By the Cliont product team
ocean cruise lead intake software for cruise travel professionals

Know which ocean cruise leads are worth booking call time

Ask whether guests are just exploring or ready to book, how many travelers are joining, and their cabin preference — plus passport status — so your team spends time on itineraries that will actually convert.

Video greetingGuided intakePhoto uploadInstant lead scoring
Live previewQuestion 1 of 5
What is the status of your cruise plans?
Just exploring options
Ready to book soon
Already booked, need help

The exact intake your ocean cruise leads complete

This is the real 5-question guided intake for Ocean Cruise — the same flow your customers finish before you ever pick up the phone.

Preview
Your video greeting plays here

What a qualified ocean cruise lead should tell you

Planning support for booking a multi-day ocean cruise, covering the guest's booking stage, traveler count, trip type, passport readiness, and cabin preference.

  • Status Cruise Plans
  • Many Travelers Will Be
  • Trip This
  • Already Hold Valid Passport
  • Cabin Type Interests Most

The questions your team needs answered

Every ocean cruise intake asks these — and why each one matters.

QuestionWhy it matters
What is the status of your cruise plans?The booking status answer separates guests still exploring from those ready to book or already booked, directly driving how soon a booking call gets scheduled.
How many travelers will be on this cruise?Traveler count signals how many cabins and what booking value is involved, which matters most for group or family sailings.
What type of trip is this?Trip type helps match itinerary and amenity recommendations, since a special-occasion or corporate trip needs different handling than a couple getaway.
Do you already hold a valid passport for all travelers?Passport readiness flags travelers who need to start document processing, which affects how quickly a cabin can be confirmed and held.
Which cabin type interests you most?Cabin preference lets agents pre-select fitting cabin categories and price tiers before the booking call even starts.

How Cliont scores ocean cruise leads

Every answer is weighted automatically — no manual review required.

Value signals

  • Just exploring options
  • Ready to book soon
  • Already booked, need help
  • Already Hold Valid Passport: yes

See the lead your team receives

Ocean Cruise Lead - Ready to Book

88/100
High Priority
Cruise Plan StatusReady to book soon
Travelers3-5 travelers
Trip TypeFamily vacation
Passport StatusYes, all travelers hold valid passports
Cabin PreferenceBalcony
Delivered to: Email · CRM · Calendar

From first click to qualified lead

Follow hosts and planners through one smooth, guided flow.

They land & meet you

Your video greeting plays instantly — a real face instead of a blank form.

They explain the event

Smart questions adapt to their event and capture the full scope.

They add inspiration

Inspiration photos and event details come attached, so you can quote fast.

You get a ready lead

Scored and qualified — waiting for you to win it.

Built for ocean cruise workflows

Cliont capabilityOcean Cruise application
Weighted scoringCruise plan status and passport readiness carry explicit weights, so a guest who is 'Ready to book soon' with a valid passport scores higher than one still exploring.
Required document uploadsPassport scans collected up front mean your team isn't chasing paperwork after the booking call for guests who already answered 'yes' to holding a valid passport.
Lead routing to CRMTraveler count, trip type, and cabin preference are attached to the CRM record so agents open the booking call already knowing group size and cabin fit.
Conditional lead prioritization'Already booked, need help' leads route differently than fresh 'Ready to book' leads, since one needs service on an existing itinerary and the other needs a new sale.

Common ocean cruise lead scenarios

Ready to book, passport in hand

Guest selects 'Ready to book soon' and confirms valid passports for all travelers, producing a high-value lead that can move straight to a booking call.

Already booked, needs assistance

Guest has already booked but needs help — a different intent than a fresh sale, routed to your team for service on an existing itinerary rather than inventory hold.

Large group, still exploring

A guest marks 'Just exploring options' but lists 16+ travelers for a corporate or group trip, showing scale-driven potential worth a follow-up even though intent looks early.

Missing passports on a tight timeline

Some travelers lack a valid passport, which flags a processing delay your team needs to account for before locking a cabin or sailing date.

Connect Cliont to your workflow

Send leads

HubSpot, HighLevel, Salesforce, JobNimbus

Book events

Google Calendar, Outlook Calendar, Calendly

Notify your team

Email, SMS, Slack

Automate follow-up

Zapier, Webhooks, API

Simple, transparent pricing

Choose the plan that works for your business.

Most popular

Professional

Unlimited intake forms and leads for your growing business.

$397 / month
14-day free trial · Cancel anytime
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Advanced analytics dashboard
Try free for 14 days

Pay Per Lead

Only pay when you receive a qualified lead.

$47 / qualified lead
No setup fees · No monthly fees
  • Unlimited intake forms
  • Custom video greetings
  • AI-powered voice bot
  • English + Spanish support
  • Automatic lead scoring
  • Digital estimates & e-signatures
  • Photo, video & file upload
  • Charged only for submitted leads
Get started

Ocean Cruise lead-intake FAQs

How does the intake handle guests who haven't gotten a passport yet?

The passport question captures a yes/no answer for all travelers on the booking. A 'no' still qualifies the lead but flags a timeline risk your team can address before holding cabin inventory.

Can the form tell the difference between someone browsing and someone ready to book?

Yes — the cruise plan status question separates 'Just exploring options,' 'Ready to book soon,' and 'Already booked, need help,' each weighted differently so ready-to-book guests surface first.

Does the intake capture group size for family or corporate cruise bookings?

It does — traveler count is captured from 1-2 up to 16+ alongside trip type, so agents can see at a glance whether they're dealing with a couple, a family, or a larger corporate group.

What happens with the cabin preference answer if the guest isn't sure yet?

Interior, ocean view, balcony, suite, or 'Not sure' are all valid selections and are attached to the lead record, so your team can bring cabin options tailored to that guest into the booking call.

How is the Ocean Cruise intake different from Group Cruise or Family Cruise?

Ocean Cruise uses the general booking-stage, traveler count, trip type, passport, and cabin questions on this page; the Group Cruise and Family Cruise pages apply the same catalog structure with framing suited to those specific trip types.

Turn ocean cruise visitors into qualified events

Give every ocean cruise visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you reply with a quote.