise leads complete
This is the real 7-question guided intake for Group Cruise — the same flow your customers finish before you ever pick up the phone.
What a qualified group cruise lead should tell you
Coordinated cabin and itinerary booking for a group of travelers — families, corporate incentive trips, weddings, or organizations — sailing together on one cruise, qualified by group size, decision authority, and whether the group needs to book as a single unit.
- Many People Traveling In
- Group This
- Chosen Cruise Line, Ship,
- Would Like Group Cruise
- Person Authorized Make Booking
- All Travelers Be Booked
- Most Important Group Cruise
The questions your team needs answered
Every group cruise intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| How many people are traveling in this group? | Larger groups mean more cabins and higher potential revenue, so group size directly separates high-value bookings from smaller casual enquiries. |
| What type of group is this? | Corporate, wedding, and club groups often have different budgets, timelines, and decision processes than a casual family or friend trip. |
| Have you chosen a cruise line, ship, or destination yet? | Segments the lead so you can route, price, and prioritize it correctly. |
| When would you like the group cruise to depart? | Segments the lead so you can route, price, and prioritize it correctly. |
| Are you the person authorized to make booking decisions for this group? | A lead from someone without booking authority needs a different follow-up path than one from the actual decision-maker, preventing wasted quoting effort. |
| Do all travelers need to be booked together, or will some book separately? | Whether the group books together or splits into separate reservations changes how much coordination and cabin-holding your team needs to plan for. |
| What is most important for your group cruise planning? | Knowing whether the group cares most about discounts, cabin proximity, or onboard events shapes what your team leads with on the booking call. |
How Cliont scores group cruise leads
Every answer is weighted automatically — no manual review required.
Value signals
- Fewer than 8
- 8 to 15
- 16 to 30
- More than 30
- Person Authorized Make Booking: yes
- Group discounts or perks
Disqualifiers
- Not sure yet
See the lead your team receives
Group Cruise Lead
From first click to qualified lead
Follow hosts and planners through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the event
Smart questions adapt to their event and capture the full scope.
They add inspiration
Inspiration photos and event details come attached, so you can quote fast.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for group cruise workflows
| Cliont capability | Group Cruise application |
|---|---|
| Weighted lead scoring | Group size and confirmed decision-making authority are the highest-weighted answers, so a large group with an authorized booker scores well above a small, undecided enquiry. |
| Conditional intake logic | Answers about group type (corporate, wedding, club, family) can steer the conversation toward relevant priorities like cabin coordination or onboard group events. |
| CRM routing | Groups with confirmed size, decision authority, and stated priorities such as group discounts are routed to your CRM as ready-to-call leads instead of sitting in a shared inbox. |
| Structured lead fields | Whether travelers will be booked together or separately is captured as a distinct field, so your team can see at a glance if a lead needs single-reservation handling or split coordination. |
Common group cruise lead scenarios
Corporate incentive group
A business group of 16 to 30 with an authorized decision-maker and group discounts flagged as the top priority — the intake surfaces this as a high-value lead worth holding cabins for.
Early-stage friend group
Fewer than 8 travelers, no cruise line chosen, and a departure more than 12 months out — the intake captures the enquiry without pushing it toward a booking call before it's ready.
Wedding group with split bookings
A wedding party where some guests will book separately and cabin coordination matters most — the intake distinguishes this from an all-together booking so your team knows what to plan for.
Planner without booking authority
Someone filling out the form on behalf of a family reunion who isn't authorized to confirm the booking — the intake flags this so you follow up with the right decision-maker before quoting.
Club or organization sailing
A club group where all travelers book together and onboard group events are the stated priority — the intake routes this differently than a corporate or wedding group.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book events
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More cruise travel intake templates
Group Cruise lead-intake FAQs
How does the intake handle groups where not everyone is booking together?
The intake asks directly whether all travelers will be booked as one unit or some separately, so you know upfront whether you're managing a single reservation or a mix of bookings.
What happens if the person filling out the form isn't the actual decision-maker?
The intake asks whether the respondent is authorized to make booking decisions for the group; if not, that lead is flagged so you can identify and reach the real decision-maker before holding inventory.
Does the intake capture whether the group has already chosen a cruise line or destination?
Yes — the intake records whether the group is fully decided, has some preferences, or is open to suggestions, so your team knows how much guidance the conversation will require.
How do you tell apart a large corporate group from a small friend group?
Group size is captured directly, from fewer than 8 up to more than 30, alongside the stated group type, so larger and more complex groups can be prioritized over smaller casual ones.
Can the intake distinguish a wedding group from a corporate or club group?
Yes — group type is a required field (family or friends, corporate, wedding, club, or other), and this shapes how the lead is presented to your team.
What if the group hasn't settled on a departure date yet?
The intake captures departure timing on a range from within 3 months to more than 12 months out, or not sure, so you can prioritize groups closer to sailing without discarding early planners.
Turn group cruise visitors into qualified events
Give every group cruise visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you reply with a quote.