By the Cliont product team
river cruise lead intake software for cruise travel professionals

River cruise intake that captures passport readiness up front

Guests share group size, departure timeframe, and passport readiness, then upload passport copies so you can see which river cruise enquiries are ready to book before you hold cabin inventory that never converts.

Video greetingGuided intakePhoto uploadInstant lead scoring
Live previewQuestion 1 of 7
Who is this river cruise for?
Individual traveler
Couple
Family

The exact intake your river cruise leads complete

This is the real 7-question guided intake for River Cruise — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified river cruise lead should tell you

Planning intake for multi-day river cruise trips along inland waterways, covering traveler type, region, group size, departure timing, and passport readiness needed before a booking call.

  • This River Cruise
  • Region Or River Interested
  • Many People Be Booked
  • Depart
  • Already Hold Valid Passport
  • Person Who Will Make
  • Most Important This Trip

The questions your team needs answered

Every river cruise intake asks these — and why each one matters.

QuestionWhy it matters
Who is this river cruise for?Segmenting individual, couple, family, group, and corporate travelers determines which itinerary and payment structure the follow-up should use.
Which region or river are you interested in?Segments the lead so you can route, price, and prioritize it correctly.
How many people need to be booked for this trip?Group size directly scales booking value, so a 7-or-more group is worth prioritizing over a solo traveler when deciding which enquiries deserve a booking call first.
When are you hoping to depart?Departure timeframe carries the highest weighting because river cruise cabins sell out on fixed schedules, making near-term departures the most time-sensitive leads.
Do you already hold a valid passport for all travelers?Passport readiness signals whether a lead can move to booking now or first needs a documentation timeline, since most river itineraries cross international borders.
Are you the person who will make the final booking decision?Confirming the respondent is the final decision maker prevents you from holding cabin inventory for someone who still needs a spouse's or manager's sign-off.
What is most important to you for this trip?Segments the lead so you can route, price, and prioritize it correctly.

How Cliont scores river cruise leads

Every answer is weighted automatically — no manual review required.

Value signals

  • 1-2 people
  • 3-6 people
  • 7 or more people
  • Within 3 months
  • 3-6 months
  • 6-12 months

See the lead your team receives

River Cruise Lead

91/100
High Priority
Who is this forCouple
RegionEurope
Group size1-2 people
DepartureWithin 3 months
Valid passportsYes
Final decision makerYes
Trip prioritiesScenery and destinations, Food and wine experiences
Delivered to: Email · CRM · SMS notification

From first click to qualified lead

Follow hosts and planners through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the event

Smart questions adapt to their event and capture the full scope.

They add inspiration

Inspiration photos and event details come attached, so you can quote fast.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for river cruise workflows

Cliont capabilityRiver Cruise application
Weighted lead scoringCombines group size and departure timeframe answers so a 7-plus traveler group departing within 3 months scores higher than a solo traveler just exploring options.
Conditional routingCorporate/business group answers on the 'Who is this river cruise for' question can be routed to a different follow-up track than couples or families.
Decision-maker flaggingThe yes/no question on final booking authority lets you flag leads where the respondent still needs to check with a spouse, family member, or manager before you commit inventory.
Document capturePassport copy uploads are collected alongside the passport status question, so multi-country river itineraries can be pre-checked for documentation gaps before the booking call.

Common river cruise lead scenarios

Couple ready to depart soon

Two travelers selecting a departure within 3 months and confirming they already hold valid passports move straight to the top of the queue as a near-term, low-friction booking.

Large group needs coordination

A group of friends or a corporate group of 7 or more triggers higher-value scoring, but the intake still needs to confirm who is the actual final decision maker before you spend booking-call time.

Family still exploring the region

A family selecting 'Not sure' for region and 'Just exploring options' for timing signals an earlier-stage lead that needs itinerary guidance rather than an immediate cabin hold.

Assistant booking on someone's behalf

When the person completing the intake answers 'no' to being the final decision maker, Cliont flags the lead so you follow up with the actual traveler instead of holding inventory on a maybe.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book events

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

Most popular

Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

River Cruise lead-intake FAQs

Why does the intake ask if guests already hold a valid passport?

River cruises frequently cross multiple country borders in a single itinerary, so confirming passport status for every traveler up front tells you whether a lead can move to booking immediately or needs a documentation timeline first.

How does the departure timeframe answer change lead priority?

Departures within 3 months carry the highest scoring weight since cabin availability on river vessels is limited, while 'Just exploring options' answers are still captured but treated as earlier-stage.

Can Cliont separate corporate or group bookings from individual travelers?

Yes, the 'Who is this river cruise for' question segments individual travelers, couples, families, friend groups, and corporate/business groups so you can route each to the right follow-up process.

What happens if the person filling out the form isn't the final decision maker?

The intake asks directly whether the respondent will make the final booking decision, so you know before the booking call whether you're speaking with the actual traveler or need to loop in someone else.

Does group size affect how a lead is scored?

Yes, group size options from 1-2 up to 7 or more people each carry their own weight, reflecting that larger bookings represent more cabin inventory and higher value.

How does Cliont handle guests who answer 'Not sure' for region or river?

Those answers are recorded as-is rather than forced into a choice, letting you see which leads need itinerary consultation before they can commit to a specific river or region.

Turn river cruise visitors into qualified events

Give every river cruise visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you reply with a quote.