Every cooling system enquiry, scored before it reaches your bay
Every enquiry captures the reported symptom, whether the vehicle is safe to drive, and who owns the decision to repair it—plus photos of leaks or warning lights—before it ever lands in your CRM.
Preview your cooling system repair intake
Explore 6 questions from the Cooling System Repair template. This interactive preview uses illustrative scoring and sample attachments. Open the full survey to try the complete intake.
What a qualified cooling system repair lead should tell you
Diagnostic and repair work for vehicle overheating, coolant leaks, warning lights, and heater failures caused by a failing cooling system.
- Symptom Vehicle Showing
- Vehicle Unable Be Driven
- Vehicle Service
- Owner Or Authorized Decision-Maker
- This Vehicle Had Any
- Vehicle Located Service
The questions your team needs answered
Every cooling system repair intake asks these — and why each one matters.
| Question | Why it matters |
|---|---|
| What symptom is your vehicle showing? | The reported symptom is the clearest signal of severity, since overheating and visible leaks weigh far higher than a heater issue alone. |
| Is your vehicle currently unable to be driven safely? | A vehicle marked unsafe to drive needs a faster response than one that's simply parked and waiting for a slot. |
| What type of vehicle needs service? | Segments the lead so you can route, price, and prioritize it correctly. |
| Are you the owner or authorized decision-maker for this vehicle? | Knowing whether the submitter can actually authorize the repair prevents your team from scheduling a bay for someone who still needs sign-off. |
| Has this vehicle had any prior cooling system repairs? | Separates real opportunities from leads that aren’t a fit yet. |
| Where is the vehicle currently located for service? | A roadside or stranded vehicle changes the logistics of the appointment compared to one already parked at home or at another shop. |
How Cliont scores cooling system repair leads
Configured answer weights help your team prioritize follow-up. Your team reviews each submission and decides the next step.
Value signals
- Engine overheating
- Low coolant warning light
- Heater not working
- Unusual smell or noise
- Not sure
- Vehicle Unable Be Driven: yes
Urgency signals
- Visible coolant leak
See an example lead handoff
Illustrative lead details and score show how a submission can reach your team.
Cooling System Repair Lead
From first click to qualified lead
Follow vehicle owners through one smooth, guided flow.
They land & meet you
Your video greeting plays instantly — a real face instead of a blank form.
They explain the job
Smart questions adapt to their job and capture the full scope.
They add photos
Photos of the vehicle and damage come attached, so you quote before it rolls in.
You get a ready lead
Scored and qualified — waiting for you to win it.
Built for cooling system repair workflows
| Cliont capability | Cooling System Repair application |
|---|---|
| Symptom-based scoring | Weighs answers like engine overheating and visible coolant leaks higher than a heater complaint, so your team can sequence bays by how serious the reported symptom is. |
| Drivability check | The yes/no drivability question separates a car that's parked and safe from one that shouldn't be driven, which changes whether the lead needs same-day handling. |
| Decision-maker capture | Flags whether the person filling out the intake is the owner or authorized to approve repairs, useful for fleet accounts where the driver and the payer are different people. |
| Location-aware routing | Distinguishes a roadside or stranded vehicle from one already at home, work, or another shop, so dispatch decisions aren't made blind. |
Example cooling system repair lead scenarios
Illustrative situations explain the intake questions and possible follow-up.
Overheating on the road
Driver reports engine overheating and marks the vehicle unsafe to drive, so the intake flags it for an immediate bay slot instead of a routine callback.
Slow coolant leak, still driving
Owner sees coolant spots under the car but the vehicle remains drivable, which the intake handles as a real repair job without the urgency of a stranded vehicle.
Warning light, unsure of cause
Caller only knows the low coolant light came on and picks 'Not sure' for symptom, so the intake still routes it as a valid lead rather than discarding vague answers.
Fleet heater complaint
A fleet vehicle has a heater failure and the person filling out the form isn't the owner, so the intake separates decision-maker status from the fleet vehicle type for follow-up.
Vehicle already at another shop
The car has had prior cooling repairs and is currently sitting at a different repair shop, giving your team context before deciding whether to bid on the job.
Connect Cliont to your workflow
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Notify your team
Email, SMS, Slack
Configure other destinations
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Simple, transparent pricing
Choose the plan that works for your business.
Professional
Unlimited intake forms and leads for your growing business.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Advanced analytics dashboard
Pay Per Lead
Only pay when you receive a qualified lead.
- Unlimited intake forms
- Custom video greetings
- AI-powered voice bot
- English + Spanish support
- Automatic lead scoring
- Digital estimates & e-signatures
- Photo, video & file upload
- Charged only for submitted leads
More general auto repair intake templates
Cooling System Repair lead-intake FAQs
How does the intake tell an overheating emergency from a minor coolant question?
The symptom question separates engine overheating and visible leaks from lower-signal answers like heater problems, and it's paired with the drivability question so a vehicle that isn't safe to drive stands out from one that's still on the road.
What happens if the person submitting the form isn't the vehicle owner?
The owner/authorized decision-maker question is captured separately, so your team can see when a spouse, employee, or fleet coordinator is filling out the intake instead of the person who can approve the repair.
Can the intake tell me where the vehicle is before I schedule it?
Yes, the vehicle location question distinguishes a car sitting at home or work from one that's roadside or already at another shop, which affects whether it needs towing coordination or just a scheduled drop-off.
Does it flag vehicles that have had cooling repairs before?
The prior cooling system repair question is captured on every intake, giving your service writer context on whether this is a repeat issue before the vehicle arrives.
Will it separate fleet vehicles from personal cars?
The vehicle type question includes a fleet vehicle option alongside car, SUV/truck, and other, so multi-vehicle accounts can be identified and routed differently than a single walk-in customer.
What photos does the cooling system intake ask for?
It's built to collect photos of dashboard warning lights, visible coolant leaks, and coolant reservoir levels so your team has visual context before the vehicle takes up a bay.
Turn cooling system repair visitors into qualified jobs
Give every cooling system repair visitor a guided intake instead of a dead contact form — and get a scored, qualified lead before you tie up a bay.