Know which luxury cruise leads are worth booking call time
Guests share their departure window, traveler count, and premium service interests—plus ID and loyalty details—so you can see which enquiries are close to booking before you hold inventory on a maybe.
The exact intake your luxury cruise leads complete
This is the real 7-question guided intake for Luxury Cruise — the same flow your customers finish before you ever pick up the phone.
What a qualified luxury cruise lead should tell you
Qualification for high-end cruise bookings that captures who the trip is for, itinerary and cabin preferences, traveler count, and interest in premium onboard services like suites or concierge care.
- This Luxury Cruise
- Already Selected Cruise Line
- Region Or Itinerary Most
- Many Travelers Accommodations
- Depart
- Ready Book Once Suitable
- Premium Services Interested In
The questions your team needs answered
Every luxury cruise intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| Who are you planning this luxury cruise for? | Knowing whether the trip is personal, group, corporate, or booked on someone else's behalf determines who your team should actually be talking to. |
| Have you already selected a cruise line or ship for this trip? | Whether a cruise line or ship is already chosen shows how far along the guest is, helping route undecided leads to the right specialist. |
| Which region or itinerary are you most interested in? | Segments the lead so you can route, price, and prioritize it correctly. |
| How many travelers do you need accommodations for? | Traveler count affects cabin configuration and quote complexity, flagging larger groups before an agent starts pricing. |
| When are you planning to depart? | Departure timing carries the heaviest weighting in the catalog, so it does the most to separate a near-term, cabin-holding lead from a distant, browsing one. |
| Are you ready to book once a suitable option is presented? | A 'yes' answer here carries one of the highest weights available, making it a strong single indicator of conversion likelihood. |
| Which premium services are you interested in for this cruise? | Selections here reveal how many premium add-ons a guest is already leaning toward, which points to a higher-value booking. |
How Cliont scores luxury cruise leads
Every answer is weighted automatically — no manual review required.
Value signals
- Within 3 months
- 3 to 6 months
- 6 to 12 months
- More than a year away
- Ready Book Once Suitable: yes
Disqualifiers
- Not sure yet
See the lead your team receives
Luxury Cruise Lead
From first click to qualified lead
Follow hosts and planners through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the event
Smart questions adapt to their event and capture the full scope.
They add inspiration
Inspiration photos and event details come attached, so you can quote fast.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for luxury cruise workflows
| Cliont capability | Luxury Cruise application |
|---|---|
| Weighted lead scoring | Combines departure-timing weight with booking-readiness weight so a near-term, ready-to-book guest scores well above someone browsing more than a year out. |
| Multi-choice capture | Records every premium service a guest selects—suite upgrade, private excursions, butler service—so concierge-level upsell opportunities are visible before an agent calls. |
| Branch-aware routing | Separates personal, group, corporate, and 'on behalf of someone else' bookings from the first question, so the right contact and payer details land in your CRM record. |
| Guided intake sequencing | Surfaces whether a cruise line is already chosen before asking about premium services, so agents can skip re-covering ground the guest has already decided on. |
Common luxury cruise lead scenarios
Ready-to-book near-term traveler
Departure within 3 months, already confirmed they'd book once shown a suitable option, and interested in a suite upgrade—this combination pushes the lead straight to the top of the queue.
Early-stage luxury planner
Departure more than a year out, itinerary marked 'not sure yet,' and only browsing premium options—the intake still captures the interest but flags it as a longer-cycle follow-up rather than an immediate booking call.
Group celebration booking
Booking for a group of friends or relatives with 6+ travelers and interest in private shore excursions—the multi-traveler, multi-service mix signals a higher-value itinerary than a solo or couple's trip.
Corporate incentive cruise
Marked as a corporate or business trip with butler and concierge service selected—this changes who the decision-maker and payer are, which matters before your team quotes cabin categories.
Connect Cliont to your workflow
Send leads
HubSpot, HighLevel, Salesforce, JobNimbus
Book events
Google Calendar, Outlook Calendar, Calendly
Notify your team
Email, SMS, Slack
Automate follow-up
Zapier, Webhooks, API
Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More cruise travel intake templates
Luxury Cruise lead-intake FAQs
How does the intake handle guests who haven't chosen a cruise line yet?
The yes/no question on whether a cruise line or ship is already selected lets you see how far along a guest is in their decision, so undecided leads can be routed to a specialist rather than a quote-ready agent.
Can the intake tell the difference between a personal trip and a corporate booking?
Yes—the first question asks who the trip is for, with options covering personal or family travel, group trips, corporate trips, and booking on behalf of someone else, so your CRM record reflects who actually makes the decision.
How are premium service interests captured for upsell planning?
The multi-choice question on premium services (suite upgrades, private excursions, specialty dining, spa access, butler or concierge) records every interest a guest selects, so higher-value add-ons are visible before the call.
How does departure timing affect how a lead is prioritized?
Departure timing carries the highest weighting in this catalog, with 'within 3 months' scored well above 'more than a year away,' so near-term travel dates surface as the more time-sensitive leads in your CRM.
What happens when a guest confirms they're ready to book?
A 'yes' on the booking-readiness question carries one of the heaviest weights in the catalog, so that answer alone can meaningfully lift a lead's score toward high priority.
Does traveler count change how a lead is handled?
The traveler count question (1-2, 3-5, or 6 or more) helps distinguish a simple couple's booking from a larger group that may need multiple cabins, which affects quote complexity before your team engages.
Turn luxury cruise visitors into qualified events
Give every luxury cruise visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you reply with a quote.